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Entrepreneurship Final Exam Review
Entrepreneurship Final Exam Review
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1
Which of the following would NOT be considered a good characteristic of a good team member?
cooperative
confrontational
creative
committed
2
This type of pricing technique starts out with a low intro. price with the goal of building a strong customer base.
bundling
prestige pricing
penetration pricing
price skimming
3
One major advantage of being an entrepreneur is that
entrepreneurs do not need to work with anyone else
entrepreneurs are guaranteed to make large sums of money
entrepreneurs can choose a business that interests them
all of the above are advantages of being an entrepreneur
4
A business plan makes you think about all aspects of your business.
True
False
5
Employees, customers, and creditors are all stakeholders in an entrepreneur’s business.
False
True
6
Your business plan needs to convince readers that you have come up with a practical business idea.
False
True
7
A major disadvantage of primary data is __________.
it is expensive
it is time consuming
provides the most useful information
both expensive and time consuming
8
Which of the following is an example of a service business?
Peabody Coal Company
Marti’s Dress Boutique
Enterprise Rent-a-Car
Best Buy
9
Thoughts or concepts that come from creative thinking are called
ideas
opportunities
advantages
insights
10
“I will learn more about starting my own business” is a good example of a SMART goal.
false
true
11
The __________ section of your bus. plan should describe your products and services and explain how they are different
marketing
operations
introduction
financial management
12
It is the large businesses in the economy that create the most jobs.
False
True
13
Individuals and businesses decide what, how, and for whom goods and services are produced in a
traditional economy
market economy
command economy
complex economy
14
Which of the following would be considered a capital resource?
executives who decide how to operate a business
the oil used to run machinery
employees who work on an assembly line
a truck used to make deliveries
15
___________ buying decisions are based on the logical reasoning of customers.
rational
emotional
needs satisfying
problem resolution
16
A financial statement based on projected revenues and expenses is called a(n) __________ financial statement.
cash flow
income
balance sheet
pro forma
17
__________ businesses generate fresh produce and other farm products.
extracting
mining
agricultural
retail
18
The second step in market research is
determine the data needed
take action
analyze the data
collect the data
19
Your business plan should never list any risks or potential problems your new business could face
False
True
20
Problem resolution requires the customer to adopt the salesperson's point of view.
False
True
21
A _________ is a refund offered to people who buy a product.
coupon
rebate
22
The U.S. __________ is an independent agency of the federal government that was created to help Americans start, build,
SCORE
SBA
SBDC
Trade Association
23
Economists make no distinction between a want and a need.
False
True
24
If a store sells snow shovels for half-price in the middle of the summer, the store is offering customers a
cash discount
quantity discount
seasonal discount
trade discount
25
Within the main body of the business plan, which section contains info about the ownership structure of the business
introduction
marketing
financial management
operations
26
Under the Cost per Mil method of online advertising the charge is based on exposure of message.
True
False
27
In a CRM, any type of interaction a customer has with a company is called a
marketing interaction
B2C interface
business contact
touch point
28
A direct channel moves the product directly from the _____ to the consumer.
agent
manufacturer
retailer
wholesaler
29
___ focuses on understanding customers as individuals instead of as part of a group.
data mining
data warehouse
Customer Relationship Marketing
market research
30
Almost all entrepreneurs are middle-aged people with prior business experience.
false
true
31
People go into business for themselves because
they want to work at home but still earn an income
they want to set their own schedules
all of the above
they hope to pursue a personal dream
32
All of the following are examples of primary data EXCEPT
focus group
observation
survey
publications issued by the government
33
Data that describe a group of people in terms of age, marital status, family size, income are _
use-based
demographic
geographic
psychographic
34
Which question should an entrepreneur answer in order to identify the target market?
What needs or wants will my product satisfy?
How much money do my customers have?
jAll of the above
How old are my customers?
35
A ________ release is a written statement meant to inform the media of an event or product.
promotion
press
advertisement
publicity
36
An in-depth interview with several target customers who provide ideas on products and services
customer loyalty card
survey
observation
focus group
37
A business that makes most of its money selling the same or similar products to the same market
supplier
competition
direct competition
indirect competition
38
Which of the following is NOT an example of a sales promotion?
a coupon
contest
a radio advertisement
free sample
39
Salespeople must present a positive image to the customer because they represent the company.
True
False
40
Which type of goals will be more helpful in determining how to target your marketing?
all goals are equally important
medium-term goals
short-term goals
long-term goals
41
How does competition benefit consumers?
it forces a business to improve products
it provides an incentive for businesses to keep prices as low as possible
all of the above
it encourages businesses to provide good customer service
42
Physical distribution includes not only transportation but _______of products within a channel
packaging
handling
storage
all of the above
43
Using the telephone to promote your product is called phishing.
True
False
44
Surveys should be no longer than _____ if they are mailed to respondents.
twenty questions
ten questions
one page
five pages
45
According to the SBA, one third of all new businesses survive for at least ten years
True
False
46
Who would be the target market for a coffee shop that is located in a business area of a city?
senior citizens
families
stay-at-home moms
young professionals
47
A description of the characteristics of the person that is likely to buy your products?
customer profile
customer segment
market segment
target market
48
Data that help you determine where your potential customers live?
geographic
psychographic
demographic
use-based
49
More than half of all new businesses do not survive beyond four years.
True
False
50
Which of the following is compared in a competitive analysis
strengths & weaknesses
price
location & facility
all of the above
51
Businesses use many strategies to maintain customer loyalty, including
offering store-specific credit cards
all of the above
providing superior service
sending birthday cards to customers
52
You should never have a third-party read your business plan before you show it to potential investors.
True
False
53
An example of a non financial goal is how much money your business will make.
true
false
54
To successfully use the marketing concept, a business must do which of the following?
develop & market products or services that customers consider better
identify what will satisfy the customers' needs and wants
operate profitably
operate profitably
55
_________ are the physical characteristics or capabilities of the product or service.
benefits
features
56
The FINAL step of the problem-solving model is to
gather information
select the best option
take action
evaluate the action
57
In a brainstorming session, it is NOT a good idea to
immediately reject ideas as “foolish” or “crazy”
think of as many potential solutions as possible
use the problem-solving model
write down all the solutions that are suggested
58
Entrepreneurship thrives in a command economy.
True
False
59
The more often you use the problem solving model the better skilled you will be at decision making
false
true
60
Data on all of the following can be found in secondary data resources EXCEPT
the population of towns and neighborhoods
the average household income in your town
employment statistics for specific regions of the country
number of people who purchase soda at the local pizza parlor
61
Which of the following is an example of a need?
concert
new MP3 player
dinner at the best restaurant in town
warm coat in winter
62
Identifying and examining the characteristics of a competing firm is called a
customer profile
competitive analysis
business profile
business analysis
63
The last step in market research is to
collect the data
analyze the data
evaluate the results
take action
64
A(n) __________ is a short restatement of your business plan.
executive summary
cover letter
statement of purpose
appendix
65
The FIRST step of primary market research is to
analyze the data
determine the data needed
define the question
collect the data
66
Lenders want to know where your bus. will be located bc the location of a bus. is often a critical to its success
False
True
67
Earning a college degree would belong in which stage of Maslow’s hierarchy of needs?
physiological
social
security
self-actualization
68
In which of the following distribution options does the manufactur NOT get involved in selling?
Manufacturer to consumer
manufacturer to retailer to consumer
Manufacturer is involved in selling in all options
manufacturer to agent to wholesaler to retailer to consumer
69
_____ are data that describe a group of people in terms of their tastes, opinions & lifestyles.
geographic
use-based
demographic
psychographics
70
Groups of customers within a large market who share common characteristics are called _______.
target markets
customers
market segments
customer profiles
71
The best advertising method to use to reach a lot of people quickly is
billboards
newspaper advertising
television advertising
online advertising
72
A(n) __________ strategy, or exit strategy, is the way an entrepreneur intends to extract their money from a business
harvest
management
business
marketing
73
Lenders and investors require a business plan before they will consider financing a business.
True
False
74
Mixed economies often result when countries shift away from command economies toward market economies.
False
True
75
A(n) ___ is a list of questions you would like to ask your customers to find out information.
survey
observation
focus group
customer loyalty card
76
The act of establishing a favorable relationship with customers & the general public is called
publicity
advertising
self-promotion
public relations
77
Ideas are different from opportunities.
false
True
78
Newspaper advertising
targets a wide geographic area
is rarely used by small businesses
reaches large # people who may not be interested in product
is relatively expensive
79
A type of online ad that changes the background of the page being viewed is called a
pop-up ad
wallpaper-ad
banner ad
floating ad
80
Some customers will know exactly what they want, and the fulfillment of their needs is
personal gratification
a cost-benefit analysis
need satisfying
problem resolution
81
Not all products have features.
True
False
82
The four interdependent functions of business are production, marketing, management, and finance.
True
False
83
Opportunity cost is the price an entrepreneur pays to have the opportunity to go into business
False
True
84
Data ____ is used to find hidden patterns and relationships in stored customer data.
mining
warehouse
survey
research
85
A wholesaling business sells products directly to consumers.
False
True
86
There are more small businesses in the United States than large businesses,
False
True
87
Trade associations exist to provide info, education, and networking opportunities to individuals in their industry
False
True
88
People who own, operate, and take the risk of a business venture are called
employees
executives
managers
entrepreneurs
89
The most common type of primary market research is
a focus group
direct observation
a survey
magazine and newspaper articles
90
A(n) __________ is a written document that describes all the steps necessary for opening and operating a successful bus.
executive summary
statement of purpose
business plan
cover letter
91
A television adv which lasts a half hour or more & goes into greater depth about the product.
Celebrity Endorsement
Infomercial
Spot Commercial
Appeal
92
Most people who own their own businesses do so for more than just monetary gain.
true
false
93
Lower-level needs are not usually met through personal selling.
False
True
94
1
True
False
95
A business’s percentage of the total sales generated by all companies in the same market is called
investment share
saturation
return on investment
market share
96
Pricing that is determined by how much customers are willing to pay for a product or service is called
demand-based pricing
time-based pricing
markup pricing
supply-side pricing
97
This part of the MM involves locations & methods used to make products available to customers
distribution
shipping
selling
promotion
98
Which of the following is an example of psychographic data?
city dweller, loves country music, eats pizza twice a week
Hispanic woman, bachelor's degree, librarian
single man, age 25, income of $50,000 per year
all of the above
99
Ethical behavior, considers both the actions and the result of those actions.
True
False
100
The __________ is made up of thousands of retired executives who volunteer their time to provide entrepreneurs with real
trade associations
SCORE
SBDC
SBA