ABT EXAM

Question 1

Is the process of deciding in advance what it is to be done, who is to do it how it is to be done, when it is to be done

Accepted Answer

Planning

Question 2

Does not stay overnight and returns the same day

Accepted Answer

Excursionist

Question 3

Limited functionality and accessibility due to manual processes.

Accepted Answer

Early Era

Question 4

Composed of businesses & organizations that meet the needs of tourists. Includes amenities availed by guest

Accepted Answer

Services

Question 5

In search of sustainable experiences & takes into consideration the impact of their actions & the services they acquire

Accepted Answer

Eco-friendly

Question 6

Any person visiting a country other than that of earning money is an example of a

Accepted Answer

Visitor

Question 7

A category of application programs that help users produce things such as documents, databases, graphs, spreadsheets

Accepted Answer

Productivity Softwares

Question 8

Is a catch all term for any service that provides somewhere for people to sleep or stay overnight.

Accepted Answer

Lodging

Question 9

This industry include things like conference and conference rooms in hotels.

Accepted Answer

Meeting and Event Industry

Question 10

Planning, Organizing & Implementing, Directing Employees, Monitoring Goals, are examples of what a _ do

Accepted Answer

Manager

Question 11

Enterprise Resource Planning (ERP) systems integrated various business fuctions (finance, HR, inventory)

Accepted Answer

Client Server Era

Question 12

Software as a Service (SaaS) and Platform as a Service (PaaS) models made sophisticated tools affordable & scalable

Accepted Answer

Cloud Computing Era

Question 13

Are application or program designed to pass information from one system to another

Accepted Answer

Communication Softwares

Question 14

Are a type of customer for whom the hotel is an experience in itself Looks for the comforts offered by the establishment

Accepted Answer

Tourists

Question 15

A social unit of people that is structured and managed to meet a need or to pusue collective goals.

Accepted Answer

Organization

Question 16

Human, Material, Financial, and Intangible are examples of

Accepted Answer

Company Resources

Question 17

This software help businesses to track and manage interactions with customers

Accepted Answer

Customer Relationship Software

Question 18

Is a process of dividing work into duties, grouping these duties in the form of positions, & grouping these positions

Accepted Answer

Organizing

Question 19

High cost and complexity restricted access to these tools

Accepted Answer

Mainframe Era

Question 20

Businesses relied heavily on paper based records for tasks like accounting, inventory management, customer communication

Accepted Answer

Early Era

Question 21

Refers to any company or business essential to the preparation & distribution of food products outside of the home.

Accepted Answer

Food Service Industry

Question 22

Describes where u want to be in the future. But, it does not explain how you plan to get there

Accepted Answer

Goal

Question 23

This customer looks for exclusive, unique experiences, an excellent, limited service with privileges.

Accepted Answer

Luxury

Question 24

Includes anything that people visit for enjoyment, from theaters to swimming pools to sport facilities.

Accepted Answer

Recreation Industry

Question 25

Determining what needs to be done in a situation and getting people to do it

Accepted Answer

Leading

Question 26

It involves organizations that make the place known to potential guests.

Accepted Answer

Promotion

Question 27

Specialized software develop for payroll, accounting, and inventory management.

Accepted Answer

Mainframe Era

Question 28

_ computers emerged offering centralized data storage & processing capabilities.

Accepted Answer

Mainframe Era

Question 29

_ architecture enabled better networking and collaboration within companies.

Accepted Answer

Client Server Era

Question 30

Explosion of general purpose business software like Microsoft Office (word processing, spreadsheets, presentations)

Accepted Answer

Personal Computer Revolution

Question 31

Is the process of coordinating people and other resources to achieve the goals of the organization.

Accepted Answer

Management

Question 32

Have very specific needs and are looking for a more specialized or adapted type of hotel. Includes elderly or disability

Accepted Answer

Special

Question 33

Are built around helping people travel. This can include transportation such as hospitality on airlines, and tourism

Accepted Answer

Travel and Tourism Industry

Question 34

20% of global travellers do so for work and consequently

Accepted Answer

Business

Question 35

Stays at least one night in the destination before returning home.

Accepted Answer

Tourist

Question 36

Transformed the landscape, offering software and data storage as a service, accessible from anywhere.

Accepted Answer

Cloud Computing Era

Question 37

Rise of web based applications for email marketing, crm, and e-commerce.

Accepted Answer

Client Server Era

Question 38

Basic tools included calculators, typewriters, and rotary phones.

Accepted Answer

Early Era

Question 39

Refers to an occupation in which people regularly engage in activities related to purchase, production, sale of goods

Accepted Answer

Business

Question 40

Specialized software catered to specific industry needs ( finance, manufacturing, hospitality)

Accepted Answer

Personal Computer Revolution

Question 41

Is a type of business management software that integrates and automates many core business processes

Accepted Answer

Enterprise Resource Planning Softwares

Question 42

_ became affordable and accessible, bringing computing power to individual desks.

Accepted Answer

Personal Computer Revolution

Question 43

If something is useful to people, then it can be called a

Accepted Answer

Resource

Question 44

A place of interest that tourists visit for its inherent or an exhibited natural cultural value, historical significance

Accepted Answer

Attraction

Question 45

Is a process whereby managers determine the practical standards of the activities to be performed in an organization.

Accepted Answer

Controlling

Question 46

This sector includes all forms of transportation that can be availed by guests & the networks of pathways, roads, etc

Accepted Answer

Access

Question 47

Available to guide the guest so that the tourist can not be strangers in an area that they are going to explore

Accepted Answer

Information

Question 48

Resell products they previously bought from suppliers.

Accepted Answer

Merchandising Companies

Question 49

Refers to a large scal production of goods that converts raw materials, parts, components into finished merchandise

Accepted Answer

Manufacturing

Question 50

Leisure, tours, and the most active experience are fundamental for self proclaimed _

Accepted Answer

Travellers

Question 51

Automates repetitive marketing tasks, streamlining your work and allowing you to focus strategic initiatives.

Accepted Answer

Marketing Automation Softwares

Question 52

This software helps businesses collect, analyze, & interpret data to gain insights into their operations and customers

Accepted Answer

Data Analytic Softwares

Question 53

One of the classics in the hotel sector & this type of customer has essentially had the same priorities for years.

Accepted Answer

Families

Question 54

Rise of mobile apps for business tasks, increasing flexibility and productivity.

Accepted Answer

Cloud Computing Era

Question 55

Any physical item on earth that be useful to people.

Accepted Answer

Natural Resources

ABT EXAM

Questions 55

ABT EXAM

Questions 55