The STS serve as a contract between and the functional user to show which of the overall training require.

Air Education and Training Command (AETC).

What does part I, section C, of the career field education and training plan (CFETP) describe?

Mandatory training requirements for each skill level.

When establishing goals for the budget process, the activity manager considers all these factors except the

amount of nonappropriated funds (NAF) available.

Who provides accounting support to the force support squadron (FSS)?

Nonappropriated fund (NAF) accounting office (AO) personnel.

The purpose of the force support awards and recognition program is to

recognize our best performers and best installation-level programs.

When accounting for assets, which assets require internal controls?

Cash/cash equiv. fixed assets resale merch consumable supplies&securities

Which resource contains line descriptions that show current and future positions of unit personnel?

Unit Personnel Management Roster (UPMR).

Direct mail advertising is sent to force support squadron (FSS) customers who

have voluntarily signed up to receive direct mail information.

When replacing equipment, condemnation occurs when

the cost of repair exceeds the maximum repair allowance.

fac. cat. A funding facility improvements are missionsustaining fac. such as fitness centers community activity center

libraries, and intramural sports fields.

Which is not a general guideline for advertising using media other than direct mail?

Distribute advertising through formal base channels.

What does the term “credential” refer to in reference to Air Force (AF) development?

Any professional certification, licensure, or registry.

One of the primary goals of the marketing program is to

recognize the needs and expectations of customers.

Who is responsible to prevent and report losses?

Military and civilian personnel.

Which is not a mandatory 5-skill-level upgrade requirement?

Accomplishment of all home station training requirements.

How is the decision to train specific task and knowledge items in an initial skills course made?

A review of the (OAR) data and subject matter experts’ (SME) input

In what situation do you not use individual service contracts?

For services that the individual obligated to provide the NAF instrumental

In the ‘culture’ element of customer service, what is NOT a method of creating a customer service culture?

est. expected behaviors that are attached to the org. policy guidance.

Nomination pkg for the JohnL.Hennessy Trophy consist of AFForm 1206, Nomination for Award, and AF Information Management

1038, Food Service Evaluation Record.

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MODULE 1 CDC

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Questions 79

Answers

1
The STS serve as a contract between and the functional user to show which of the overall training require.
Air Combat Command (ACC).
Air Force Materiel Command (AFMC).
Air Mobility Command (AMC).
Air Education and Training Command (AETC).
2
What does part I, section C, of the career field education and training plan (CFETP) describe?
Mandatory training requirements for each skill level.
Duties and information.
General information.
Resource constraints.
3
When establishing goals for the budget process, the activity manager considers all these factors except the
amount of nonappropriated funds (NAF) available.
need for new equipment or repair of existing equipment.
mission changes that will affect base population operations.
desired construction and facility alterations.
4
Who provides accounting support to the force support squadron (FSS)?
Resource manager (RM).
Nonappropriated fund (NAF) accounting office (AO) personnel.
Nonappropriated fund (NAF) activity manager.
Nonappropriated fund (NAF) resale operations personnel.
5
What action is the primary purpose of the temporary memorandum of agreement (T-MOA)?
Manpower makeup during deployments.
Dollar savings.
Sustainment.
Manpower makeup during short periods of (APF) manpower shortfalls.
6
The purpose of the force support awards and recognition program is to
employ personnel at major command (MAJCOM) positions.
ensure promotion to next rank is achieved.
ensure qualification to next skill level.
recognize our best performers and best installation-level programs.
7
The primary consideration during a robbery is
activating the robbery alarm.
to remember in which direction the robber went.
giving the robber marked money.
safeguarding of human life.
8
When accounting for assets, which assets require internal controls?
Cash or cash equivalents and fixed assets only.
Cash or cash equivalents and resale merchandise only.
Cash/cash equiv. fixed assets resale merch consumable supplies&securities
cash equivalents, fixed assets, resale , and consumable supplies only.
9
The resource management flight chief uses which AF form to maintain changei/mprest fund cash accountability at all times
2556.
1876.
1875.
2557.
10
Which resource contains line descriptions that show current and future positions of unit personnel?
Base Level Service Delivery Model (BLSDM).
Unit Manpower Document (UMD).
Personnel Data System (PDS).
Unit Personnel Management Roster (UPMR).
11
Who approves operating instructions (OI) establishing procedures for the use of imprest funds?
Supervisors.
Nonappropriated fund financial analyst (NAFFA).
Resource manager (RM).
Activity managers.
12
Direct mail advertising is sent to force support squadron (FSS) customers who
have voluntarily signed up to receive direct mail information.
have never used the services offered.
live in the local area.
have previously utilized the services offered.
13
Who has the single greatest impact on mission accomplishment?
Supervisors
Commanders
trainors
trainees
14
Who signs receipts to establish accountability for cash and property transferred to his or her custody?
Each individual.
Flight chief.
Supervisor.
Squadron commander.
15
Operations and maintenance (O&M) funds are used to
renovate facilities.
purchase equipment costing $50,000 or more.
conduct day-to-day operations.
perform only essential operations as determined by Services personnel.
16
What are the keys to a functional, positive team?
all of the above
relationships
Structure
diversity
17
When replacing equipment, condemnation occurs when
deemed unusable by staff.
the cost of repair exceeds the maximum repair allowance.
a newer model is available.
the item can be repaired, but funds are not available.
18
fac. cat. A funding facility improvements are missionsustaining fac. such as fitness centers community activity center
family camps, and aero clubs.
libraries, and intramural sports fields.
youth activities, and pools.
clubs, and golf courses.
19
Which is not a general guideline for advertising using media other than direct mail?
Arrange for advertising produced for distribution on the installation.
Prepare advertising media directed at local customers.
Accept voluntarily initiated media from suppliers.
Distribute advertising through formal base channels.
20
What does the term “credential” refer to in reference to Air Force (AF) development?
Any professional certification, licensure, or registry.
Required training for promotion.
Put simply, your degree plan.
21
When replacing equipment to modernize, the justification must describe/promote efficiency in money, manpower,
productivity, and ease of use.
time, and ease of use.
productivity, and useful life.
time, and productivity.
22
What is not an additional source of nonappropriated funds (NAF)?
Army and Air Force Exchange Service (AAFES) dividends.
Surcharges.
Local fees and charges.
Donations.
23
One of the primary goals of the marketing program is to
generate more revenue for base morale programs.
sell Services programs to potential customers.
create more traffic in our facilities.
recognize the needs and expectations of customers.
24
What force support recognition program recognizes excellence in Air Force (AF) food service?
John L. Hennessy Trophy.
12 Outstanding Airmen of the Year Award.
AF Innkeeper Award.
Lieutenant General Norm Lezy Services Award.
25
Who is responsible to prevent and report losses?
Civilian personnel only.
Military personnel only.
Civilian and security forces (SF) personnel.
Military and civilian personnel.
26
Information pertaining to services, programs, and events can be posted on the Web or the Internet as allowed by the
marketing manager.
local base policy.
facility manager.
marketing policy.
27
Within how many months of enrollment do individuals in Journeyman 5-skill level UGT have to complete their career devel
17
19
13
15
28
When developing a (MTL), who determines which tasks in the (STS) apply to their specific mission
Flight chief.
Training manager.
Individual.
Supervisor.
29
When it is safe, who should you inform that a robbery has been committed?
Squadron commander.
Activity manager.
Supervisor.
Security forces.
30
What is the minimum number of months required for on-the-job training (OJT) prior to the 7-skill-level upgrade?
12
18
9
15
31
Training for the Services Journeyman 5 level primarily consists of
shift leader mobile training.
the fitness specialist course.
on-the-job training (OJT).
journeyman leadership course.
32
How many special events/community-wide events should be provided annually to promote community cohesion?
6
2
3
4
33
How often do activity managers make deposits to the central cashier financial institution keep cash on hand to a mini.?
quarterly
weekly
monthly
daily
34
document is designed to help training managers and trainers conduct effective, standardized (OJT) the SVS career field
Specialty training standard (STS).
Career field standards (CFS).
Career field education and training plan (CFETP).
Services training aids (STA).
35
At what organizational level are procurement funds controlled?
Major command.
Flight.
Installation.
Squadron.
36
Qualification training is designed to qualify an Airman
to upgrade to the 5-skill level.
in a specific duty position.
beyond the required minimum requirement of the Air Force specialty (AFS).
in all required tasks.
37
Who must remain neutral when dealing with contract-related labor disputes that may occur on Air Force (AF) installations
Facility manager.
Civil engineer.
Contractor
AF.
38
According to Air Force Manual 34–202, Procedures for Protecting NAF Assets, who approves funds storage limits?
Resource manager (RM).
Squadron commander.
Nonappropriated fund (NAF) accounting officer (AO).
Installation commander.
39
When developing a contract, what might also be needed?
Legal representation
Individual service contract
Contract contingency clause
Airmen
40
What resource is a detailed manpower listing that reflects the distrib. of manpower allocations a finite struc. of auth
Alpha roster.
Unit manpower document (UMD).
Unit personnel management roster (UPMR).
Unit authorization file.
41
At what initial dollar amount are procurement funds reserved for?
$40,000.
$50,000.
$30,000.
$20,000.
42
Which is not a mandatory 5-skill-level upgrade requirement?
Completion of the Services Apprentice Course.
Training certification of all applicable tasks on the master task listing
Minimum of 12 months on-the-job training (OJT).
Accomplishment of all home station training requirements.
43
Trainers are selected based on their
time in grade.
motivation
rank.
experience.
44
What is critical in the beginning phase of facility improvement projects?
Proper justification.
Annual inspection.
Approved sources.
Identify the fund source.
45
How is the decision to train specific task and knowledge items in an initial skills course made?
A review of the occupational analysis report (OAR) data only.
Subject matter experts’ (SME) inputs only.
.By the career field manager (CFM) based on his or her
A review of the (OAR) data and subject matter experts’ (SME) input
46
We are required to rotate through at least two of the five core areas in Services prior to the award of the
9 level.
7 level.
5 level.
3 level.
47
At base level who is the single custodian for all NAF assets, unless another individual is appointed as directed by
Resource manager (RM).
Force support squadron commander.
Supervisor.
Flight chief.
48
In what situation do you not use individual service contracts?
When the contract is less than one year.
For services that the individual obligated to provide the NAF instrumental
When the service will only be provided one time.
When the contract will be paid on a per job basis.
49
In the ‘culture’ element of customer service, what is NOT a method of creating a customer service culture?
est. expected behaviors that are attached to the org. policy guidance.
Understanding what an organization stands for goals, mission and vision.
Training.
Building a solid foundation a good understanding of meaning and purpose.
50
The svs marketing progr. off. FSS commanders or directors,flight chiefs,activity managers by adopting marketing prac.
Inexpensive
Internet
Indigent
Sound
51
Nomination pkg for the JohnL.Hennessy Trophy consist of AFForm 1206, Nomination for Award, and AF Information Management
977, Critical Item Checklist.
1650, Dining Facility Hall Record.
3587, Quarterly Healthy Choice Checklist.
1038, Food Service Evaluation Record.
52
Marketing is restricted from purchasing advertising space for
limited sale items.
lunch meal menus.
special programs.
alcoholic beverages.
53
For losses from $50.01 to $250 , the activity manager conducts a review and provides a brief written explanation to the
force support squadron (FSS) commander.
combat support flight chief.
installation commander.
resource manager (RM).
54
Who measures and evaluates the work or services provided by contractors?
Functional Area Manager (FAM)
Unit Commander
Resource Manager
Contractor Officer Representative (COR)
55
What is the minimum rank Airmen must attain before becoming a superintendent?
Chief master sergeant (CMSgt).
Technical sergeant (TSgt).
Senior master sergeant (SMSgt).
Master sergeant (MSgt).
56
As the person on duty, what action should you take concerning the witnesses of the robbery?
Take their written statements.
Discuss details with them.
Record their names and addresses.
Have them gather up all evidence at the scene.
57
Which force support awards are the most prestigious in the A1 community?
A1 Special Recognition.
Individual Legacy.
A1 Community.
Installation.
58
For losses that exceed $1,000, who appoints an investigating officer?
Sustainment flight chief.
Resource manager (RM).
Installation commander.
Force support squadron (FSS) commander.
59
How often are individual and program awards awarded?
weekly
annually
quarterly
monthly
60
Which is not a duty or responsibility of a Services specialist?
Managing force support squadron (FSS) functions.
Performing FSS operations.
Inspecting and evaluating FSS activities.
Documenting FSS functions.
61
The career field education and training plan (CFETP) provides all of the following information except
a clear path to instill a sense of industry in career field training.
minimum core task requirements for the associated Air Force specialty (AFS)
life-cycle education/training requirements.
a clear career path to success.
62
What form is used to request for ground transportation support?
Air Force (AF) Form 868
Air Force (AF) Form 938
Department of Defense (DD) Form 578
Air Force (AF) Form 301
63
What type of contract is designed to motivate contractor’s efforts and discourage contractor inefficiency?
Individual service.
Incentive.
Concessionaire.
Non-personal service.
64
Which award’s scope does not lend itself to a particular function or activity?
A1 Special Recognition.
Individual Legacy.
Installation.
A1 Community.
65
What training must Airmen have for basic Airman and deployment readiness?
Customer service training
Airman family readiness training
Home station training
Search and recovery training
66
What is one eligibility requirement to apply for Air Force Credentialing Opportunities On-Line (AF COOL)?
a profile in the AF Virtual Education Center with an approved degree plan.
Possession of a 5-skill level in their primary Air Force specialty code
67
For losses up to and including $50, who conducts an informal review and files the documentation in the activity?
Activity manager.
Combat support flight chief.
Supervisor.
Resource manager (RM).
68
Which is not an advantage of developing a master training listing (MTL)?
All task requirements are listed in one place.
The task requirements have to be memorized.
69
After purchasing a new piece of equipment, when should a replacement item be programmed into the (LRCIP)
Immediately.
Five years.
Three years.
One year.
70
The use of marked money is required when storing a minimum of how much funds overnight?
$8,000.
$9,000.
$7,500
$8,500.
71
What does part II of the career field education and training plan (CFETP) not provide?
Resource constraints.
Course objectives list.
Available support materials.
Major command (MAJCOM) unique training requirements.
72
administrative assistant prepares research and Doc. for another depart. What type of customer does the assistant serve?
All the above
None, the work is being done for the same company
Internal customer
External customer
73
How many days annually can the (AF) use non-extended active duty officers and Airmen as (MPA) man
89
139
179
365
74
What description is considered a statement of major duties responsibilities and supervisory relationships of a position?
Duty description.
Task description.
Position description.
Job description.
75
A regular nonappropriated funds (NAF) employee is guaranteed how many hours a week?
Over 40
10 to 15
15 to 20
20 to 40
76
After being trained, what documents should the contractor officer representative (COR) be familiar with?
(SOW), (SDS), (QASP)
Phase 1 and 2 training
Blank purchase statement, unit manning document,fund instrumentality (NAFI)
(QAP), quality assurance evaluator (QAE), statement of work (SOW)
77
Which organization allocates appropriated fund (APF) money?
Commissary.
Army and Air Force Exchange Service (AAFES).
Nonappropriated funds instrumentalities (NAFI) office.
Congress.
78
What type of contract is negotiated for services that do not require unique skills?
Concessionaire.
Non-personal service.
Individual service.
Incentive.
79
type of contract awarded to specified indiv. for unique skills,experience,or knowledge in performing a service for the
Non-personal service.
Individual service.
On-call service.
One-time service.

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