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Duplicate of Medical Assisting Exit Exam
Duplicate of Medical Assisting Exit Exam
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Medical assisting exit exam from Carrington Phoenix North
Flashcards
192 cards
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Questions
192
Answers
1
Appropriate first aid for a pt with a case of acute frostbite would include
immediately raising the pt's core body temp
warming the area by creating friction
applying debriding necrotic tissues
immersing the area in warm water
2
Which is a critical issue regarding the use of a fax machine in a medical office
the speed at which the machine works
the time required to train personnel
compromised confidentiality due to access by unauthorized p
the clarity of the documents received
3
Which immunization must be available free to all health care employees?
TB
Hep B
Hep C
Hep A
4
Manually posting charges usually involves each of the following EXCEPT
day sheet
ledger card
HCFA 1500
account summary
5
A prescription that indicates a medication should be administered "OD" would go where?
right ear
left ear
left eye
right eye
6
In order to track inventory in an office, the most appropriate type of software to use would be
EMR
word processing
spreadsheet
billing
7
All of the following cultural influences may affect communication EXCEPT
age
sexual orientation
education
geographic location
8
Which term describes a woman who has never been pregnant?
Nullipara
Nulligravida
Multipara
Multigravida
9
Which of the following statements about medical asepsis hand washing is accurate?
MAs should turn the faucet on with a clean, dry paper towel
MAs should turn off the faucet with a used paper towel
MAs should scrub up to their elbows
MAs should hold their hands upward
10
when scheduling an outpatient procedure, each of the following should be completed EXCEPT
notifying the pt of the arrangements
obtaining necessary preauthorizations
making arrangements with the facility
precertifying the admission
11
which of the following is NOT considered a part of negligence
denial
duty
direct cause
damages
12
Health care workers are mandatory reporters in all BUT which following situations?
death
elder abuse
alcoholism
child abuse
13
An X-ray study that is shot from the back of the person toward the front
PA
AP
transverse
lateral
14
Which term describes a reason why a medication should NOT be administered?
contraindications
potentiation
cross tolerance
side effect
15
Which program provides health care coverage for low income individuals?
Medicaid
CHAMPUS
CHAMPVA
Medicare
16
PPE should always be used in each of the following situations EXCEPT
handling or processing a urine specimen
taking vital signs
assisting with surgical procedures
performing venipuncture
17
What is the role of a computer firewall?
protects the computer in the event of a fire
does not allow outside computers access to your computer
allows outside access to an office comp but not to databases
limits potential damage from viruses
18
Each of the following is objective information EXCEPT
lab data
prescribed treatment
diagnosis
patient's complaint
19
Which of the following is NOT 1 of the 6 rights of medication administration?
provider
route
dose
drug
20
the type of injection that is administered at a 90 degree angle is
intravenous
intramuscular
subcutaneous
inhaled
21
What is the purpose of the certification credential for MAs?
indicates an MA's professional and technical competence
meets state licensure requirements
required for graduation
guarantees a job
22
Which statement is accurate regarding Americans with Disabilities Act (ADA)
The ADA applies only to businesses with 15 or more employees
The ADA applies to all business
The ADA applies only to state/federal government agencies
The ADA applies only to medical practices and health care
23
calls made to a patient's home in order to collect money owed to a practice are regulated by
CLIA
the fair debt collection act
the AMA
the truth in lending act
24
Best practices with manual bookkeeping involve all EXCEPT
double checking all math
writing with red ink
using consistent methods
writing numbers clearly
25
Which genetic disorder is characterized by mental retardation?
cystic fibrosis
down syndrome
sickle cell anemia
huntington's disease
26
The method used to clear an airway obstruction in an unconscious adult is
back blows
CPR
finger sweep
chest thrust
27
Which body system does the acronym PERRLA refer to?
gastrointestinal system
respiratory system
cardiovascular system
nervous system
28
which of the following is a progressive degenerative disease of the liver?
Hepatitis A
Cirrhosis
Hepatomegaly
Hepatitis B
29
Which term means difficulty breathing?
bradypnea
Dyspnea
Apnea
eupnea
30
Which of the following is used as a contrast medium for a radiographic lower GI exam
A barium swallow
Air
A barium enema
Iodine salts
31
Redirecting a socially unacceptable impulse into one that is socially acceptable is called
sublimation
repression
denial
regression
32
Which type of injection is made into the fatty layer just below the skin?
intradermal
intramuscular
intravenous
subcutaneous
33
What is the highest level in Maslow's hierarchy of needs?
self-actualization
safety needs
esteem needs
love needs
34
The component of blood that is responsible for clotting is
plasma
serum
thrombocyte
leukocyte
35
Which statement accurately describes ethics?
the state's legal standards established for a profession
a personal moral philosophy of right and wrong
a code of minimal acceptable behavior
the federal legal standards established for a profession
36
All of the following statements about shock are accurate EXCEPT
the patient's pulse becomes rapid and weak
there is inadequate circulation to body parts
the MA can administer meds as ordered by the provider
the patient's blood pressure increases
37
When preparing a check to a supplier, the MA should
record the payment on the correct ledger card
verify the expense has been approved
reconcile the bank statement
endorse with "for deposit only"
38
Exposing bacterial growth to a antibiotic in order 2 determine effective treatment of infection
taxonomy
inoculation
sensitivity testing
culturing
39
The AAMA code of ethics for MAs includes statements about each EXCEPT
improving community
supervising provider
continuing education
honor
40
Which condition is detected with the mantoux test?
HIV
Syphilis
TB
PKU
41
The type of joint that allows for the greatest range of motion is the
cartilaginous
ball and socket
suture
hinge
42
Which of the following statements is accurate regarding vitamins?
Vitamins are needed in large quantities
A, B, D, and E are fat soluble
vitamins are simple molecules
B and C are water soluble
43
Advanced Beneficiary Notices must be used for pts with what type of insurance
TRICARE
blue cross/blue shield
Medicaid
Medicare
44
In order to accurately locate an ICD code, which section of the book would you use first?
Volume I
Volume II
appendix
Volume III
45
RBRVS payment structures are based on all EXCEPT
malpractice expenses
level of work
regional charges
experience of the provider
46
Which statement is accurate regarding ventricular tachycardia?
often seen in patients using depressants
life threatening
occurs in healthy people
causes severe chest pain
47
What condition is characterized by an abnormal thickening and hardening of the skin?
scleroderma
acne
psoriasis
melanoma
48
who discovered penicillin?
Edward jenner
louis pasteur
Robert koch
sir alexander fleming
49
When the medical office wins in small claims court, the money is collected from the pt by
the patient's insurance company
the bailiff
the medical office
the probate court
50
when taking a telephone message, everything BUT the following should be included:
full name of person leaving message
diagnosis of the patient the message is about
time and date of call
reason for call
51
After an interview, the applicant should
send a lavish thank you letter
telephone after 3 days to check the status of application
telephone to say thank you
promptly send a follow-up letter
52
The disease of the eye that is characterized by an elevated intraocular pressure is
macular degeneration
cataract
glaucoma
amblyopia
53
Homeostasis refers to what?
internal equilibrium
a sterile environment
a complete procedure
rapid heart beat
54
A chemical that is extremely flammable would be given a safety rating of
3
2
4
1
55
Performing CPR on an infant or child, circulation is checked by assessing pulse at which point?
femoral
brachial
axial
carotid
56
The type of immunity that is developed from being vaccinated is
naturally acquired active immunity
artificially acquired active immunity
artificially acquired passive immunity
naturally acquired passive immunity
57
The certifying board of which organization awards the RMA credential?
AMT
AAMA
CMA
ABHES
58
A patient who is undergoing a surgical procedure signs a consent. this refers to as
expressed contract
breach of contract
implied contract
tort contract
59
A medical assistant must NEVER
give a medication after a direct order from the provider
perform a lab test
perform a venipuncture
imply that he or she is a nurse
60
The certifying board of which organization awards the CMA credential?
ABHES
AAMA
RMA
AMT
61
If an office determines it will accept personal checks as payment, it is important to
follow truth in lending guidelines
verify policies with the practice's bank
implement use of a restrictive endorsement
clearly post the policy
62
V codes in the ICD book are used to identify
neurologic diseases
wellness related procedures
morphology
accidents
63
Tiffany wants a well paying MA position, which statement is accurate regarding her search?
networking is her most effective tool in finding a position
cold calling to offices that are not advertising
running down all leads is her most effective tool
every CMA (AAMA) is guaranteed a well paid position
64
Which of the following would NOT be considered an intentional tort?
assault
negligence
defamation of character
fraud
65
The type of medicare coverage that provides benefits for inpatient medical care is
Medicare B
Medicare E
Medicare D
Medicare A
66
Who is the most important member of the health care team?
the MA
the nurse
the provider
the patient
67
You are a MA in a ambulatory care facility, an emergency situation arises, what should you do?
call 911
notify the provider
assess the patient
give first aid
68
which of the following is NOT vital resume information?
education
date of birth
home address
work experience
69
A drug that increases the effect of another has which type of effect?
topical
remote
synergistic
local
70
When alphabetizing and assigning units for filing order, titles are considered
as a separate unit at the end
as the first indexing unit
as the third indexing unit
as part of the last name
71
Which infection control guidelines are used by all health care professionals for all patients?
OSHA guidelines
Body substance isolation guidelines
Universal Precautions
Standard Precautions
72
Johnson's insurance will not pay for treatment for his asthma because he had it prior to policy
subjective condition
exclusion
preexisting condition
concurrent condition
73
Meaningful use of health information technology is a term for
rules and regulations
family coordination
reimbursement purposes
eligible patients
74
A medical office that transmits info over a wireless network must ensure that
the network meets HIPAA guidelines
can be accessed by the appropriate insurance companies
allows staff to transmit info from home
allows the provider to transmit info while doing pt visits
75
which of these interviewing tips is accurate?
do not as questions as you may appear confused
answer questions "off the cuff"
give lengthy answers to all questions
think carefully before answering questions
76
Which of the following is NOT an important quality for an MA?
ability to delegate
ability to work as a team member
flexibility
initiative
77
Use of alcohol based hand rub is acceptable in which of the following situations?
before and after eating
following processing of microbiologic specimens
after contact with body excretions
before and after using the restroom
78
Which is NOT a step in controlling bleeding from an open wound on the arm?
applying direct pressure
disinfecting the area
wrapping the wound tightly
elevating the arm
79
The act of evaluating the urgency of a medical situation and prioritizing treatment is known as
screening
trauma
diagnosing
empathy
80
What is the key to having an effective scheduling system?
accommodating the requirements of the insurance claims
tailoring the system to the type of practice
accommodating pt preferences
customizing the system to the type of practice
81
providers' fees are generally set by each of the following EXCEPT
insurance
usual
customary
reasonable
82
the truth in lending act requires
use of an independent billing service
accurate info regarding finance charges
lower interest rates for medical services
routine billing statements
83
A policy manual should include all of the following EXCEPT:
insurance billing techniques
evaluation schedules
wage and salary scales
employment practices
84
Which condition is commonly known as fainting?
tinnitus
bruit
syncope
vertigo
85
Which term describes an infection of the middle ear?
Otitis externa
Otalgia
Otorrhagia
Otitis media
86
A worker who is exposed 2 bodily fluids thru an accidental needlestick should immediately flush
with bleach
with peroxide
with water
with alcohol
87
All of the following are acceptable wrappings for autoclaving EXCEPT
aluminum foil
muslin
paper wrapping
plastic pouches
88
Appropriate treatment for an acute sprain or strain would include all BUT which
ice
elevation
rest
range of motion
89
the most important component of the message you communicate is
the vocab used
body language
perception of the person receiving the message
facial expression
90
What is the primary purpose of managed care plans?
to allow patients to manage their own care plans
to provide comprehensive heath care at a reasonable cost
to provide acute care only
to control patients' access to providers
91
The "base" of a medical word is called the
prefix
combining form
suffix
root
92
What must happen when more than one policy pays on a claim?
coordination of benefits
coinsurance
co pay
deductible
93
Why are accurate medical records legally important?
they are essential to quality pt care
they are needed to provide referrals
they are written documentation used to prove pt care
they assist in controlling health care costs
94
In managing practice finances, an adjustment would be used for
indicating discounts or write offs
recording payment
indicating accounts turned over to collections
recording charges
95
When reviewing a resume, the HR manger does NOT consider the applicant's
previous experience
training related to the person
supplemental education
age, sex, and race
96
A medication that is to be taken twice a day would be indicated as
tid
qid
qd
bid
97
Which of the following is NOT an OSHA requirement for housekeeping in a medical setting?
double bagged soiled linens
alcohol based hand rub available at all times
biohazard waste collected in impermeable red containers
sharps containers stored in an upright condition
98
Which of the following is NOT a component of the physical examination of urine?
pH
Color
specific gravity
Volume
99
Which of the following is a characteristic of a malignant tumor?
encapsulation
slow growth
smooth borders
irregular shape
100
E codes in the ICD book are used to identify
cardiovascular diseases
wellness related procedures
morphology
accidents
101
Which of the following is NOT a portion of the large intestine?
ascending colon
transverse colon
duodenum
cecum
102
A medication that is classified as an expectorant would have what effect?
decrease nausea
prevent coughing
increase the amount of mucus being expelled
dilate bronchi
103
Which type of nutrient contains the most calories per gram?
carbohydrate
Vitamin
protein
fat
104
How often must the CMA (AAMA) credential be renewed?
biannually
annually
every three years
every five years
105
Which type of manual identifies the specific methods for performing tasks?
training
policy
procedures
benefits
106
once an account has been submitted to a collection agency, the MA should
continue to send routine billing statements to the patient
send copies of billing statements to emergency contacts
discontinue sending statements to the patient
file for legal action in small claims court
107
Ticker files are helpful in
providing reminders for routine medical appts.
sending billing notices
scheduling the provider's time
processing payroll
108
Which is a major disadvantage of NOT seeking care for an illness until it becomes advanced
denial postpones the inevitable
pain management and treatment may not work as well
the patient does not have time to deal with death
the family can prepare without frightening the patient
109
the most common disorder of the urinary system is
renal calculi
cystitis
urinary tract infection
glomerulonephritis
110
Which of the following would be considered a commercial form of health insurance?
Medicare
Medicaid
workers' compensation
blue cross/ blue shield
111
which conditions is most frequently related to the repetitive use of a computer?
fatigue
lower back pain
eyestrain
carpal tunnel syndrome
112
end of life palliative care is most often provided by
skilled nursing facilitites
assisted living facilities
hospice
acute care hospitals
113
A person with a hypersensitivity to a bee sting may go into
anaphylactic shock
seizures
respiratory shock
cardiac arrest
114
All of the following are part of a medication order EXCEPT
name of drug
route of administration
who dispenses the medication
form of drug
115
a medical report that indicates that a provider made an incision from superior to inferior
transverse plane
horizontal plane
frontal plane
coronal plane
116
The provider you are working with asks you to place a bandage just proximal to the knee
on the front of the knee
just below the knee
on the back of the knee
just above the knee
117
Which type of pathogen causes mumps, measles, and chickenpox?
Viruses
Bacteria
Parasites
Rickettsiae
118
A medication that is ordered to be delivered in a sublingual route would be
swallowed
placed under the tongue
inserted into the rectum
placed in the cheek
119
someone who has done damage to another person or their property, what law is this under
tort
statute
case
breach of contract
120
Which of the following is an advantage of accepting credit cards in an ambulatory care setting?
there are no fees to be paid by the practice
they money is available to the practice within 1 day
maintaining pt confidentiality is not a problem
credit cards eliminates having to file insurance claims
121
An office operating on a wave schedule will
have groups of patients arriving at relatively the same time
schedule pts in specific time increments
schedule two pts for the same apt time
allow for walk in pts at any time
122
Which governmental agency requires employers to ensure employee safety concerning exposure
OSHA
HCFA
USPS
CDC
123
which of the following is the best networking resource for recruiting new personal?
family and friends
patients
current employees
newspapers
124
the congenital disorder that involves one or more vertebrae that don't close is called
muscular dystrophy
spina bifida
cerebral palsy
hydrocele
125
Pt weighs 130lbs, convert to Kg, there is 2.2 lbs in 1 kg. How many kg does this pt weigh?
.07 kg
260 kg
59.09 kg
286 kg
126
Muscular movements that are out of conscious control ( e.g., the heart beating) are called
agonist
voluntary
involuntary
antagonist
127
An elevation of which blood cell count indicates the presence of inflammation in the body?
erythrocyte sedimentation rate
total hemoglobin
white blood cell differentiation
hematocrit
128
a block letter style includes
all components starting at the left margin
centered address, signature line, and first paragraph
all components centered
centered paragraphs with all other components at the left
129
when seeking employment, a person who has job experience should use:
a chronological resume
an information mapping resume
a functional resume
a complete resume
130
Which of the following information is considered to be public domain?
a person's past drug addiction
a person's sexual preference
a person's HIV positive status
a person's police record
131
a medical professional who is convicted of nonfeasance would have
failed to perform necessary treatment
violated confidentiality
performed a duty outside her scope of practice
performed an illegal act
132
the stage of grief in which patients attempt to make promises to change their situation
denial
anger
depression
bargaining
133
How should a letter that requires a written receipt be mailed?
registered mail
certified mail
first class mail
priority mail
134
The sac that covers the heart is referred to as the
epicardium
endocardium
pericardium
myocardium
135
An individual with a blood type O positive is considered
ineligible to donate
able to donate only to ppl with O positive blood
a universal recipient
a universal donor
136
Which of the following substances is NOT a normal component of urine?
urea
ammonia
water
blood
137
which of the following tells the computer hardware what to do?
motherboard
the modem
system software
application software
138
Which term describes false and malicious "writing" about another that constitutes defamation
libel
slander
assault
invasion of privacy
139
Which of the following is used when there is not enough info to find a more specific code?
NEC
CC
NOS
V codes
140
Which scheduling system assigns two pts to the same time?
double booking
stream
clustering
open hours
141
Parenteral medication is administered via
the skin
inhalation
the mouth
an injection
142
when performing screening, the MA must
allow patients to determine their own needs
schedule patients in order in which they arrive
diagnose patients' symptoms
prioritize patients' needs
143
Which of the following are used in conjunction with CPT codes?
injury codes
E codes
Modifiers
V codes
144
which of the following is true of HIPAA?
health care facilities should appoint a privacy officer...
students performing internships may not access computer sys.
hospitals are prevented from releasing homicide..
regulations do not apply to pts seeking care under governmen
145
licensing for health care professionals, health dept. regulations are examples of
administrative law
criminal law
civil law
contract law
146
casts found in urine are formed from
carbohydrates
calcium
lipids
proteins
147
Which type of check is used most often for writing payroll checks?
cashier's check
money order
certified check
voucher check
148
which federal law requires employers to verify the right of employees to work in the U.S?
Immigration Reform Act
fair labor standards act
civil rights act
equal pay act
149
Robby is coming down with chickenpox but does not have any symptoms yet, he is now at the
acute stage
declining stage
prodromal stage
incubation stage
150
The MA you work with always changes the subject when you bring up topics, behavior considered?
professional
passive aggressive
assertive
passive
151
source oriented medical records are organized by the
professionals who have documented in the record
nature of a patient's complaint
location of a patient's medical record
treatment methods being used
152
The classification of drugs with the lowest potential of abuse is
Schedule I
Schedule III
Schedule V
Schedule IV
153
Which of the following is information about a medication that is NOT found in the PDR?
dosage and administration route
the shape of the pill
generic name
precautions
154
statutes of limitation apply to everything but
murder
malfeasance
negligence
fraud
155
The yellow portion of the safety warning label indicates which of the following?
biohazard level
chemical instability
fire hazard
health hazard
156
Which of the following helps an MA to manage time well?
asking pts to jot down their complaints in their charts
reading email while answering pt calls
identifying priorities
asking pts to email rather than call with questions
157
which of the following tasks is NOT assigned to the HR manager?
hiring and firing personnel
performing employee evaluations
providing employee training
creating office manuals
158
which of the following is an important aspect of verbal communication?
gestures
body language
appearance
tone of voice
159
color coding medical records assists with each of the following EXCEPT
increasing efficiency with filing
removing inactive files
identifying a patient's diagnosis
increasing the ability to identify filing errors
160
Hypodermic needles are most appropriate for what?
insulin administration
aspirations
allergy injections
intramuscular and subcutaneous injections
161
Type of urine sample that requires a patient to avoid eating and drinking prior to voiding is
24 hour
first morning
random
fasting
162
Pediatric medication dosages are figured based on the child's
age
height
weight
gender
163
A person who is injured on the job may be covered by
Medicaid
workers' compensation
CHAMPUS
HCFA
164
How are claims managed when both parents are covered by health insurance?
claims 4 the family are paid according to the birthday rule
the mother's plan is always primary
double benefits are paid for the children
the father's plan is always primary
165
The portion of the brain that is responsible for higher thought processes (logical thinking)
temporal lobe
frontal lobe
cerebellum
occipital lobe
166
All of the following statements about Good Samaritan laws are true EXCEPT
no matter what level of training, providers must do every...
the conditions of these laws vary in each state
providers must act in a reasonable and prudent manner
these laws don't provide legal protection to on duty care...
167
The standard of professional conduct for a certified medical assistant should be
in keeping with the AAMA Code of Ethics
outlined by the provider or employer
based on the Hippocratic oath
determined by the state's medical practice act
168
A medication that increases the amount of urine excreted by the body would be classified as
antiemetic
muscle relaxant
diuretic
vasopressor
169
the structure that is responsible for the formation of urine is the
cortex
medulla
nephron
minor calyx
170
Jones's insurance requires that she pay $400 before services. The $400 would be referred to as
coinsurance
a premium
a co payment
a deductible
171
Diseases caused by which type of pathogen are treated by antibiotics?
parasite
virus
fungi
bacteria
172
provider asks you to provide a patient with samples of a new medication, you are
administering medication
dispensing medication
compounding medication
prescribing medication
173
The metric prefix which refers to one-millionth of a unit
gram
micro
meter
kilo
174
accounts receivable refers to
money owed by the practice
petty cash expenditures
money owed to a practice
money collected by a practice during the day
175
When stressed, we may exhibit all of the following EXCEPT
depression
anger
objective thinking
anxiety
176
Sally new pt arrives, while copying her insurance card you notice she needs to pay 20% 4 visit
co payment
deductible
exclusion
coinsurance
177
Which manner of dress is appropriate for an interview?
a medical assistant uniform
neat business attire
casual clothing
evening makeup
178
A burn that has penetrated to the bone would be considered
100%
full thickness
75%
superficial
179
Consent for treatment may usually be given by
the person accompanying the patient
the patient's closest relative
any minor over 16
a legally competent patient
180
The mineral that is important for the formation of bone tissue is
magnesium
iron
calcium
zinc
181
which statement is accurate regarding a cover letter?
include list of references
may be addressed "to whom it may concern"
the purpose of the cover letter is to ask for an interview
it should be bulleted
182
The goal of the National Health Information Network is to create a
method of communicating EMR software program options
system for exchange of health care information
unified EMR for all health care facilities
standard for computer hardware in health care facilities
183
which of the following statements about completing an employment application form is accurate?
following instructions is very important
using either a pen or pencil is acceptable
write "see resume"
complete the application quickly
184
Most managed care organizations provide a capitated payment for services. This means that
patients' premiums will never change
patients must pay excess charges out of their own pocket
they will not pay for services covered by another company
a maximum payment for services is set
185
Which of the following is a type of bacteria?
Scabies
Streptococci
Tinea
Protozoa
186
Which legal principle is violated when an MA practices outside his/her training
consent
public duty
privacy rights
standard of care
187
A durable power of attorney document indicates
who the patient would like to make decisions for him
consent for surgical treatment
Do Not Resuscitate orders
what organs a pt would like to donate
188
Which of these positions is used for the treatment and examination of the back and buttocks?
dorsal recumbent
prone
lithotomy
supine
189
Which of the following diseases is sexually transmitted?
ovarian cancer
cervical cancer
pelvic inflammatory disease
prostatitis
190
which payroll forms must be submitted to the Social Security Administration each year?
W4
W2
1099
W6
191
Materials Safety Data Sheet (MSDS)
must be assembled and maintained
commends manufacturers
is used for training programs only
briefly explains the level of risk for each product
192
which type of resume highlights one's special qualities?
targeted
functional
concise
chronologic
