Intro to Business Ch 15

An unbranded product sold at a reduced price is called a

What is the correct 1st step in the purchase decision-making process?

The _______ can provide helpful information about businesses to consumers

________ has become a very valuable resource for consumers.

This product testing organization publishes a monthly magazine called Consumer Reports

A legal action by one party on behalf of a group of people who all have the same grievance

Consumers pay product testing organizations like Underwriters Laboratories to test products.

Products displayed near cash registers are there to prompt...

In the U.S, ________ is the main source of fraudulent offers to consumers.

Which of the following is NOT a government agency that supplies consumer information?

The right to service means...

Product labels can tell consumers

A promise by a manufacturer or dealer that a product is of a certain quality is called

A no-frills outlet retailer that often emphasizes the sale of large quantities at a good price

Advertisements are...

This product testing organization publishes a monthly magazine called Consumer Reports

What occurs when consumers are given false information in an effort to make a sale

When you have a complaint, the 1st step you should take is...

Store brand products.....

This federal agency has the power to set safety standards and ban or recall hazardous products