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12BUS U4T2 3 Flashcards | StudBud
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12BUS U4T2 3
12BUS U4T2 3
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Questions
10
Answers
1
In Kotter's 8-step model,
'Create a sense of urgency'
is step number ____
1
4
3
2
2
Which of the following does Kotter's model NOT emphasise?
Accepting the change
Preparing for the change
Understanding what is driving the change
Creating a team to lead the change
3
In Kotter's 8-step model,
'Make it stick'
is step number ____
5
7
6
8
4
Which of the following is NOT one of the 3 key areas of Kotter's 8-step model?
Implement the change
Build on the change
Engage and enable the organisation
Create the climate for change
5
In Kotter's 8-step model,
'Create a vision for change'
is step number ____
3
2
5
1
6
In Kotter's 8-step model,
'Create quick wins'
is step number ____
4
5
6
7
7
'Involving as many people as possible'
is a strategy that can be used in which step of Kotter's process?
5 - Empower action
8 - Make it stick
2 - Form a powerful coalition
4 - Communicate the vision
8
'Providing evidence that change is necessary'
is a strategy that can be used in which step of Kotter's process?
1 - Create a sense of urgency
4 - Communicate the vision
2 - Form a powerful coalition
9
Kotter's theory focuses on the change itself
True
False
10
According to Kotter, a business must first _________ to achieve success in a change
create a vision
identify obstacles
identify driving forces
understand the internal environment
