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Hospitality Practicum Final Exam Review Flashcards | StudBud
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Hospitality Practicum Final Exam Review
Hospitality Practicum Final Exam Review
50 terms
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Let's see how much you have learned during your four years in the Hospitality & Tourism program!!!
Flashcards
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Questions
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Answers
1
Which of the following is INCORRECT about people who enjoy natural destinations?
They enjoy activities in a natural setting
They appreciate the natural features of the world
They would like to see wildlife in its natural habitat
They pursue an urban way of life
2
Jonny is invited to an formal event. Which of the following types of clothing should he wear?
T-shirt
Shorts
Jeans
Suit
3
Who is someone you would NOT ask for a letter of recommendation or reference?
Mom/Dad
Supervisor
Coach
Teacher
4
Which of the following defines a resume?
A document that lists your education, experience, and skills
A google slide of all of your accomplishments
When an applicant and employer discuss possible employment
A graph showing how smart you are
5
Which of the following is considered the action of leading a group of people?
Leadership
Teamwork
Facilitating
Following
6
Which of the following is NOT one of the purposes of a business tourist?
Attending a professional meeting
Experiencing a different culture
Participating in a business conference
Providing services to a customer in a different location
7
When making decisions, a person should try to avoid which of the following?
Listening to impulses
Making diagrams
Identifying relevance
Getting help from a colleague
8
What is an employment gap?
An irrelevant or insignificant job listed on a résumé
An extended period of unemployment
A shift in types of employment held
A discrepancy between the truth and a résumé
9
Procrastination is a decision making strategy in which a person does which of the following?
Let someone else make the decision
Delay making a decision
Pick the option with the lowest level of risk
Consider every possible option
10
Applications should be filled out in pencil so mistakes can be erased and corrected.
False
True
11
Which of the following is the definition of an allergy?
A normal response to food triggered by the immune system
A person with food allergy can eat large amounts of the food
An allergy is an abnormal response to certain foods
A person with food allergy can eat small amounts of the food
12
Which of the following attracts people who enjoy watching sports or attending art events?
Natural destinations
Event destinations
Cultural and historical destinations
Entertainment destinations
13
Which of the following types of restaurants require customers to select food at a counter?
Casual service restaurant
Fine-dining restaurant
Cafeteria restaurant
Buffet restaurant
14
In which of the following is it acceptable to NOT silence the ring on your cell phone?
While grocery shopping
During a wedding ceremony
In a movie theater
During a church service
15
Which of the following is NOT a method of understanding guests’ wants and needs?
Observing guests’ reactions to the services provided
Discussing standards of service with managers and employees
Conducting a guest survey
Asking employees about guests’ feedback
16
What is the minimum amount of time that you should notify your employer that you are leaving?
Two weeks
One day
No notice is necessary
One hour
17
What is a substitution for someone who cannot eat mayo on their sandwich/burger?
Avocado
Miracle Whip
Eggs
Light mayo
18
Which of the following best describes a career fair?
Event where candidates compete in games to win jobs
Event in which businesses gather to trade practices
Event in which counselors and advisors offer career advice
Event where employers and potential employees meet/network
19
How often should an adult who is in school or working check their email?
Never
Once a month
Daily
Weekly
20
Which of the following is NOT a benefit of a multicultural workplace?
Increased productivity
Less customer service
Greater qualified and skilled workers
Ability to capitalize on new markets
21
When should you wash your hands while cooking?
Anytime you touch your face
At the end of your shift
After cutting carrots
When you take your gloves off
22
Which of the following is an example of an event destination?
Six Flags
The World Cup
Walt Disney World
Tahiti
23
Which of the following is NOT one of the reasons for choosing a vegetarian or vegan diet?
Health concerns
Religious beliefs
Animal welfare factors
To decrease the amounts of vitamins in your system
24
Which of the following is not a type of grill?
Wood
Electric
Gas
Microwave
25
Which of the following is appropriate when going to an interview?
Wearing a causal outfit
Wearing big jewelry
Wearing a lot of cologne
Wearing clean and pressed clothing
26
Which of the following is an inappropriate topic in a business conversation?
New restaurants in town
Hobbies
Weather
Politics
27
Which of the following is NOT a symptom of food intolerance?
Diarrhea
Stomach cramping
Trouble breathing
Nausea
28
Which of the following are precautions to take when initially working with other cultures?
Play up American humor
Be polite and always offer formal greetings
Always discuss politics
Embrace physical contact
29
Which of the following is NOT an example of gentlemanly courtesy in a restaurant setting?
Holding the door for the lady
Deciding what the lady will eat
Pulling out the chair for the lady
Taking the lady’s coat
30
Who works at a formal restaurant and parks a guest’s car is called which of the following?
Vehicle holder
Car parker
Valet
Parkman
31
Which of the following is NOT a quality of collaboration?
Honesty
Openness
Respect
Inconsistency
32
Which of the following is NOT a safety tip to remember when working with food equipment?
Know where fire extinguishers are located
Never try to operate equipment until you have been trained
Keep hands away from rotating beaters and dough hooks
Ties, loose clothes, and long hair down is acceptable
33
Which of the following is NOT a job position in the lodging industry?
Housekeeper
Concierge
Front desk receptionist
Railroad conductor
34
Which of the following types of full-service hotels include hotels rated with five stars?
Upscale full-service hotel
Midscale full-service hotel
Luxury full-service hotel
Deluxe full-service hotel
35
Which of the following is a diversity issue found in the workplace?
Shoe size
Eye color
Hair color
Disability
36
Which type of lodging are planned travel destinations with a special facility or environment?
Campsites
Guesthouses
Resorts
Motels
37
Which of the following is NOT a top 8 most common food allergy?
Ribs
Dairy
Tree Nuts
What
38
Which of the following is NOT true of using teamwork in a restaurant?
Team roles are clearly laid out
Discourages support between staff members
Allows staff to cover each other’s shifts
Creates a more efficient environment
39
What might a professional take to a job interview?
Resume
Pictures
A collection of documents that represent a person's work
Letter
40
Which of the following should NOT be on your résumé?
Personal interests
Birth date
Address
Extracurricular activities
41
Who will get directions and/or make reservations and recommendations for guests?
Bellman
Reservationist
Concierge
Front desk agent
42
Generally speaking, it is wise to apply for which job opportunities?
Only jobs you feel confident you will be offered
Any job where you know someone at the business
Any job you feel you qualify for and would enjoy
All job opportunities regardless of details
43
Moral principles which govern a person’s or group’s behaviors describes which of the following?
Thoughts
Ethics
Skills
Expectations
44
Which types of travelers travel for shopping, watching a concert or going to a football game?
Environmental travelers
Cultural travelers
Recreational travelers
Entertainment travelers
45
Which of the following is a challenge in a multicultural workplace?
Absence of legal issues
Increased levels of creativity
Constant respect for individual differences
Communicating among and between cultures
46
Which type of institution of higher learning could you attend to get certified in Cosmetology?
Community college
College
University
Technical school
47
Which is NOT true about clothing guidelines when working with food service equipment?
Wear long-sleeved clothing when frying foods in a deep fryer
Wear closed-toed and slip-proof shoes
Do not wear ties
Do not tuck in apron strings so you can easily untie them
48
Which of the following is giving up an idea of your own to consider or use ideas of others?
Collaboration
Conglomeration
Compromise
Cooperation
49
Which of the following IS one of the top 8 most common food allergies?
Cheeseburger
Peanuts
Cereal
Pizza
50
A golf club is considered to be which of the following types of travel destinations?
Natural destinations
Event destinations
Cultural and historical destinations
Entertainment destinations
