Product Knowledge Check

Question 1

With an X1 Cloud DVR, a user can watch 1 show while recording 6 shows at once

Accepted Answer

True

Question 2

What is an accessibility feature of X1?

Accepted Answer

All of the Above

Question 3

Internet Essentials from Comcast offers

Accepted Answer

Both

Question 4

The highest triple play package is called the

Accepted Answer

HD Complete

Question 5

What countries can XV customers call at no additional costs with an Unlimited package:

Accepted Answer

All of the above

Question 6

You can call every country with Xfinity Voice Unlimited package

Accepted Answer

False

Question 7

Gigabit Internet requires a professional installation

Accepted Answer

True

Question 8

SEP is an acronym for Sports Entertainment Package.

Accepted Answer

True

Question 9

Xfinity Mobile has only one package with two data options, Which are:

Accepted Answer

Both

Question 10

We are committed to providing Comcast customers with consistently superior customer experience.

Accepted Answer

True

Question 11

How much does the XMPP cost per month?

Accepted Answer

$12

Question 12

What is On Demand?

Accepted Answer

A library of movies, sports, that can be accessed anytime

Question 13

A ______ ______ is a modem with a built-in router

Accepted Answer

Wireless Gateway

Question 14

Safe environment for children to watch age-appropriate content.

Accepted Answer

KidZone

Question 15

How many e-mail addresses come with Internet services?

Accepted Answer

7

Question 16

What type of box comes with the Digital Starter Double Play?

Accepted Answer

X1 Standard Box

Question 17

What Premium channels are available through TV services?

Accepted Answer

HBO, Cinemax, Showtime

Question 18

Voice2Go allows users to:

Accepted Answer

Use an app for unlimited texting

Question 19

The Xfinity Commitment states we will always be on time within your 2Hr appointment or we'll:

Accepted Answer

Credit You $20

Questions 19