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Door supervisor 1 Flashcards | StudBud
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Door supervisor 1
Door supervisor 1
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Answers
1
Good communication with customers throughout the queuing process will
most
likely:
Increase the likelihood of conflict
Decrease the likelihood of conflict
Increase customer numbers
Decrease customer numbers
2
When searching the venue you notice a suspicious looking package has been left by the fire exit door. Your
next
step is?
Take a photo and send it to the head door supervisor
Inform your supervisor
Call the emergency services
Remove it yourself
3
The wagering of money or something of value on an event with an uncertain outcome, with the primary intent of winning is
Solicitation
Gaming
Intoxication
Gambling
4
Licence holders and door supervisors as their representatives, are responsible for ensuring that the:
Premises does not fall outside of the profit forecast
Premises complies with legislation
Venue misinterprets legislation
Premises does not breach the 15% over capacity legislation
5
The most appropriate way to respond to someones refusal to be searched is to:
Explain they must be searched and then deny entry
Explain that you are just doing your job and they should allow the search
Explain reason for search, that it's condition of entry and then deny entry
Deny entry as they are clearly trouble makers
6
Covert exchanges of cash and lots of people meeting with an individual are
most
likely indicators of?
Possible drug dealing
A wealthy and popular customer
A customer with a wide friend base
A celebrity attending the venue
7
If you eject a person who appears to be vulnerable, which factor might you need to consider?
The age of the person ejected
The reputation of the venue involved
How many taxis are available at that time
The address of the person ejected
8
Which of the following is a licensing objective?
Protection of crime and disorder
Prevention of on-street drinking
Protection of children from harm
Prevention of discrimination
9
Under which piece of legislation is a police officer
most
likely to enter licensed premises?
The public Order Act 1986
The licensing Act 2003
The Terrorism Act 200
The Domestic Violence, Crime and Victims Act 2004
10
A duty of a door supervisor is to:
Assist management to exceed the venue's capacity to help cover staff wages
Provide customers on licenced premises with unrestricted access
Ensure customers have an enjoyable experience and follow house rules
Offer passers-by free admission
11
What type of evidence can a door supervisor give if they have personally observed an incident?
Hearsay
Circumstantial
Forensic
Direct
12
When recording a seized item as part of a search, the door supervisor
must
include:
A photograph of the item
The name of the duty manager
The measurements and weight of the item
A description of the item and where it was found
13
Who commits an offence when knowingly serving alcohol to an under aged person?
Both the licensee and bar staff
Just the licensee and young person
The bar serving staff only
The young person only
14
Which of the following is
not
a reliable method of preserving evidence?
A single use sharps holder
A search wand
A drugs safe
An evidence bag
15
The
main
reason for searching premises prior to opening is to:
Check that the fire exits are locked
Check that staff are smart and presentable
Ensure there is no one left on the premises
Ensure there is nothing present that could harm customers
16
Who must be named on the operating schedule of a premises licence?
The designated premises supervisor
The company providing door supervisor
The company providing door supervisors and all staff working at the premise
The designated premises supervisor and company providing door supervisors
17
When is a door supervisor most likely to eject a person from licensed premises?
When they are constantly using a mobile phone
When they are dancing in a large group
When they are displaying threatening behaviour
When they are eating on the premises
18
If you have to handle seized drugs, what type of personal protective equipment (PPE) should you use?
Safety gloves
Safety blanket
Safety Goggles
Safety Mask
19
The policy that states the door supervisor's right to search is the:
Admissions policy
Equality and diversity policy
Licensing policy
Health and safety policy
20
Which of the following would
not
be permitted in a pub/club?
Raffles
Bingo
High stakes poker games
Equal chance games
21
What is the benefit of using body-worn cameras (BWC)
They can be used by management for marketing
They help to deter anti-social behaviour
They help to record all customers faces
They identify those who have been banned
22
The
main
reason for a door supervisor to control access queues is to:
Identify regular customers
Prevent access by undesirable persons
Make queuing customers aware of who is in charge
Identify VIP's
23
You see a group of people behaving in a rowdy manner whilst queuing. What action would be
most
appropriate to take?
Advise the local police in case the behaviour escalates
Make a record of those responsible in your note book
Monitor them and use a radio to advise colleagues
Ignore them until they do something unlawful
24
Which of the following is a licensing objective?
Reduce violent incidences
Increase prosecutions for violent assaults
Increase reported crimes
Prevent crime and disorder
25
Of the following illegal drugs, a person would face the highest penalty if found in possession of:
Heroin
Tranquilisers
Amphetamines
Cannabis
26
Effective queue control should always:
Encourage customers to socialise with each other
Reduce the waiting time at the bar
Improve customer safety
Show what a great venue you have
27
Which of the following is the
most
likely reason for having a proper dispersal policy at a licensed premises?
Security staff can be stood down earlier to save money
It may help to prevent complaints from local residents
The premises can be closed and cleaned more quickly
It allows a quick count of how many customers have been inside
28
A customer states that they would like to be searched in private, what equipment would be best used to aid the search?
An Archway metal detector (AMD)
A search wand
A searchlight
A plastic detector
29
The most important reason for having a policy and procedure for seizing drugs is to:
Make sure the venue is 100% drug-free
Secure a conviction
Maintain a working relationship with the police
Maintain the safety of all involved
