VET 131 Week 8 Quiz Review

Many veterinary software applications came appointment increments as....

What does the "T" in SWOT Analysis stand for?

A client wants to learn more about a disorder their pet has. Give an handout and what else?

an extension of coverage that can be added to an existing pet insurance policy is which of the following

Accounts receivable lists money due to the practice in what daily incriments?

Staff is trained to ask a new client how they heard about us and then record the answer. What describes this?

Who has passed an exam on accounting, tax payer principles, auditing standards, and business law

Euthanized pets are given an overdose of a barbiturate. What is the effect on the body?

Which is typically the busiest days at a veterinary practice?

What best describes the accounting equation; liabilities+equity=assets?

Which is the most common topic for complaints filed with state veterinary boards?

What does the "S" in SMART stand for?

How is a gap analysis used in Veterinary Medicine ?

How often should a practice reanalyze it's marketing strategy

What is the largest expense the practice has

How long does it take to prepare an employee for a leadership position?

How much advance notice should clients get for pets who are due for appt. ?

In message delivery, Which plays a key role in client education, trust, and compliance?

Giving Handouts about a dz to clients for education is what type of marketing

Which enables search engines to point on line searchers to a practice website?

Effective client education is most likely to engender Which of the following?

How can appointment software available on an in house network increase efficiency?

Total money generated by a clinic prior to payment of expenses and taxes

What is an example of External Marketing?

A paper appointment book should have how many columns per day?

Which should be a training priority for staff if an owner wants a thriving practice?

Leashes with the clinic name and logo on them are given to new clients. What best describes this type of marketing?

What is NOT part of the adult learning theory?

What is an example of a paraverbal skill

MVV's should be developed during which phase of the business life cycle?

How far ahead do we call to remind owners of a surgery and any protocols to follow?

What factor does NOT contribute to employee engagement?

an effective means to train all employees with the same answers to FAQs

A Monthly lease payment is

When students research data for learning purposes, What kind of learning is taking place?

What are the 4 Ps of Marketing?

What best describes why clients need to sign estimates?

Which describes how Walk-in appointment times should be set aside in a system

A Vet gives a client a brochure on colic prevention. Which describes this brochure?

What is added to an overdue client bill?

Low deductibles on insurance is most likely to have

The ideal management of a clinics social media is which of the following?

Who is responsible for financial statement, tax planning, cash flow projections, estate planning

What is NOT a phase of Strategic Management?

Ensuring staff are emotionally invested in the practice and accountable for goal achievement