Chapter 2 Milady

Question 1

3 active problem-solving words that should be utilized when building a positive vocabulary?

Accepted Answer

explore, analyze, & determine

Question 2

Professionals who practice active listening & have both nonverbal & verbal skills r effective @

Accepted Answer

communication

Question 3

act of planning your life w/ daily, monthly & yearly goals instead of just lettin things happen

Accepted Answer

having a game plan

Question 4

___unblocks the creative mind & allows for the exploration of new ideas & solutions

Accepted Answer

eliminating self critical thoughts

Question 5

Despite what emotions a person feels __ &__ skills will help people move to the next level

Accepted Answer

motivation;self-management

Question 6

Arriving to work on time, starting the 1st client ASAP, and staying on schedule are examples of

Accepted Answer

time management

Question 7

Which action is the best example of a long-term goal?

Accepted Answer

becoming a salon owner

Question 8

Being honest, courteous, and sincere; maintaining client confidentiality etc.

Accepted Answer

ethical

Question 9

If studying or other activities become overwhelming, focus on ___

Accepted Answer

completing small tasks one at a time

Question 10

Which action is the best example of short-term goal?

Accepted Answer

Getting to class on time

Question 11

Which action is the best example of a short term goal?

Accepted Answer

getting to class on time

Question 12

___ means to order tasks on a to-do list from most important to least important

Accepted Answer

Prioritizing

Question 13

unhealthy compulsion to do things perfectly due to the fear of taking risks and making mistakes

Accepted Answer

perfectionism

Question 14

___ is the process of fulfilling ones full potential over the period of a lifetime.

Accepted Answer

self-actualization

Question 15

known as tact,ability to deliver truthful, even critical/difficult, messages in a kind way

Accepted Answer

Diplomacy

Question 16

three habits mentioned in your text that can keep you from maintaining peak performance?

Accepted Answer

procrastination, perfectionism & a lack of a game plan

Question 17

4 primary aspects of ethical professionals, as mentioned in your text?

Accepted Answer

self-care, integrity, discretion and communication

Question 18

Combination of understanding, empathy, compassion, responsiveness, acceptance can be described

Accepted Answer

as sensitivity

Question 19

Essential part of any business plan. Establishes purpose & values of an institution, etc.

Accepted Answer

Mission statement

Question 20

Which term refers to the identification of long-term and short-term goals?

Accepted Answer

goal setting

Question 21

What's a success strategy that can turn your image of a dream job into a successful salon?

Accepted Answer

Visualiztion

Question 22

scheduling too many tasks at one time and then putting them off?

Accepted Answer

Procrastination

Question 23

___ is based on inner strength & begins w/ trusting your ability to achieve set goals.

Accepted Answer

self-esteem

Question 24

How can a licensed cosmetologist best keep abreast of new trends, techniques, products & info?

Accepted Answer

seek continuing education opportunities

Question 25

Term that refers to having talent such as painting, acting, cutting hair & color, makeup etc.

Accepted Answer

Creativity

Question 26

The moral principles by which we live and work are known as ___?

Accepted Answer

ethics

Chapter 2 Milady

Questions 26

Chapter 2 Milady

Questions 26