Why is pure water considered a neutral substance?

Positive and negative ions balanced each other out

All of the following statements regarding the pH scale are true EXCEPT:

Values below 7 indicate more alkalinity

All of the following descriptions apply to an independent salon/spa EXCEPT:

Uses a set business plan provided by a parent company

Which of the following statements is true of visible light?

Waves hit an object and either absorbed or reflected

Details of a short-term goal might include all of the following examples EXCEPT:

Own your own salon/spa in 5 years

All of the following guidelines are ways to demonstrate your personalized approach EXCEPT:

Not checking on previous treatment information

Which of the following conditions is an example of chemical change?

Oxygen and hydrogen combining to form water

Which of the statements represents a specific goal?

I will get an entry-level position in a salon/spa after graduation

Passion as a work principle can be described as:

Showing that you love what you do

Which of the following descriptions identifies the meaning of clientele?

People who make habitual use of the services of another person

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ACE Exam practice Esthetician Pivot Point part 2 102e.05-103e.05

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1
Type of business ownership in which 2 or more persons share all costs of opening, operating and maintaining business is:
Corporation
Partnership
Franchise
Sole proprietorship
2
Which of the following concepts involves convincing new clients to return and become lifelong clients?
CRM
Client retention
Client factor
Client profile
3
Why is pure water considered a neutral substance?
Ions are all positively charged
Positive and negative alkali cancel each other out
Positive and negative ions balanced each other out
Anions and cautions are present
4
A goal you know you can complete because someone did it before is considered:
Timely
Measurable
Achievable
Specific
5
Net worth is calculated by subtracting liabilities from:
Student loans
Assets
Charge accounts
Loan balances
6
Acids tend to taste like:
Bitter
Salty
Sweet
Sour
7
All of the following statements regarding the pH scale are true EXCEPT:
Values below 7 indicate more alkalinity
7 indicates a neutral substance
Values below 7 indicate more acidity
Logarithmic scale that identifies the degree of acidity or alkalinity
8
All of the following descriptions apply to an independent salon/spa EXCEPT:
Owner(s) make all the decisions in terms of pricing and services
Uses a set business plan provided by a parent company
Represents the majority of salon/spas you will probably encounter
Owner(s) make all the decisions in terms of décor
9
Which of the following statements is true of visible light?
Waves hit an object and either absorbed or reflected
Is also called X-ray
Is the largest portion of the electromagnetic spectrum
Waves are used for radio broadcasts
10
Details of a short-term goal might include all of the following examples EXCEPT:
Get a job at XYZ spa
Create a social-media plan
Save $3,000 for education
Own your own salon/spa in 5 years
11
All matter is now living or was alive at one time, with carbon present, falls within the scientific division of:
Inorganic chemistry
Physics
Organic chemistry
Anatomy
12
The average amount spent on services and retail by a salon/spa client during one visit is known as a(n):
Full book
Target marketing
Client factor
Average ticket
13
All of the following guidelines are ways to demonstrate your personalized approach EXCEPT:
Give guest your undivided attention
Remain positive
Not checking on previous treatment information
Ensure client comfort
14
Before an interview begins, you might be asked to fill out a(n):
Resumé
Portfolio
Reference
Application
15
Matter with definite weight and volume but no definite shape is called:
Gas
Solid
Organic
Liquid
16
Selling additional services to clients beyond what they originally scheduled for a visit is called:
Prebooking
Client retention
Upselling
Promoting referrals
17
A goal you believe can be accomplished represents which of the following S.M.A.R.T. goals?
Timely
Specific
Realistic
Measurable
18
Which of the following conditions is an example of chemical change?
Water to ice
Water to steam
Oxygen and hydrogen combining to form water
Raindrops turning to snow
19
Functional ingredients used to remove oil and/or dirt, also known as a cleansing agent, are called:
Botanicals
Emollients
Humectants
Surfactants
20
Renting or leasing a workstation from a building owner would represent which of the following situations?
Sole proprietorship
Corporation
Partnership
Independent contractor
21
When a substance gains an electron and oxygen is released, the process is called:
Addition
Resuscitation
Reduction
Oxidation
22
All of the following factors contribute to UV exposure EXCEPTS?
Altitude
Body mass
Time of day
Latitude
23
What is created with amino acids join together in chains?
Chemicals
Proteins
Elements
Compounds
24
Workers’ Compensation Insurance is needed to protect the:
Employee
Salon/spa
Inventory
Advertisers
25
Mixtures of two or more kinds of molecules, having a tendency to separate when left standing, are known as:
Ointments
Solutions
Suspensions
Emulsions
26
The thermal breakdown of the skin caused by intense heat is called:
Pyrolysis
Vaporizing
Melting
Psoriasis
27
Which type of UV ray is longer-penetrating and causes collagen breakdown?
UVD
UVB
UVC
UVA
28
During a job interview it is very important to:
Tell the interviewer whatever you think he or show wants to hear
Stretch the truth if necessary
Tell a lot of stories
Stay calm and be yourself
29
Which of the following biochemical compounds form components that fill the intercellular spaces in the skin?
Peptide bonds
Carbohydrates
Amino acids
Lipids
30
Jane noticed in her appointment book, all appointments were completely scheduled for Thursday. In the industry, this is:
Upsell
Prebook
Full book
Target market
31
Shelly had a client who was very pleased with her services. Her client recommended Shelly to a friend. This is known as:
Referral
Prebook
Client factor
Upsell
32
Protons have which type of electrical change?
None
Negative
Positive
Neutral
33
Joan has a client with sensitive skin, which of the following masks would help calm and soothe her clients skin?
Cream mask
Paraffin mask
Gel mask
Clay/mud mask
34
When 2 hydrogen atoms combine with one oxygen atom, the result is a water molecule, which is a(n):
Atom
Compound
Element
Mixture
35
Relevant client attributes and characteristics combined with the financial value of a client are referred to as the:
Client factor
Target market
Client profile
Client referral
36
Which of the following terms refers to all money owed?
Assets
Net worth
Financial status
Liabilities
37
All of the following actions describe how to create a plan to achieve your goals EXCEPT:
Create a budget
Avoid alternate plans
Identify resources
Create a set of objective and tasks
38
Which of the statements represents a specific goal?
I will get a job
I will very easily get a job
I will most likely get a job somewhere close to where I might live
I will get an entry-level position in a salon/spa after graduation
39
Treating your client like an important, valued individual is known as:
Cooperation
Shared accountability
Staff synergy
Personalized approach
40
A substance that is able to dissolve another substance is called a(n):
Powder
Ointment
Solvent
Emulsion
41
On the pH scale, numbers less than 7 indicate a(n):
Chemical solution
Alkaline solution
Acidic solution
Neutral solution
42
The wavelengths that produce the longest waves of the visible spectrum are:
Yellow
Green
Red
Blue
43
A collection of your creative work and documents to show potential clients or employers is known as a(n):
Reference
Application
Portfolio
Resumé
44
Ingredients that help hold the product together, provide a base and contain a preservative system are called:
Functional
Preservatives
Performance
Hypoallergenic
45
What percentage of the total salon/spa expenses generally represents compensation for the owner and employees?
0.45
0.75
0.25
0.1
46
Tracking your progress is accomplished in which of the S.M.A.R.T. goals?
Timely
Achievable
Measurable
Specific
47
Client wants: improve skin tone, texture, cellular renewal, reduce bacteria, dead skin cell buildup. Which ingredient?
Essential oils
Botanical
Humectants
Acids/enzymes
48
What document introduces you to the salon/spa and offers a brief summary of why you would like to be employed by them?
Portfolio
Cover letter
Resumé
Reference
49
Mask with the primary purpose of absorbing excess oil, tightening, refining the pores and aiding in preventing clogging:
Clay/mud masks
Paraffin masks
Gel masks
Modeling masks
50
Passion as a work principle can be described as:
Showing that you love what you do
Getting along with co-workers
Showing up on time and ready to work
Not waiting to be told what to do
51
Which of the following descriptions identifies the meaning of clientele?
People who have never visited the salon/spa and are not likely to visit
People who live out of the area and visit the salon/spa only once in 5 year
People who do not prebook appointment following the first visit
People who make habitual use of the services of another person
52
Pareto’s principle is called the:
80/20 rule
60/40 rule
50/50 rule
90/10 rule
53
A client retention strategy in which clients reserve a future appointment before leaving, during their current visit is:
Upselling
Retention
Prebooking
Referral
54
Atoms that are not missing any electrons in their outer shell and are considered electrically neutral are called:
A molecule
Unstable
Stable
A neutron
55
Which type of insurance protects the salon/spa owner from financial loss due to an employee’s negligence?
Product liability
Premise
Unemployment
Malpractice
56
Which of the following elements could cause staff synergy to go awry?
High staff turnover
Respectful atmosphere
Mutual respect
Effective communication
57
The portion of the electromagnetic spectrum humans can see is known as:
Invisible light
Combination light
Visible light
White light
58
Which of the following statements describes what you should do if you are asked a question that seems discriminatory?
Remain defiantly silent
Give a false answer
Politely decline to answer
Answer the question truthfully
59
Depending on its design, which type of light can create blue or cool tones?
Invisible
Fluorescent
Incandescent
Sunlight
60
Gowns, towels, linens and furniture fabrics are examples of a salon/spa ambiance component known as:
Touchable
Treatments
Displays
Benefits
61
What happens when an alkali is placed in water?
Alkali decreases the concentration of hydrogen ions
Alkali increases the concentration of hydrogen ions
There are fewer “loose” OH- ions
They neutralize each other
62
A brief, written account of personal, educational and professional qualifications and experience is known as a:
Reference
Resumé
Cover letter
Portfolio
63
Of the items listed, which one is NOT considered a benefit?
Salary
Paid holiday
Paid vacation
Sick day
64
Which of the following time periods identifies the consideration for a short-term goal?
5 years
2 years
1 year
3 years
65
Mixtures of fats and oils converted to fatty acids by heat and then purified fall under which of the following?
Soaps
Powders
Suspensions
Ointments
66
Chris was looking for a pH-balanced product to use. pH balanced refers to a product that ranges from a pH of:
4.5-5.5
7.5-10.5
6.5-7.0
11.5-12.0
67
An efficient working space for each esthetician is:
120-150 square feet
Over 300 square feet
50-75 square feet
200-300 square feet
68
To be granted future loans, it is important yo pay loans on time and avoid:
Insurance
Compensation
Taxes
Default
69
On the pH scale, numbers greater than 7 indicate a(n):
Neutral solution
Alkaline solution
Acidic solution
Chemical solution
70
Pure substances are made of only one type of:
Mixture
Compound
Atom or molecule
Oxygen and hydrogen
71
Products that are produced using ingredients that have been grown without pesticides, herbicides, etc. are called:
Lab-created
Man-made
Natural
Organic
72
Liposomes, microsponges and hydrogels all fall under what delivery system?
Nanotechnology
Microencapsulation
Organic
Patch delivery
73
SPF testing is based on which type of UV rays?
UVC
UVB
UVD
UVA
74
Which of the following time periods identifies the consideration for a long-term goal?
1 year
6 months
5 years
3 months
75
All of the following statements about lighteners are true EXCEPT:
They work slowly and require consistent sun protection
They slowly block the production of melanin in the skin
They are used to lighten areas of hyperpigmentation
They increase inflammation
76
What color does blue litmus paper turn when placed in an acid?
White
Orange
Green
Red
77
All of the following statements are true about paraffin wax (warm wax) masks EXCEPT:
Act to draw oil and perspiration to the top layer of skin
Heated then applied
Made from clay, sand, zinc oxide or mud
Applied over a layer of gauze
78
The salon/spa exterior, décor, music/sounds, and air ventilation are all components of:
Synergy
Shared accountability
Ambiance
Personalized approach
79
Setting what type of S.M.A.R.T. goal will help you avoid procrastination?
Measurable
Timely
Achievable
Specific
80
A salon/spa owner wants to balance the tones of light inside. Which type of light would likely be incorporated?
Untraviolet
Incandescent
Fluorescent
Infrared
81
Which cosmetic ingredient helps to prevent moisture loss?
Enzyme
Preservative
Emollient
Surfactant
82
Which type of light can be broken into its individual wavelengths by a prism?
Ultraviolet
Infrared
Intense pulsed light
White
83
Which of the following is NOT a necessary element for ensuring staff synergy?
Open and clear communication
Lack of procedures
Learning culture
Clear, shared vision
84
Showing up on time and ready to work is the work principle:
Dependability
Efficiency
Initiative
Teamwork
85
An agreement on how things are to be done in the salon/spa so things happen in a uniform way is called:
Consistency
Treatment
Accountability
Prebooking
86
Which of the following business types is owned by the shareholders and formed under legal guidelines?
Sole proprietorship
Corporation
Franchise
Partnership
87
How are ingredients listed on a product label?
Lowest weight concentration listed first
Highest weigh concentration listed last
Ascending order by weight concentration
Descending order by weight concentration
88
pH stands for:
Perfect hair
Potential hydroxide
Product hydration
Potential hydrogen
89
Which delivery system required friction to release the performance ingredients?
Microcapsules
Hydrogels
Liposomes
Microsponges
90
Which of the following terms means the product is less likely to provoke an allergic reaction?
Antibacterial
Hypoallergenic
Fragrance
Allergenic
91
All of the following examples represent the team approach EXCEPT:
Sharing knowledge
Reaching out to other professionals
Having a common goals
Not managing downtime constructively
92
A pH of 5 is how many more times acidic than a pH of 6?
1000
1.5
100
10
93
When team members have each others backs, it is an example of a:
Competitive edge
Clear, shared vision
Learning culture
Positive, cooperative atmosphere
94
Which of the following phrases describes the ambiance component of comforts?
Slow, peaceful music
Soft, relaxing lighting
Using aromatherapy scents
Offering up-to-date magazines
95
Which of the following concepts creates a harmonious and predictable environment?
Music and sounds
Synergy
Ambiance
Personalized approach
96
A granular scrub used to assist in physically removing dead skin cells is an example of what type of exfoliant?
Enzyme
Toning
Chemical
Mechanical (physical)
97
The length of time that current is flowing is known as:
Frequency
Waveform
Timing
Pulse
98
Due to weight concentration, what ingredient is often listed first on a cosmetic product label?
Dimethicone
Methylparaben
Water
Cyclomethicone
99
Galvanic, faradic and pulsed DC fall under what type of current?
Sinusoidal
Direct
High frequency
Alternating
100
Process that gives access to people/resources within the industry that can provide opportunities for career/education:
Client referral
Marketing
Client factor
Networking

ACE Exam practice Esthetician Pivot Point part 2 102e.05-103e.05 Flashcards | StudBud