CTEC Business Unit 2

Question 1

what must be considered when payinf for accmomodtion

Accepted Answer

distance, cost

Question 2

why is it important to maintain confidentiality needs?

Accepted Answer

it can affect the business's reputation, it is a legal requirment, secure business methods from being used by other companies

Question 3

If you were a sales executive within a bank, which task would have the highest prioritisation?

Accepted Answer

Meeting a deadline for a higher authority within the bank

Question 4

what does the term "embezzlement" mean?

Accepted Answer

theft by an employee of assets that belong to the employer

Question 5

Who has the highest authority in a business?

Accepted Answer

Directors

Question 6

Select one factor that influences meeting arrangements

Accepted Answer

all of the above, whether it is urgent, if the people involved are internal or external, purpose of meeting

Question 7

what is a factor that can influence task prioritisation?

Accepted Answer

time commitment, workload

Question 8

What does the term 'Adverse Variance' mean?

Accepted Answer

Where the actual figure is worse than the budgeted figures.

Question 9

How is break even calculated?

Accepted Answer

none of the above

Question 10

Which is the correct definition for cash flow?

Accepted Answer

The movement of money into and out of a business

Question 11

which of the stakeholders is internal?

Accepted Answer

employees

Question 12

how can documents be checked for errors?

Accepted Answer

those to whom the document refers (e.g. managers report), external communications company, specialists e.g. a solicitor, more senior employees

Question 13

What is a budget variance

Accepted Answer

difference between budget and actual figures

Question 14

A receipt is a document that a business issues to customers requesting payment for goods

Accepted Answer

false

Question 15

What is the purpose of Cash on Delivery?

Accepted Answer

To pay for goods when they arrive

Question 16

Which type of payment method can be sent via post?

Accepted Answer

cheque

Question 17

What does the term 'Favourable Variance' mean?

Accepted Answer

Where the actual figure is better than the budgeted figures.

Question 18

which is the correct definition of consumables?

Accepted Answer

resources that will be used on a regular basis

Question 19

Which factors influence task prioritisation?

Accepted Answer

Importance of the task

Question 20

What is the working time directive?

Accepted Answer

a law about hours which can be worked

Question 21

Which stakeholders might a business need to pay?

Accepted Answer

Suppliers, Transport providers, Hotels

Question 22

What are advantages of debit card for the payer?

Accepted Answer

No need to obtain cash

Question 23

What method should you use for writing a letter?

Accepted Answer

Candy's

Question 24

advertising special prices where no products are available at that price would break which act?

Accepted Answer

consumer protection act

Question 25

IT protocol when B introduces a range of organisational procedure to maintain confidentiality

Accepted Answer

false

Question 26

Which organisational structure is the most complicated?

Accepted Answer

Matrix structure

Question 27

an invoice is held to reimburse staff for small purchases made on behalf of the business

Accepted Answer

false

Question 28

"payment can be made even if there is insufficient funds in the account" which payment method?

Accepted Answer

credit card

Question 29

should a letter to your manager be formal or informal?

Accepted Answer

formal

Question 30

Which of these is not a reason for a business prioritising?

Accepted Answer

going to lunch

Question 31

who is responsible for 'sign off' of documents?

Accepted Answer

a proof reader, the manager

Question 32

"An invoice is a statement involving all your purchased products"

Accepted Answer

true

Question 33

Why might staff need to prioritise different tasks?

Accepted Answer

All of the above

Question 34

data protection is part of which constraint

Accepted Answer

legal constraint

Question 35

What is a protocol?

Accepted Answer

Procedures that must be followed

Question 36

A document that a business issues to customers requesting payment for goods and services.

Accepted Answer

Invoice

Question 37

what are the levels of priority?

Accepted Answer

low, medium, high

Question 38

"a payslip is an employee's record of the pay they have received"

Accepted Answer

True

Question 39

what is an example of a voluntary contraint on a document content?

Accepted Answer

code of practise

Question 40

What is a bank statement?

Accepted Answer

Statement that summarises transactions

Question 41

Which of these are not IT protocols

Accepted Answer

internet connection

Question 42

what is fixed cost?

Accepted Answer

Costs that stay the same

Question 43

How can a business be more environmentally friendly

Accepted Answer

video conference, make the meeting closer

CTEC Business Unit 2

Questions 43

CTEC Business Unit 2

Questions 43