ProStart Level 1 - Unit 1 Chapter 3 - Career Expectations - Capstone

All employees have a stake in the success of a company, regardless of their position or tenure.

Empathetic individuals put others at ease with non-judgemental acceptance.

Javier gets along with everyone. He puts others at ease with nonjudgmental acceptance because he is

Primary tool that managers use to help employees understand what they are doing correctly and incorrectly in their jobs

Which of the following is not an acceptable way to resign from a job?

Maria exhibits the principles of honesty, integrity, and respect for others. She would be considered

What is a general attitude toward a person, group, or organization on the basis of judgments unrelated to abilities?

___________________ refers to the great variety of people in today’s world and their backgrounds, experiences, opinions,

Which type of shirt is the best choice for a server to wear at work?

A set of moral values that a society holds is called

A restaurant that hires employees with different backgrounds and experiences is showing

Strong managers provide continuous feedback and make sure to include what kind of feedback as well?

The attitude you present at work does not reflect the respect you give yourself.

The way you present your appearance at work is your

Em sees Bob struggling to balance a tray. Em pulls Bob aside and shows a better way to hold the tray. This is a form of

___________________ is a tendency toward a particular perspective or idea based on prejudice.

The manager of a restaurant telling a server to please go change his unacceptable, open-toed shoes is an example of

What states the purpose of the organization to employees and customers?

In a restaurant or foodservice operation, just one person can make an operation run well.

ABC Company employs a variety of people, representing different backgrounds, experiences, ages, etc. This represents

The statement “men typically score better on mathematics tests than women” is an example of a

If a manager identifies with the feelings of an employee, that manager is showing

The statement “people who eat more do not care about the environment” is an example of a

“To ensure that each guest receives professional, friendly service” is an example of

Helpful information that is given to someone to say what is working or needs to be improved about a particular action

In the business world, what codes set the professional tone and behaviors for employees in an operation?

“Men are stronger than women” is an example of a

What is the best type of shoe that chefs and cooks should wear in the kitchen?

When resigning from a job, you should give your employer how much notice before leaving?

Bias is a tendency toward a particular perspective or idea based on

Brenda was given a review by her superior who described her as having strong skills, positive behavior, etc. She is a

What uses each team member’s strengths, so that the group has more success working together than working alone?

When a manager tells the chef that his plating of food has been very professional tonight, it is an example of

The statement “British offices are usually quiet and formal” is an example of a

A tendency toward a particular perspective or idea based on prejudice is known as

Traditionally, chefs and cooks wear shoes with what kind of sole?

A group of people who practice the same religion is an example of

Guiding principles that effective leaders use in setting the professional tone and behavior in their operations are

Generalizations that an individual makes about particular groups, assuming all members of that group are the same, are

Great variety of people and their background experiences, opinions, religions, ages, talents, and abilities is known as

What type of jacket should chefs and cooks wear in the kitchen?

Using each member’s strengths, so that the group has more success working together than working alone, is called

What is a toque?

Which is the best choice of trousers for a chef or cook to wear in the kitchen?

What can you do if you realize that you have an obstacle to completing a task?

The combination of the knowledge, skills, attitudes, and behaviors a person shows while performing a job is called

____  is the combination of trained skills, polite and positive behaviors, and good judgment a person uses at work.

The most valued employees are able to work well with others while taking responsibility for their individual results.

The act of identifying with the feelings, thoughts, or attitudes of another person is called

What would be the best choice of clothing for a hostess to wear at work?

Common beliefs/behaviors that produce tendencies in groups of ppl to do certain things based on those beliefs/behaviors