Employ Study Guide

Question 1

Net etiquette is the proper way to send emails.

Accepted Answer

False

Question 2

Which Soft Skill? Every job demands this skill and it requires that you find ways to be productive

Accepted Answer

Professionalism

Question 3

Post-secondary education begins at the beginning of your 12th grade year in high school.

Accepted Answer

False

Question 4

Why is it important to use the correct format in professional email?

Accepted Answer

It represents your company or organization.

Question 5

The total amount of money earned during a pay period before deductions

Accepted Answer

Gross Pay

Question 6

The amount of money subtracted from the gross pay earned for mandatory taxes, medical benefits, etc.

Accepted Answer

deductions

Question 7

A subject line should...

Accepted Answer

briefly identify what is in the content of the email

Question 8

Why should an assistant smile when talking on the telephone?

Accepted Answer

It will be heard in the voice just as it would be seen in person.

Question 9

What is a correct way to take a call while talking face-to-face with people?

Accepted Answer

Walk away

Question 10

After you hit Send, _____ could read the email.

Accepted Answer

anyone

Question 11

One should respond to an email by the next week or so.

Accepted Answer

False

Question 12

A student must earn a Bachelors degree before earning a Master's Degree.

Accepted Answer

True

Question 13

1. Employers rank good communication at the top of the list for potential employees.

Accepted Answer

False

Question 14

Typing in all capitals in electronic communications means:

Accepted Answer

you are shouting.

Question 15

Which of the following types of financial aid has to be paid back after graduation from college?

Accepted Answer

Loans

Question 16

The amount of money left after all deductions have been withheld from the gross pay

Accepted Answer

net pay

Question 17

Choose 1 of the better examples of a salutation.

Accepted Answer

Dear Mrs. Gate City

Question 18

Identify _____________ and your ___________

Accepted Answer

yourself & your company

Question 19

How far away should you be when taking a call?

Accepted Answer

10 feet

Question 20

1. When you are applying for a job, a good ____________________and ____________________ can make all the difference.

Accepted Answer

enthusiasm & attitude

Question 21

Be prepared with a __________________ and _____________.

Accepted Answer

notebook & pen

Question 22

POST with intention●REPOST with caution

Accepted Answer

True

Question 23

Always proofread your email for ________ errors before sending.

Accepted Answer

grammar, capitalization, spelling & punctuation.

Question 24

What does "email etiquette" mean?

Accepted Answer

correct behavior for writing and answering email

Question 25

Soft skills are the skills you need to...

Accepted Answer

Get a job and keep the job.

Question 26

Which Soft Skill? Spot problems and come up with solutions.

Accepted Answer

Critical Thinking and Problem Solving

Question 27

Give the caller options

Accepted Answer

True

Employ Study Guide

Questions 27

Employ Study Guide

Questions 27