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RMA Practice Part 2🩺 Flashcards | StudBud
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RMA Practice Part 2🩺
RMA Practice Part 2🩺
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1
Most managed care organizations provide a capitated payment for services. This means that
patients must pay excess charges out of their own pocket
they will not pay for services covered by another company
patients' premiums will never change
a maximum payment for services is set
2
E codes in the ICD book are used to identify
wellness related procedures
cardiovascular diseases
morphology
accidents
3
Which of the following information is considered to be public domain?
a person's past drug addiction
a person's police record
a person's sexual preference
a person's HIV positive status
4
which of the following tells the computer hardware what to do?
motherboard
application software
the modem
system software
5
the stage of grief in which patients attempt to make promises to change their situation
bargaining
denial
depression
anger
6
The disease of the eye that is characterized by an elevated intraocular pressure is
glaucoma
amblyopia
cataract
macular degeneration
7
source oriented medical records are organized by the
professionals who have documented in the record
treatment methods being used
location of a patient's medical record
nature of a patient's complaint
8
Which type of nutrient contains the most calories per gram?
Vitamin
protein
fat
carbohydrate
9
What is the key to having an effective scheduling system?
accommodating pt preferences
customizing the system to the type of practice
tailoring the system to the type of practice
accommodating the requirements of the insurance claims
10
the truth in lending act requires
routine billing statements
lower interest rates for medical services
use of an independent billing service
accurate info regarding finance charges
11
The portion of the brain that is responsible for higher thought processes (logical thinking)
frontal lobe
cerebellum
temporal lobe
occipital lobe
12
which of the following statements about completing an employment application form is accurate?
complete the application quickly
write "see resume"
following instructions is very important
using either a pen or pencil is acceptable
13
statutes of limitation apply to everything but
malfeasance
negligence
murder
fraud
14
How are claims managed when both parents are covered by health insurance?
the mother's plan is always primary
claims 4 the family are paid according to the birthday rule
the father's plan is always primary
double benefits are paid for the children
15
Which of the following substances is NOT a normal component of urine?
blood
urea
ammonia
water
16
the congenital disorder that involves one or more vertebrae that don't close is called
spina bifida
muscular dystrophy
cerebral palsy
hydrocele
17
Diseases caused by which type of pathogen are treated by antibiotics?
bacteria
parasite
virus
fungi
18
Which manner of dress is appropriate for an interview?
casual clothing
a medical assistant uniform
neat business attire
evening makeup
19
Which term means difficulty breathing?
eupnea
Apnea
Dyspnea
bradypnea
20
Jones's insurance requires that she pay $400 before services. The $400 would be referred to as
a premium
coinsurance
a co payment
a deductible
21
Which term describes false and malicious "writing" about another that constitutes defamation
assault
slander
libel
invasion of privacy
22
which of the following is the best networking resource for recruiting new personal?
current employees
family and friends
newspapers
patients
23
Which of the following is a characteristic of a malignant tumor?
encapsulation
irregular shape
smooth borders
slow growth
24
Manually posting charges usually involves each of the following EXCEPT
HCFA 1500
ledger card
day sheet
account summary
25
which of the following is a progressive degenerative disease of the liver?
Hepatitis B
Cirrhosis
Hepatitis A
Hepatomegaly
26
a medical professional who is convicted of nonfeasance would have
performed an illegal act
violated confidentiality
performed a duty outside her scope of practice
failed to perform necessary treatment
27
Which term describes an infection of the middle ear?
Otalgia
Otitis externa
Otorrhagia
Otitis media
28
Which condition is detected with the mantoux test?
PKU
Syphilis
HIV
TB
29
When stressed, we may exhibit all of the following EXCEPT
depression
anger
objective thinking
anxiety
30
You are a MA in a ambulatory care facility, an emergency situation arises, what should you do?
notify the provider
assess the patient
call 911
give first aid
31
once an account has been submitted to a collection agency, the MA should
file for legal action in small claims court
continue to send routine billing statements to the patient
send copies of billing statements to emergency contacts
discontinue sending statements to the patient
32
How should a letter that requires a written receipt be mailed?
registered mail
priority mail
first class mail
certified mail
33
Which of the following helps an MA to manage time well?
identifying priorities
asking pts to jot down their complaints in their charts
reading email while answering pt calls
asking pts to email rather than call with questions
34
Which condition is commonly known as fainting?
bruit
syncope
tinnitus
vertigo
35
The act of evaluating the urgency of a medical situation and prioritizing treatment is known as
screening
empathy
trauma
diagnosing
36
a block letter style includes
centered address, signature line, and first paragraph
centered paragraphs with all other components at the left
all components starting at the left margin
all components centered
37
Johnson's insurance will not pay for treatment for his asthma because he had it prior to policy
preexisting condition
concurrent condition
subjective condition
exclusion
38
The yellow portion of the safety warning label indicates which of the following?
biohazard level
fire hazard
chemical instability
health hazard
39
A durable power of attorney document indicates
Do Not Resuscitate orders
consent for surgical treatment
who the patient would like to make decisions for him
what organs a pt would like to donate
40
which of the following tasks is NOT assigned to the HR manager?
performing employee evaluations
hiring and firing personnel
providing employee training
creating office manuals
41
Which of the following is NOT a component of the physical examination of urine?
pH
specific gravity
Color
Volume
42
someone who has done damage to another person or their property, what law is this under
statute
breach of contract
tort
case
43
Advanced Beneficiary Notices must be used for pts with what type of insurance
Medicare
TRICARE
Medicaid
blue cross/blue shield
44
which federal law requires employers to verify the right of employees to work in the U.S?
Immigration Reform Act
fair labor standards act
civil rights act
equal pay act
45
which of the following is NOT considered a part of negligence
direct cause
duty
damages
denial
46
Which governmental agency requires employers to ensure employee safety concerning exposure
CDC
USPS
OSHA
HCFA
47
A prescription that indicates a medication should be administered "OD" would go where?
left eye
right eye
left ear
right ear
48
When the medical office wins in small claims court, the money is collected from the pt by
the medical office
the probate court
the bailiff
the patient's insurance company
49
The standard of professional conduct for a certified medical assistant should be
outlined by the provider or employer
determined by the state's medical practice act
in keeping with the AAMA Code of Ethics
based on the Hippocratic oath
50
The classification of drugs with the lowest potential of abuse is
Schedule I
Schedule III
Schedule V
Schedule IV
51
After an interview, the applicant should
promptly send a follow-up letter
send a lavish thank you letter
telephone to say thank you
telephone after 3 days to check the status of application
52
Which immunization must be available free to all health care employees?
Hep C
TB
Hep A
Hep B
53
Which type of pathogen causes mumps, measles, and chickenpox?
Parasites
Viruses
Bacteria
Rickettsiae
54
Tiffany wants a well paying MA position, which statement is accurate regarding her search?
every CMA (AAMA) is guaranteed a well paid position
networking is her most effective tool in finding a position
cold calling to offices that are not advertising
running down all leads is her most effective tool
55
A medication that increases the amount of urine excreted by the body would be classified as
antiemetic
vasopressor
muscle relaxant
diuretic
56
The AAMA code of ethics for MAs includes statements about each EXCEPT
improving community
honor
continuing education
supervising provider
57
What is the role of a computer firewall?
protects the computer in the event of a fire
allows outside access to an office comp but not to databases
does not allow outside computers access to your computer
limits potential damage from viruses
58
What condition is characterized by an abnormal thickening and hardening of the skin?
melanoma
acne
psoriasis
scleroderma
59
which statement is accurate regarding a cover letter?
the purpose of the cover letter is to ask for an interview
include list of references
may be addressed "to whom it may concern"
it should be bulleted
60
a medical report that indicates that a provider made an incision from superior to inferior
transverse plane
horizontal plane
coronal plane
frontal plane
61
The mineral that is important for the formation of bone tissue is
magnesium
iron
zinc
calcium
62
Which statement is accurate regarding ventricular tachycardia?
life threatening
often seen in patients using depressants
occurs in healthy people
causes severe chest pain
63
A medical office that transmits info over a wireless network must ensure that
the network meets HIPAA guidelines
allows staff to transmit info from home
allows the provider to transmit info while doing pt visits
can be accessed by the appropriate insurance companies
64
The metric prefix which refers to one-millionth of a unit
kilo
micro
meter
gram
65
Which of the following would be considered a commercial form of health insurance?
Medicaid
blue cross/ blue shield
Medicare
workers' compensation
66
the type of injection that is administered at a 90 degree angle is
intravenous
inhaled
intramuscular
subcutaneous
67
All of the following are part of a medication order EXCEPT
who dispenses the medication
form of drug
route of administration
name of drug
68
Which is NOT a step in controlling bleeding from an open wound on the arm?
applying direct pressure
elevating the arm
disinfecting the area
wrapping the wound tightly
69
Which statement is accurate regarding Americans with Disabilities Act (ADA)
The ADA applies only to state/federal government agencies
The ADA applies only to businesses with 15 or more employees
The ADA applies to all business
The ADA applies only to medical practices and health care
70
when seeking employment, a person who has job experience should use:
a chronological resume
a functional resume
an information mapping resume
a complete resume
71
In order to track inventory in an office, the most appropriate type of software to use would be
word processing
spreadsheet
billing
EMR
72
Which of the following is an advantage of accepting credit cards in an ambulatory care setting?
maintaining pt confidentiality is not a problem
they money is available to the practice within 1 day
there are no fees to be paid by the practice
credit cards eliminates having to file insurance claims
73
The certifying board of which organization awards the RMA credential?
AMT
CMA
ABHES
AAMA
74
A medication that is classified as an expectorant would have what effect?
decrease nausea
prevent coughing
increase the amount of mucus being expelled
dilate bronchi
75
Which of the following is NOT an OSHA requirement for housekeeping in a medical setting?
alcohol based hand rub available at all times
biohazard waste collected in impermeable red containers
double bagged soiled linens
sharps containers stored in an upright condition
76
when taking a telephone message, everything BUT the following should be included:
full name of person leaving message
diagnosis of the patient the message is about
time and date of call
reason for call
77
What is the highest level in Maslow's hierarchy of needs?
esteem needs
self-actualization
love needs
safety needs
78
The type of medicare coverage that provides benefits for inpatient medical care is
Medicare A
Medicare B
Medicare D
Medicare E
79
Which of the following is NOT a portion of the large intestine?
cecum
transverse colon
ascending colon
duodenum
80
which conditions is most frequently related to the repetitive use of a computer?
carpal tunnel syndrome
fatigue
eyestrain
lower back pain
81
An office operating on a wave schedule will
schedule two pts for the same apt time
schedule pts in specific time increments
have groups of patients arriving at relatively the same time
allow for walk in pts at any time
82
which of the following is true of HIPAA?
regulations do not apply to pts seeking care under governmen
health care facilities should appoint a privacy officer...
students performing internships may not access computer sys.
hospitals are prevented from releasing homicide..
83
If an office determines it will accept personal checks as payment, it is important to
verify policies with the practice's bank
clearly post the policy
follow truth in lending guidelines
implement use of a restrictive endorsement
84
Type of urine sample that requires a patient to avoid eating and drinking prior to voiding is
first morning
fasting
24 hour
random
85
Which of the following is a type of bacteria?
Streptococci
Tinea
Scabies
Protozoa
86
RBRVS payment structures are based on all EXCEPT
regional charges
experience of the provider
malpractice expenses
level of work
87
What is the purpose of the certification credential for MAs?
required for graduation
meets state licensure requirements
indicates an MA's professional and technical competence
guarantees a job
88
Which type of manual identifies the specific methods for performing tasks?
benefits
training
procedures
policy
89
which of the following is NOT vital resume information?
education
date of birth
work experience
home address
90
Which genetic disorder is characterized by mental retardation?
huntington's disease
cystic fibrosis
down syndrome
sickle cell anemia
91
Which scheduling system assigns two pts to the same time?
stream
clustering
open hours
double booking
92
casts found in urine are formed from
carbohydrates
calcium
lipids
proteins
93
Which of the following would NOT be considered an intentional tort?
fraud
negligence
defamation of character
assault
94
which of the following is an important aspect of verbal communication?
tone of voice
appearance
body language
gestures
95
What is the primary purpose of managed care plans?
to provide acute care only
to allow patients to manage their own care plans
to provide comprehensive heath care at a reasonable cost
to control patients' access to providers
96
A chemical that is extremely flammable would be given a safety rating of
2
4
1
3
97
when performing screening, the MA must
schedule patients in order in which they arrive
allow patients to determine their own needs
diagnose patients' symptoms
prioritize patients' needs
98
Which of the following is NOT an important quality for an MA?
ability to work as a team member
flexibility
initiative
ability to delegate
99
The type of joint that allows for the greatest range of motion is the
cartilaginous
hinge
suture
ball and socket
100
Appropriate treatment for an acute sprain or strain would include all BUT which
ice
rest
range of motion
elevation
101
A burn that has penetrated to the bone would be considered
full thickness
100%
superficial
75%
102
Homeostasis refers to what?
internal equilibrium
a complete procedure
rapid heart beat
a sterile environment
103
V codes in the ICD book are used to identify
wellness related procedures
neurologic diseases
accidents
morphology
104
Hypodermic needles are most appropriate for what?
aspirations
insulin administration
allergy injections
intramuscular and subcutaneous injections
105
the structure that is responsible for the formation of urine is the
cortex
nephron
medulla
minor calyx
106
Which body system does the acronym PERRLA refer to?
cardiovascular system
gastrointestinal system
nervous system
respiratory system
107
color coding medical records assists with each of the following EXCEPT
increasing efficiency with filing
identifying a patient's diagnosis
increasing the ability to identify filing errors
removing inactive files
108
when scheduling an outpatient procedure, each of the following should be completed EXCEPT
notifying the pt of the arrangements
precertifying the admission
obtaining necessary preauthorizations
making arrangements with the facility
109
The sac that covers the heart is referred to as the
pericardium
endocardium
myocardium
epicardium
110
A patient who is undergoing a surgical procedure signs a consent. this refers to as
tort contract
expressed contract
breach of contract
implied contract
111
Robby is coming down with chickenpox but does not have any symptoms yet, he is now at the
prodromal stage
incubation stage
acute stage
declining stage
112
In managing practice finances, an adjustment would be used for
recording payment
recording charges
indicating accounts turned over to collections
indicating discounts or write offs
113
Consent for treatment may usually be given by
any minor over 16
a legally competent patient
the person accompanying the patient
the patient's closest relative
114
Meaningful use of health information technology is a term for
reimbursement purposes
eligible patients
family coordination
rules and regulations
115
which payroll forms must be submitted to the Social Security Administration each year?
W4
1099
W6
W2
116
Which program provides health care coverage for low income individuals?
Medicare
CHAMPUS
CHAMPVA
Medicaid
117
A person who is injured on the job may be covered by
workers' compensation
CHAMPUS
HCFA
Medicaid
118
which of these interviewing tips is accurate?
do not as questions as you may appear confused
answer questions "off the cuff"
think carefully before answering questions
give lengthy answers to all questions
119
accounts receivable refers to
money owed by the practice
money owed to a practice
petty cash expenditures
money collected by a practice during the day
120
Parenteral medication is administered via
inhalation
an injection
the mouth
the skin
121
When reviewing a resume, the HR manger does NOT consider the applicant's
age, sex, and race
previous experience
supplemental education
training related to the person
122
Which legal principle is violated when an MA practices outside his/her training
public duty
consent
standard of care
privacy rights
123
A worker who is exposed 2 bodily fluids thru an accidental needlestick should immediately flush
with peroxide
with alcohol
with water
with bleach
124
A policy manual should include all of the following EXCEPT:
wage and salary scales
employment practices
evaluation schedules
insurance billing techniques
125
provider asks you to provide a patient with samples of a new medication, you are
administering medication
compounding medication
dispensing medication
prescribing medication
126
Which of the following is used when there is not enough info to find a more specific code?
NOS
V codes
CC
NEC
127
In order to accurately locate an ICD code, which section of the book would you use first?
appendix
Volume III
Volume I
Volume II
128
Which term describes a woman who has never been pregnant?
Nullipara
Multigravida
Multipara
Nulligravida
129
The certifying board of which organization awards the CMA credential?
RMA
AMT
AAMA
ABHES
130
All of the following are acceptable wrappings for autoclaving EXCEPT
muslin
plastic pouches
paper wrapping
aluminum foil
131
Which of the following is NOT 1 of the 6 rights of medication administration?
drug
route
dose
provider
132
The method used to clear an airway obstruction in an unconscious adult is
CPR
finger sweep
chest thrust
back blows
133
Which type of check is used most often for writing payroll checks?
certified check
cashier's check
voucher check
money order
134
Ticker files are helpful in
processing payroll
sending billing notices
providing reminders for routine medical appts.
scheduling the provider's time
135
Which infection control guidelines are used by all health care professionals for all patients?
Standard Precautions
Universal Precautions
Body substance isolation guidelines
OSHA guidelines
136
which type of resume highlights one's special qualities?
functional
chronologic
targeted
concise
137
providers' fees are generally set by each of the following EXCEPT
reasonable
usual
insurance
customary
138
PPE should always be used in each of the following situations EXCEPT
taking vital signs
performing venipuncture
handling or processing a urine specimen
assisting with surgical procedures
139
The component of blood that is responsible for clotting is
serum
leukocyte
thrombocyte
plasma
140
The goal of the National Health Information Network is to create a
method of communicating EMR software program options
standard for computer hardware in health care facilities
system for exchange of health care information
unified EMR for all health care facilities
141
A medical assistant must NEVER
perform a venipuncture
perform a lab test
imply that he or she is a nurse
give a medication after a direct order from the provider
142
Health care workers are mandatory reporters in all BUT which following situations?
alcoholism
death
elder abuse
child abuse
143
Pediatric medication dosages are figured based on the child's
age
weight
gender
height
144
The "base" of a medical word is called the
suffix
root
prefix
combining form
145
Sally new pt arrives, while copying her insurance card you notice she needs to pay 20% 4 visit
co payment
deductible
coinsurance
exclusion
146
A person with a hypersensitivity to a bee sting may go into
seizures
cardiac arrest
respiratory shock
anaphylactic shock
147
Best practices with manual bookkeeping involve all EXCEPT
writing numbers clearly
double checking all math
using consistent methods
writing with red ink
148
When alphabetizing and assigning units for filing order, titles are considered
as the third indexing unit
as the first indexing unit
as a separate unit at the end
as part of the last name
149
A drug that increases the effect of another has which type of effect?
synergistic
remote
topical
local
150
Which of the following statements about medical asepsis hand washing is accurate?
MAs should turn off the faucet with a used paper towel
MAs should scrub up to their elbows
MAs should turn the faucet on with a clean, dry paper towel
MAs should hold their hands upward
151
The provider you are working with asks you to place a bandage just proximal to the knee
on the back of the knee
just above the knee
just below the knee
on the front of the knee
152
Which of the following are used in conjunction with CPT codes?
injury codes
Modifiers
E codes
V codes
153
licensing for health care professionals, health dept. regulations are examples of
administrative law
criminal law
contract law
civil law
154
All of the following statements about shock are accurate EXCEPT
there is inadequate circulation to body parts
the MA can administer meds as ordered by the provider
the patient's pulse becomes rapid and weak
the patient's blood pressure increases
155
Exposing bacterial growth to a antibiotic in order 2 determine effective treatment of infection
inoculation
sensitivity testing
taxonomy
culturing
156
Which of the following diseases is sexually transmitted?
ovarian cancer
prostatitis
pelvic inflammatory disease
cervical cancer
157
Pt weighs 130lbs, convert to Kg, there is 2.2 lbs in 1 kg. How many kg does this pt weigh?
260 kg
286 kg
59.09 kg
.07 kg
158
All of the following cultural influences may affect communication EXCEPT
sexual orientation
education
geographic location
age
159
An individual with a blood type O positive is considered
a universal donor
ineligible to donate
a universal recipient
able to donate only to ppl with O positive blood
160
Which of the following is used as a contrast medium for a radiographic lower GI exam
A barium enema
Air
Iodine salts
A barium swallow
161
A medication that is to be taken twice a day would be indicated as
bid
tid
qid
qd
162
Redirecting a socially unacceptable impulse into one that is socially acceptable is called
sublimation
regression
denial
repression
163
Use of alcohol based hand rub is acceptable in which of the following situations?
before and after using the restroom
before and after eating
after contact with body excretions
following processing of microbiologic specimens
164
the most important component of the message you communicate is
body language
perception of the person receiving the message
facial expression
the vocab used
165
The MA you work with always changes the subject when you bring up topics, behavior considered?
professional
assertive
passive aggressive
passive
166
Which of the following is information about a medication that is NOT found in the PDR?
dosage and administration route
generic name
the shape of the pill
precautions
167
Which term describes a reason why a medication should NOT be administered?
side effect
potentiation
cross tolerance
contraindications
168
Who is the most important member of the health care team?
the MA
the nurse
the provider
the patient
169
An elevation of which blood cell count indicates the presence of inflammation in the body?
total hemoglobin
hematocrit
white blood cell differentiation
erythrocyte sedimentation rate
170
Which statement accurately describes ethics?
the federal legal standards established for a profession
a code of minimal acceptable behavior
the state's legal standards established for a profession
a personal moral philosophy of right and wrong
171
Appropriate first aid for a pt with a case of acute frostbite would include
applying debriding necrotic tissues
immersing the area in warm water
warming the area by creating friction
immediately raising the pt's core body temp
172
Performing CPR on an infant or child, circulation is checked by assessing pulse at which point?
brachial
axial
femoral
carotid
173
the most common disorder of the urinary system is
renal calculi
urinary tract infection
cystitis
glomerulonephritis
174
An X-ray study that is shot from the back of the person toward the front
AP
PA
transverse
lateral
175
who discovered penicillin?
louis pasteur
sir alexander fleming
Robert koch
Edward jenner
176
Which type of injection is made into the fatty layer just below the skin?
intramuscular
intravenous
subcutaneous
intradermal
177
Which is a critical issue regarding the use of a fax machine in a medical office
the speed at which the machine works
the time required to train personnel
the clarity of the documents received
compromised confidentiality due to access by unauthorized p
178
Each of the following is objective information EXCEPT
patient's complaint
lab data
prescribed treatment
diagnosis
179
Muscular movements that are out of conscious control ( e.g., the heart beating) are called
agonist
antagonist
involuntary
voluntary
180
What must happen when more than one policy pays on a claim?
coordination of benefits
deductible
co pay
coinsurance
181
calls made to a patient's home in order to collect money owed to a practice are regulated by
the truth in lending act
CLIA
the fair debt collection act
the AMA
182
The type of immunity that is developed from being vaccinated is
artificially acquired active immunity
artificially acquired passive immunity
naturally acquired active immunity
naturally acquired passive immunity
183
Which of the following statements is accurate regarding vitamins?
Vitamins are needed in large quantities
vitamins are simple molecules
A, B, D, and E are fat soluble
B and C are water soluble
184
When preparing a check to a supplier, the MA should
verify the expense has been approved
record the payment on the correct ledger card
endorse with "for deposit only"
reconcile the bank statement
185
All of the following statements about Good Samaritan laws are true EXCEPT
these laws don't provide legal protection to on duty care...
the conditions of these laws vary in each state
providers must act in a reasonable and prudent manner
no matter what level of training, providers must do every...
186
A medication that is ordered to be delivered in a sublingual route would be
placed under the tongue
inserted into the rectum
placed in the cheek
swallowed
187
Materials Safety Data Sheet (MSDS)
must be assembled and maintained
is used for training programs only
briefly explains the level of risk for each product
commends manufacturers
188
How often must the CMA (AAMA) credential be renewed?
annually
every three years
biannually
every five years
189
Which of these positions is used for the treatment and examination of the back and buttocks?
supine
lithotomy
prone
dorsal recumbent
190
Which is a major disadvantage of NOT seeking care for an illness until it becomes advanced
pain management and treatment may not work as well
the patient does not have time to deal with death
the family can prepare without frightening the patient
denial postpones the inevitable
191
Why are accurate medical records legally important?
they are needed to provide referrals
they assist in controlling health care costs
they are written documentation used to prove pt care
they are essential to quality pt care
192
end of life palliative care is most often provided by
hospice
acute care hospitals
skilled nursing facilitites
assisted living facilities