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1.26.21 Risk Management & Diversity & Inclusion Flashcards | StudBud
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1.26.21 Risk Management & Diversity & Inclusion
1.26.21 Risk Management & Diversity & Inclusion
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1
What HR-directed policy initiative could best help resolve work/life balance conflicts for female employees?
Initiating diversity awareness training
Revising promotion policies
Instituting mentoring programs
Providing flextime and parenting leave benefits
2
What has been the effect of recent demographic shifts?
Become more difficult to recruit a diverse workforce
Decrease in the numbers of women in upper management
Organizations have been forced to become multinational
Organizations have had to recruit and retain a multigenerational workforce
3
Which situation that leads to workplace violence can be controlled by an organization?
Low employee self-esteem
Domestic problems
Pressure for increased productivity
Unstable economy
4
Which best describes how an organization's focus on diversity is a benefit to its recruitment efforts?
It reduces the costs of recruitment activities
It enables the organization to ignore local needs.
It enhances the employment brand to attract talent.
It increases the number of potential candidates
5
What is the appropriate role for an HR manager in an investigatory interview for a dischargeable offense?
Champion of employee's perspective and position
Supporter for manager/supervisor of involved department
Risk manager for the organization
Prosecutor presenting evidence and challenging the employee
6
Which of the following functions is a responsibility of a diversity council?
To mediate employee problems
To adjudicate employee issues
To set goals and priorities
To develop long term staffing plans
7
College recruitment effort has been unsuccessful in attracting minority candidates. What step should HR consider?
Portraying more minorities in marketing materials
Changing the job requirements for new hires
Implementation of a bonus for current employees if they make referrals
Increased college recruiting at urban universities
8
Which of the four branches of emotional intelligence is understanding emotion?
Capitalizing on feelings to promote informed decision making
Tracking and managing one's own and others' emotions
Interpreting complex emotions and understanding their causes
Identifying and evaluating emotions in one's self and others
9
What is the best definition of duty of care?
Due diligence in hiring and firing
Preserving employees from injury due to work site incidents
Obligation to protect employee health and safety
Taking steps to identify threats to global assignees
10
Crisis management planning requires a significant planning effort. Who is best to sponsor this effort?
HR Manager
CFO
CEO
Operations Manager
11
What risk management tool does a country travel advisory illustrate?
Key risk indicator
Risk tolerance
Risk position
Probability indicator
12
What circumstances tend to result in the phenomenon known as "covering"?
An organization fails to implement a consistent diversity policy
An organization rejects assimilation as a goal
An organization promotes diversity but not inclusion
An organizational intentionally excludes specific identity groups
13
Which approach is most effective for promoting diversity and inclusion globally?
Use a wide range of measures of success beyond demographics.
Create a uniform standard for all countries.
Emphasize the impact of diversity and inclusion for expatriates.
Adhere to local laws and religious traditions.
14
What would be the best 1st step to gain an understanding of the risk context in an org. for a HR professional new to org
Review annual reports from the past decade
Conduct a visual inspection of the org's facilities
Look up the org's rating by investor services firms
Talk with colleagues to gain perspective on the org's attitude toward risk
15
What is the emotion needed in an organization that involves moving from self awareness to awareness and acceptance?
Motivation
Empathy
Self awareness
Social skills
16
An org. has identified the risks associated with its operation. According to the ISO RM process, what comes next?
Select the best approach to managing each risk
Conduct an audit of risk management processes
Seek deeper understanding of the risks identified
Secure management approval for budget to address risk processes
17
Which of the following illustrates invisible diversity in the workplace?
Accommodation of an employee's physical disability
On-site day-care facilities
Employee resource groups for multicultural women and men
Subtle discrimination against LGBT employees
18
What is risk appetite?
Amount of uncertainty an org. is willing to accept
Amount of loss an org. can sustain without jeopardizing the org's existence
Degree to which an organization is conscious of the concept of risk
What the org. sets as its target for gain or loss
19
What step mitigates the possibility of covering in an organization?
Promoting identity advocacy groups
Creating formal quotas for hiring
Creating informal quotas for hiring
Having diverse employees on hiring committees
20
Which factors contribute to the cost of diversity and inclusion initiatives?
Decreased creativity
Branding efforts
Expanded training
Employee turnover
21
Which describes the most critical role of a diversity council?
Coordinating the efforts of the organization's various ERGs
Oversee alliances with outside organizations dedicated to diversity issues
Ensuring the involvement of upper management in the diversity initiative
Establishing goals and programs for the diversity and inclusion initiative
22
Which types of data should be measured at the preliminary assessment stage of the D&I strategic process?
Attitudes about diversity
Demographic and attitude data
Leadership goals and attitudes
Organizational demographics
23
What would be the best approach for identifying ethical risks in a new country of operation?
Employee survey
Local experts
Local publications
Visit to local site
24
What is the purpose of the risk register?
Assess the relative importance of certain risks
Demonstrate an organization's total risk exposure
Estimate costs involved with specific risk management tactics
Increase transparency and accountability in risk management processes
25
What are the factors in the risk equation?
Rate of emergence and prevalence
Probability, magnitude of impact, and risk tolerance
Probability of occurrence and magnitude of impact
Rate of emergence and degree of impact
26
What is a benefit of the mutually exclusive, completely exhaustive (MECE) approach to risk management?
Greater acceptance of risk management initiatives by employees
Reduced expense of risk management tactics
Reduced involvement of employees in risk identification
Confidence that all risks have been identified and analyzed
27
What is the International Organization for Standardization definition of risk?
Action taken to manage a risk
Coordinated activities to direct and control an org. with regard to risk
The effects of uncertainty on objectives
Having an adverse effect
28
Which of the 7 steps involved in the D&I strategic process is the most important?
Measurement and evaluation
Infrastructure creation
Training
Executive commitment
29
What HR risk management action contributes directly to a business continuity effort?
Developing channels to facilitate reporting threats
Communicating evacuation plans to all employees
Training staff in first aid
Maintaining succession plans
30
What is the primary purpose of a health and safety audit?
To assess the soundness of a policy
To update health and safety programs to reflect new technologies
To determine if policies are being followed
Identify more appropriate risk management strategies for identified risks
31
What is secondary risk?
Risk that poses less impact
Risk affecting the organization in an indirect way
Risk caused by failure to implement a risk management approach effectively
Risk caused by a risk management tactic
32
What are the categories of risk in the COSO ERM Framework?
Compliance, financial, operational
Strategy, operations, financial reporting, compliance
Preventable, unpreventable, unknown
Internal, external, strategic
33
What element is contained in the ISO risk management framework?
Visible management support of risk management processes
Mandatory insurance against professional errors and omissions
Risk management office and officer
Certification by an internationally recognized body
34
A risk is analyzed as likely to emerge slowly and likely to occur. In the PAPA model, how would this be prioritized?
Adapt
Park
Prepare
Act
35
A risk that affects how the organization creates value is what type of risk?
Financial
Strategy
Compliance
Operations
36
Org. decides that it can't effectively address the risk of a flood and takes no further action to manage risk. This is:
Tolerated risk
Reserve risk
Unavoidable risk
Residual risk
37
What HR-directed policy initiative could best help resolve conflicts between older and younger workers?
Creating age specific employee resource groups
Revising policies on employee reviews and feedback
Instituting intergenerational mentoring programs
Revising promotion policies
38
In which phase of the risk management process does oversight most likely occur?
Manage risks
All phases
Review effectiveness of risk
Identify and analyze risks
39
What is the purpose of a risk scorecard?
To devleop a history of risk events
To make a record of safety incidents and how they happened
To gather individual assessments of various risk characteristics
To identify and track known risk patterns
40
Which of the following initiatives best promotes diversity and inclusion in organizations?
Development of a diversity council
Increased training for managers
Recruitment of diverse job candidates
Support for state universities
41
Which should be included in manager training for an organization's diversity and inclusion strategic initiative?
Lead diverse teams effectively and fostering an inclusive work environment
Overcoming any negative attitudes the managers have about minorities
Identifying and overcoming limitations of minority members on their teams
Demonstrating how to comply with diversity-based legal requirements
42
What could provide insight into the challenge of retaining women managers in an organization?
Turnover statistics for men and women in various business units
Survey and focus group data about employee engagement
Labor market data on the supply of women with specific skills
Existing job openings and customer surveys
43
Which best describes a diversity council?
Voluntary private/public partnership to promote diversity and inclusion
Quasi-judicial review committee to review diversity and inclusion efforts
Labor-management committee dedicated to promoting D&I in the organization
Management task force to promote diversity and inclusion in the org.
44
How do today's organizations primarily view diversity and inclusion?
As a set of quotas to be achieved
As a strategic asset to be leveraged
As a series of interconnected tactical challenges
As a matter of legal compliance
45
What is the purpose of an employee resource group (ERG)?
acts as the organization's ombudsman
serves as a recruiting resource
Mediates employee issues
functions as a social network and support group
46
What organization will be most effective at managing risk?
An organization that has a highly compartmentalized structure
A firm that includes the issue of risk awareness in onboarding process
A firm that rewards managers based on decreasing # of compliance issues
A firm known for its rapid response to business crises
47
In the four layer model of diversity dimensions, what factors belong to the internal dimensions?
Religion, education, work experiences, appearance, marital status
Functional classification, field of work, seniority, work location
Style, preferences, perceptions, behavioral predispositions, learning style
Gender, sexual orientation, physical abilities, ethnicity, race, age
48
Which is diversity's greatest value to an organization?
Improved employee and labor relations
Range of perspectives and modes of thinking
Ability to meet regulatory requirements
Positive publicity it brings the organization
49
What is risk?
Organization's vulnerability to external threats
Aggregate value of opportunities and threats an organization faces
Techniques used to minimize loss and maximize gain
Effect of uncertainty on achieving objectives
50
How does increased workplace diversity tend to improve creativity and innovation?
Eliminating organizational hierarchies
Providing multiple perspectives and problem solving styles
Encouraging more careful communication due to language differences
Increasing the amount of training workers receive
