Why is developing cultural awareness important?

It allows you to better understand and communicate with diverse people

Which if the following is NOT a benefit of developing strong verbal and non verbal communication skills?

Eliminating the need to learn a foreign language

What was the main aim of this training?

To understand and respect cultural differences

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Communicating with Respect and Sensitivity

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Questions 10

Answers

1
Burping after a meal and slurping noodles is an OK practice in some cultures?
False
True
2
Observing a customer or colleagues body language can reveal if they understand or if there is a communication breakdown
True
False
3
Which of the following is an example of a cultural protocol that may vary between cultures?
All of the above
The way people greet each other
The type of food people eat
The clothing people wear
4
Misunderstandings and conflicts can occur in workplaces with diverse people because?
All of the above
People can assume that their own cultural norms and perspectives are shared
Different cultural or religious holidays or beliefs
Bullying and discrimination
5
Why is developing cultural awareness important?
It ensures everyone follows the same cultural norms
It eliminates the need for language translation services
It allows you to better understand and communicate with diverse people
It helps you avoid making mistakes when speaking foreign lanuguages
6
Which if the following is NOT a benefit of developing strong verbal and non verbal communication skills?
Improved customer sevice
Increased workplace efficiency
Stronger relationships with colleagues
Eliminating the need to learn a foreign language
7
I have enjoyed learning about communicating with respect and sensitivity.
True
False
8
What was the main aim of this training?
To learn how to cook food from different cultures
To understand and respect cultural differences
To learn how to speak different lanuagages
To fix issues in the workplace
9
Experts say, approximately what % of communication is nonverbal?
70+%
20%
60%
40%
10
When overcoming language barriers, using this question type is useful...
Clarifying questions
Closed questions
Silly questions
Open ended questions

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