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CIS 2010 Spring 2025 Exam 1 Flashcards | StudBud
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CIS 2010 Spring 2025 Exam 1
CIS 2010 Spring 2025 Exam 1
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1
What differentiates an information system from information technology?
IT refers to hardware and software; IS includes people and procedures
IS is used for storage, while IT is for computation
IS requires a network, while IT does not
IT focuses on data, while IS focuses on people
2
Which BI technique would help an online retailer analyze which products are frequently bought together?
Market-basket analysis
Regression analysis
Text mining
Customer segmentation
3
What is a key feature of the Information Age?
The reliance on manual data processing
The shift to economies driven by information and computerization
The rapid growth of industrial production
The elimination of traditional business models
4
Which of the following demonstrates the use of big data for competitive advantage?
Storing unprocessed customer information
Ignoring data trends
Analyzing customer behavior to tailor marketing strategies
Sharing data with competitors
5
What is Kryder’s Law?
Storage density on magnetic disks is increasing at an exponential rate
The number of transistors doubles every 18 months
Network speeds will increase by 50% per year
The value of a network depends on its connected users
6
What is the primary reason businesses use data mining?
To generate automated customer service responses
To find hidden patterns and relationships in data
To eliminate the need for human decision-making
To store large amounts of structured data
7
According to Porter’s Five Forces model, which of the following is NOT one of the five forces?
Threat of substitutes
Marketing strategies of competitors
Bargaining power of suppliers
Rivalry among existing competitors
8
What is an example of the threat of substitutes?
Suppliers increasing their prices
A new company entering the market
Customers demanding higher quality
Streaming services replacing DVDs
9
What is a data silo?
A repository of data that is isolated and not easily accessible
A cloud storage system
A highly optimized data warehouse
A centralized data processing unit
10
What is the main advantage of using swimlane diagrams for process modeling?
They visually assign roles and clarify responsibilities within a process
They eliminate bottlenecks in workflows
They standardize decision-making
They focus only on financial workflows
11
What is the purpose of using an information system in decision-making processes?
To reduce process costs
To create dynamic workflows
To provide accurate data and analytics for better decisions
To eliminate human involvement
12
What is the role of a BI application in a BI system?
It limits data accessibility for security purposes
It processes data using reporting and data mining applications
It replaces operational databases
It functions as the only data repository
13
What is the main purpose of MIS in business?
To generate profits
To support decision-making and strategy implementation
To replace employees
To control all computer hardware
14
Which of the following is a supervised data mining technique?
Cluster analysis
Sentiment analysis
Association rule mining
Regression analysis
15
Which of the following is NOT a benefit of aligning business processes with competitive strategy?
Greater profitability
Increased efficiency
Improved customer satisfaction
Elimination of all competitors
16
What is an example of using information systems to improve customer-facing processes?
Implementing a chatbot for 24/7 customer support
Streamlining internal approval workflows
Automating employee payroll systems
Reducing employee training sessions
17
How can IS enhance the effectiveness of dynamic processes?
By creating fixed decision-making frameworks
By providing tools for real-time data analysis and decision-making
By reducing flexibility in workflows
By eliminating customer feedback
18
What is the impact of improving process efficiency?
Decreased decision accuracy
Reduced customer satisfaction
Increased operational costs
Lower resource consumption for the same output
19
What does "job security" mean in the context of MIS?
Having a permanent position in a company
Relying on seniority in an organization
Developing marketable skills and the courage to use them
Receiving benefits from government programs
20
What is an example of a support activity in the value chain?
Manufacturing goods
Delivering products to customers
Managing human resources
Selling products