What does the term 'hierarchy' mean?

The structure of levels of authority in a business.

A senior person giving a subordinate a task to complete

What does 'chain of command' mean?

The path in which commands are passed down an organisation

The number of people who report directly to another worker

Giving responsibility to workers further down the hierarchy

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Key Terms for 3.4 Organisational Structure GCSE Business 2009

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Questions 11

Answers

1
A flat organisational structure is a business that doesn't have many levels of management in it
False
True
2
What does the term 'hierarchy' mean?
The number of people who directly report to another worker
A person who is the boss of another
The structure of levels of authority in a business.
How high a person can get promoted in a business
3
This is someone who works under the control of another person
Chain of command
Subordinate
Span of control
Line manager
4
Delegation is..
When a subordinate asks their line manager for for work
A senior person giving a subordinate a task to complete
Sharing out work equally between workers
A manager who has a large span of control
5
This individual is someone who has authority over another worker
Line Manager
Subordinate
Hierarchy
Chief Executive
6
This shows the hierarchy in a business. It is like a family tree. It shows jobs and staff
Span of control
Line manager
Organisational chart
Job description
7
What does 'chain of command' mean?
Where decisions are made locally
The path in which commands are passed down an organisation
The chains used to secure staff to their desks
Where decisions are made at head office
8
Span of control
Giving someone responsibility further down the hierarchy
When work is given by a senior person to someone more junior
The number of people who report directly to another worker
The number of levels of management in a business
9
'Centralisation' is when the decisions are made at head office or a central office
False
True
10
Empowerment means...
The number of staff a manager has directly beneath them
Giving responsibility to workers further down the hierarchy
To make someone redundant
To give someone a promotion
11
'Decentralisation' is when business decisions are made locally and not at head office/centrally
False
True

Key Terms for 3.4 Organisational Structure GCSE Business 2009 Flashcards | StudBud