Foundation level 1 Chapters 7-9

employers use identical application forms for everyone who applies for the same job to avoid..

a sugar snap is a variety of...

rome and granny Smith are varieties of...

a set of moral values that a society holds is called..

The most important characteristic of a message is its...

according to the US equal employment opportunity commission what is the best tool to eliminate sexual harassment?

Which of the following defines the company's purpose and values to employees and customers?

The ability to focus closely on what another person is saying to summarize the true meaning of a message is...

What is the purpose of the body of a written message?

which type of vegetable is a carrot?

Which document is an example of an organizational communication?

which cooking method is used to make tempura vegetable?

Making eye contact with the speaker is an example of effective...

Prejudiced and biased behaviors create a hostile working environment for employees.

which type of training provides uniform training and encourages group discussion?

Haricot verts is a variety of..

If you do not receive the message that is being sent, communication has not taken place.

during an interview employers can ask about marital status.

what happens when some fruits emit ethylene gas?

a tendency toward a particular perspective or idea based on Prejudice is known as...

for which type of cooking method are large green tomatoes best suited?

generalization that an individual makes about particular groups assuming that all members of that group are the same are

the process that helps new employees learn about the procedures and policies and introduces them to their coworkers is..

what helps fruits retain their structure when cooking?

what does it mean when canned products rated U.S. Grade A Fancy?

how long should fresh produce be kept?

which type of fruit is a banana?

"We are committed to using the finest ingredients in our recipes." Is an example of...

to keep fresh fruit from turning brown, coat it with..

cutting a product into cubes with a chef's knife is called...

goals should be vague but attainable.

Nodding in agreement is an example of...

During a speech, tone is defined as...

making a decision based on a Prejudice is called..

which cutting technique is commonly used on smaller foods, such as garlic and herbs?

a buster trained to be a server is an example of..

when storing roots and tubers, remove their leafy tops.

fruits that need to ripen should be stored at room temperatures of....

the ability to inspire and motivate employees to behave in accordance with the vision of an organization and the goal is

Why might a person from Massachusetts have trouble understanding a person from Wyoming?

the great variety of people in their background experience opinions religions ages is known as...

What term describes a variation of a language spoken by a particular group of people?

what describes what an organization wants to become and why it exists?

In Japan, engaging in eye contact is considered...

black beauty and Japanese are varieties of...

bermuda and pearl are varieties of...

Communication is the process of sending and receiving information by speech, gestures or writing in order to get action.

orange drupes include peaches, nectarines and apricots.

vegetables are grown indoors year-round under regulated temps and light, in nutrient enriched water water through..

What type of communication describes the company's purpose and key objectives to it's team and owners?

On what type of paper should professionals handwritten notes be created?

Interpersonal communication is....

the ways in which managers interact with staff and the value system that governs their daily conduct are known as...

Red Spanish and cayenne are varieties of....

which type of vegetable is a turnip?

fruits that have a central pit enclosing a single seed are known as...

"When you're ready to order, just holler." is an example of...

_______ provide structure for an operation and help to evaluate operations progress.

process that a company uses to integrate new employees into an organization is called...

a manager who attends conferences and takes additional management classes is exhibiting...

which type of training teaches employees the functions of another job within the operation?

the fair labor standards Act established Provisions for child labor.

What does it mean when the receiver makes eye contact with the sender during communication?

which type of training is best suited to teach effective customer service techniques?

To empathize with a customer is to...

what document is comprised of broad statements that help guide good decision-making?

bosc and d'anjou are varieties of...

which document provides info from the employee and the managers so they can work together to create goals and plans?

"Wassup" and "y'know" are examples of...

Communication is a learned skill.

which type of motivation occurs when the drive comes from the desire to receive something?

The purpose of a written message's introduction is to....

The numerous messages and information that convey operational procedures, and announcements to audiences are called...

in which cooking method is fruit cooked in simmering liquid?

Organizational communication is sent to people within an organization.

what is a general attitude toward a person group or organization on the bias of judgments unrelated to abilities called?

"C u tmro." is an example of...

The type of communication that helps people understand how well they have done something and how to improve is called...

which type of training is appropriate for teaching skills that are easily demonstrated and practiced?

a specific description or statement of what a manager wants to achieve is a...

honeydew and Crenshaw are varieties of...

Words that are known and used only by a particular group of people are called...

the type of orientation that an employee receives depends on the..

which vegetable is used to make guacamole?

The act of identifying with the feelings, thoughts, or attributes of another person is....

The ability of a person to be believed is...

which type of fruit is a grape?

the personal drive to do the best work possible whether there are Rewards or not is called...

the reasons why a person takes action or behaves in a certain way are known as...

acids cause cells to break down more quickly, making the fruit soft.

what is the chemical process that occurs when oxygen in the air comes in contact with the flesh of cut fruit?

moisture is a sign of good quality blueberries.

In which country is winking considered rude?

which type of vegetable is corn?

smiling and yelling are examples of...

which class of vegetable includes broccoli and cauliflower?

What is the natural form of sugar found in fruits?

People spend about what percentage of each day communicating with one another?

citrus fruits are abundant in vitamin....

what is the most effective way for a manager to write and evaluate employee performance?

what is the purpose of the organization to employees and customers?

which Training Method should a manager use to train two new servers in taking food to customers?

Many ripe fruits, except bananas, can be stored at 41F or higher.

Bibb and romaine are varieties of...

a chief is going to show the proper procedure for cracking eggs for 2 students. What training will the chef use?

Identify the problem with the following sentence: Line cooks shouldn't drop the entrees until the expo clears the apps.

A website that contains an online personal journal is called a....

When communicating verbally, tone is defined as...

A(n) ______ statement defines the company's purpose and values to employee's and customers.

which document defines the work involved in a particular assignment or position?

a chef making unwanted offensive comments to a server is an example of...

sticks or pieces of raw vegetables served with a dipping sauce are called..

exempt positions are covered by the fair labor standards Act.

which type of fruit is an apple?

"men are stronger than women" is an example of a...

"Outside the box" is an example of...

before serving any fruit, raw or cooked, the fruit must be...

Why is it important to smile when talking on the phone with customers?

cooks can tell whether a vegetable is done cooking by the vegetable's appearance and its...

Which part of communication involves conveying information to another person?

using each member's strength so that the group has more success working together than working alone is called..

____ occurs when verbal or physical conduct related to a person's race, gender, etc. (unhealthy workplace)

which cooking method quickly and partially cooks a vegetable in water or oil?

It is not necessary to speak in order to send a message.

which cooking method cooks food in a hot or moderate oven with little or no additional liquid added?

Which agency enforces laws that ensure everyone gets a fair chance of any job opening?

Which of the following actions is an effective way to handle a caller who has to be placed on hold?

the combination of the knowledge skills attitudes and behaviors a person shows while performing a job is called...

The purpose of a written message's conclusion is to...

If a caller has been on hold longer than _____ seconds, offer to take a message again.

Any two-way communication that has immediate feedback is considered...

which vegetable classification is an avocado?

which phase of onboarding includes role-playing?

which method of training is best suited to teach employees how to operate a cash register?

which type of vegetable is a mushroom?