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Email Etiquette Flashcards | StudBud
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Email Etiquette
Email Etiquette
18 terms
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StudBud Administration
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69 plays
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Flashcards
18 cards
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Practice quiz
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Questions
18
Answers
1
After you 'delete' a snap, it is saved on servers for 7 years and is also kept on your phone and can be recovered.
False
True
2
If you receive an email, it is good etiquette to reply within _____ hours.
24
168
48
12
3
What are the benefits of concise emails?
Word limit of an email is 100 words, so if you go over it's deleted
They make it easier to reply quickly.
Easier to spell correctly
Not too much to think about
4
Always proofread your email for ________ errors before sending.
style, panache and vavoom
attitude
taste, texture and smell
capitalisation, punctuation and spelling
5
A sign off/closing is a polite ending to a message. Which is a good example of a closing?
Mic drop
Au revoir
Laters fam
yours sincerely,
6
Why is email etiquette important?
you get a prize
Makes it likely that people will respond positively to your emails
it's not; I don't need this skill
You will look unprofessional
7
To create a new email in outlook, click the _____ button.
+ Compose
Pencil button
Start
New Email
8
What is true about CC'ed emails?
CC stands for Copied Content
it stand for carbon copy and veryone can see the emailed recipients
Each recipient can only see his/her email address.
It means CocaCola
9
What is true about BCC'ed emails?
It automatically emails your boss, therefore B(oss) cc.
BCC stands for Barely Copied Content
Blind Carbon Copy, it means only the recipient can see their email address
Everyone can see the emailed recipients
10
When emailing a professional contact ALWAYS include...
a subject line, greeting, body, sign-off, and signature.
a descriptive subject
3 paragraphs
emojis
11
A ____ should always begin the body of your email.
signature
salutation
subject
date
12
A subject line should...
should be the mail piece of the email
use 1 word
be blank
be descriptive and clear
13
A signature is used at the end of your email to provide identifying information such as your...
birthdate
first and last name, and job role if you have one
phone number
address
14
After you hit Send, _____ could read the email.
only the recipient
no one
anyone your recipient sends it to
only you
15
Use the _________ font when writing an email.
bold, comic sans
default, professional
large
decorative
16
Choose 1 of the better examples of a salutation.
Hey
What's up mah fam
Dear Mrs. Keplinger,
hi
17
What does "email etiquette" mean?
N/A: we will be texting instead of writing emails
The correct and professional way to write and answer emails
rules for dining out
The improper way to reply to any messages online
18
The _____ is the main part of the email message that contains text and images/attachments.
paragraphs
body
subject
closing
