Email Etiquette

Question 1

Proofreading is not important in emails as it is considered casual communication.

Accepted Answer

False

Question 2

The _____ is the main part of the email message that contains text and images/attachments.

Accepted Answer

Body

Question 3

BCC stands for...

Accepted Answer

Blind Carbon Copy

Question 4

CC stands for...

Accepted Answer

Carbon Copy

Question 5

When you want to send someone an email, but you don't want the other person to see who you sent it to, you use...

Accepted Answer

BCC

Question 6

When you use ALL CAPS in your messages, what does this make the reader think?

Accepted Answer

All the above

Question 7

Emails create a permanent record of communication

Accepted Answer

True

Question 8

A Subject Line Should....

Accepted Answer

Have the important parts of the email

Question 9

What is the best salutation for when you are addressing your teacher/boss?

Accepted Answer

Dear (Insert Teacher/Boss Name),

Question 10

You have an assignment due a week from today, and you have questions. When is the best time to contact your teacher?

Accepted Answer

A Week before

Question 11

What is the best salutation for when you are trying to emai a friend?

Accepted Answer

All the Above

Question 12

It is always important to have a subject line in an email?

Accepted Answer

True

Question 13

What is NOT appropriate to communicate through email.

Accepted Answer

Password Requests

Question 14

What is a salutation?

Accepted Answer

Greeting to an email

Question 15

If you receive a mass email, and you want everyone to see your response, what button should you push?

Accepted Answer

Reply All

Question 16

An email signature is a...

Accepted Answer

A closing message providing contact information to the reader

Question 17

What does "email etiquette" mean?

Accepted Answer

Correct behavior for writing and answering emails

Question 18

An email should include all of the following, EXCEPT:

Accepted Answer

slang or abbreviations

Questions 18