SMS Cert Review 1 (Updated)

Influencers are generally considered the most important members of social media. This is called

Which state of the social media risk process involves assigning probability to threats?

Developing a plan to offer new produces to target audiences occurs during which stage of social media mining?

A customer hears about a company, visits their social media and then purchases from their website. This is known as

What is one way for a new company to improve postings on their social media?

An owner who is very vocal about controversial topics on social media could cause what risk to a company?

When trying to identify influencers, a company should look for

If a company uses statistics to predict user behavior, they are using

A persona can help you

When many customers and followers are reacting and responding to a post, this is called

A presentation about the different social media campaigns a company has used would be best represented by a

Asking people for ideas on products occurs in what stage of the social community building cycle?