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Marketing 201 Final Exam Prep Flashcards | StudBud
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Marketing 201 Final Exam Prep
Marketing 201 Final Exam Prep
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1
Investor relations is the public relations function used when a company builds a relationship with their shareholders.
False
True
2
POES stands for
place, owner, earner, shared
promotion, owned, earned, shareholder
paid, owned, earned, shared
3
The photo below is an example of which consumer promotion tool?
advertising specialty
premium
coupon
price pack
4
Which digital marketing technique is used to give customers a digital wow?
social media
blogs
email marekting
viral marketing
5
Madison & Vine is an example of a message decision
True
False
6
An interesting display at a store is an example of which consumer promotion tool?
coupons
rebates
point of difference
samples
7
What is the third step in the marketing process?
build profitable relationships and create customer delight
design a customer-driven marketing strategy
construct an integrated marketing program that delivers superior value
understand the marketplace and customer needs/wants
8
P&G and Amazon are sharing warehouse facilities in order to cut distribution costs and gain delivery advantages
True
False
9
What does the Gecko drive home for Geico?
value proposition
sales
advertising
10
Salesforce is at the bottom of the market in sales force automation and customer relationship management.
True
False
11
Is there a need for salespeople in the future?
Not with todays digital age
Technology today will extend success for salespeople
12
Which car service is revolutionizing urban transportation channels in cities.
Lyft
Easy Taxi
Uber
Hertz
13
This type of ad is designed to show the skill of the company that created it?
image/mood
lifestyle
expertise
personality/symbol
14
What do the 4 P's stand for?
pace, pact, promotion, price
place, pace, promotion, price
price, promotion, place, product
15
Mr. Clean is an example of which message execution style?
testimonial/endorsement
fantasy
personality/symbol
mood/image
16
Showing normal people using a product naturally is the slice of life consumer promotion tool.
True
False
17
The process by which companies create value for customers and build strong customer relationships in to create value is?
Sales Promotion
Marketing
CLV
18
The development public relations function is used primarily in nonprofits in order to get donations and volunteers.
True
False
19
The three parts of advertising evaluation are ________.
customer, brand, decision
sales, revenue, audience
reach, frequency, impact
20
Any paid form of non-personal presentation and promotion of products by an identified sponsor is ________.
advertising
sales promotion
public relations
personal selling
21
Rebates allow customers to save money before the sale.
True
False
22
Sales promotions are a short-term incentives to encourage the purchase or sale of a product/service.
False
True
23
The story of Joshie the Giraffe and The Ritz-Carlton is an example of creating customer delight (make them say wow).
False
True
24
The Netflix ad below is an example of which type of online advertising?
display ads
tab ads
search ads
Netflix ads
25
Which two below are the two types of digital media websites used in digital marketing?
marekting community website
branded marketing community
marketing website
branded community
26
What is the first step in the marketing process?
understand the marketplace and customer needs/wants
build profitable relationships and create customer delight
design a customer-driven marketing strategy
construct an integrated marketing program that delivers superior value
27
This public relations function lobbying is used when a company works with government officials.
True
False
28
Press Relations are usually not newsworthy information.
True
False
29
Which company revolutionized movie distribution?
Disney +
HBO
Netflix
Hulu
30
What type of message execution style is displayed below?
slice of life
brand/image
testimonial/endorsement
lifestyle
31
When a company uses a commercial to build a certain feeling around a product it is which message execution style?
mood/image
slice of life
personality/symbol
32
Engaging directly with carefully targeted individual customers to obtain both an immediate and lasting customer response
sales promotion
advertising
direct and digital
33
Which message execution style is being used when an ad provides research or is supported by a doctor?
fantasy
lifestyle
scientific evidence
slice of life
34
Unilever has begun to focus on improving the social and environmental impact of their products in use.
True
False
35
The Promotional strategy below is frequently used by pharmaceutical companies when they release medicine commercials.
True
False
36
This company has recently been telling consumers to buy less in order to save the planet.
Patagonia
Nike
The North Face
Yeti
37
In the POES model the P stands for promotion.
True
False
38
Intel and Toshiba created a social media film called "Inside" that is blurs the lines of advertising.
True
False
39
P&G is combining old promotion tactics with newer social media tactics to draw substantial media coverage.
False
True
40
TOMS is known for a mission that seeks both company profits and to make the world a better place.
True
False
41
When a product is first introduced the company's objective is to inform consumers about the product
True
False
42
What is being defined below?
sales promotion
personal selling
public relations
43
The promotion mix is displayed below
True
False
44
When a company emails its customers a deal such as save 10% it is an example of email marketing
True
False
45
once a product reaches it maturity the companies objective is to remind consumers of their product.
True
False
46
The three types of media decisions are 1. media type 2. media vehicles 3. media timing
False
True
47
The picture below is an example of the pull promotion strategy.
True
False
48
What is the picture below the formula for?
Net Marketing Return on Investments (MROI)
Marketing Return on Sales (MROS)
Net Marketing Contribution (NMC)
49
Advertainment is when an ad is so interesting that people want to watch them.
True
False
50
Building an image around local communities is known as which public relations function?
public affairs
investor relations
press relations
lobbying
51
What is the fourth step in the marketing process?
design a customer-driven marketing strategy
understand the marketplace and customer needs/wants
construct an integrated marketing program that delivers superior value
build profitable relationships and create customer delight
52
What does Amazon do different than their competitors?
engages customers and enhances their online buying experience
larger scale online buying and low quality products
53
What is the picture below the formula for?
Net Marketing Contribution (NMC)
Marketing Return on Investments (MROI)
Marketing Return on Sales (MROS)
54
The marketing mix is a set of tactical tools used to create a response in the marketplace.
True
False
55
Which message execution style is used to show consumers how a product works in their target audiences life?
testimonial/endorsement
slice of life
lifestyle
56
Snapchat tries to combat issues with monetization by using online advertising as a source of revenue.
True
False
57
What is the picture below the formula for?
Marketing Return on Sales (MROS)
Net Marketing Contribution (NMC)
Marketing Return on Investments (MROI)
58
The Wayfair commercials where the actors sing are an example of musical message execution style.
False
True
59
Below is the definition of what?
sales promotion
personal selling
direct and digital
60
Happy Meal toys are an example of the premium consumer promotional tool.
True
False
61
Pens with the Huntington logo are an example of the premium consumer promotion tools.
True
False
62
The ads below are an example of search online advertising.
True
False
63
Smartphones have effected the way people live and buy.
False
True
64
coupons are not an example of a consumer promotion tool.
False
True
65
The final step in the marketing process is to capture value from customers to create profits and customer equality.
True
False
66
A common example of a consumer promotion tools being used in the real world are samples at Sams Club.
False
True
67
Which message execution style builds a fantasy around a companies product?
musical
fantasy
platform
mood/image
68
Which public relations function was used when the Old Spice Man appeared on Ellen?
press relations
public affairs
development
product publicity
69
The Doritos Super Bowl ad generated a substantial amount of consumer engagement for the company.
False
True
70
McDonald's Monopoly is an example of which consumer promotion tool?
contests, sweepstakes, games
price packs
advertising specialties
premium
71
What's the second step in the marketing process?
design a customer-driven marketing strategy
understand the marketplace and customer needs/wants
build profitable relationships and create customer delight
construct an integrated marketing program that delivers superior value
72
A blog is an online journal where people or companies post their thoughts and other content.
True
False
73
Once a product begins to grow and people know about it the companies objective is to persuade consumers to buy it.
True
False