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Questions
30
Answers
1
Which of the following terms refers to all money owed?
financial status
net worth
assests
liabilities
2
The ideal salon arrangement has an efficent traffic pattern providing:
80 sqft. per salon professional
the least steps for the client and salon professional to travel
a remote reception area
the most steps for the client and salon professional to travel
3
The type of business ownership in which two or more persons share all costs of opening, operating and maintaing is a :
franchise
corporation
partnership
sole proprietorship
4
U.S. Social Security and Canadian Pension taxes are planned savings/retirement funds, and the money is collected by the:
state government
city council
U.S. and Canadian governments
county government
5
In many cases, the first person to greet a client as they arrive is the:
receptionist
manager
owner
distributor
6
Which form of advertising involves sending postcards or flyers to prospective clients?
word of mouth advertising
direct mailing advertising
TV and radio advertising
involvement in community affairs
7
The tax based on the profits (earnings) of a buisness is known as:
sales tax
payroll tax
operating tax
income tax
8
The term given for selling products for client home care is:
scheduling
retailing
warehousing
networking
9
What % of the total salon expenses generally represents compensation for the salon owner and employees?
50%
75%
25%
10%
10
Earing additional payment based on the number of clients a salon professional brings into the salon is considered what?
workers compensation
salary plus commission structure
salary structure
commission structure
11
Compliance with all local, state/province and federal rules, regulations and laws is the responsibility of the:
local authorities
formaer building owner
salon owner
salon employees
12
Which type of insurance protects the salon owner from financial loss due to an employee's negligence?
malpractice
product liability
premise
Social Security
13
Renting or leasing a workstation from a building owner would represent which of the following situations?
independent contractor
partnership
sole proprietorship
corporation
14
Successful salons have staff members that are effectively recommending services and retail by doing all, except:
offering sound advice
communicating professionally
making negative comments
listening to clients
15
To be granted future loans, it is important to pay loans on time and avoid:
compensation
insurance
default
taxes
16
Which of these descriptions is NOT a guideline to be used when creating a resume?
list awards
write the resume in a brief and concise manner
provide at least 8 pages of information
show prior employment information
17
All of the following items are important factors of research in the process of salon planning EXCEPT:
cost of necessary improvements
location
market need
inaccessible parking
18
The determentation on weather a specific product should be comntinued as a retail item is based on the number of:
leftovers
turnovers
product samples
retail recommendations
19
Which of the following business types is owned by the shareholders and formed under legal guidelines?
franchise
partnership
corporation
proprietorship
20
Which of the following items must be reported as employee income?
money paid to vendors for products
change given to a client following payment
operating expenses paid by the salon
tips received by an employee
21
It is wise to keep all records of daily sales and services for:
10 years
2-4 years
5-7 years
6-14 years
22
Which of the following statements describes what you should do if you are asked a question that seems discriminatory?
answer the question truthfully
politely decline to answer
give a false answer
remain defiantly silent
23
Dependability as a work principle can be described as:
getting along with coworkers
not waiting to be told what to do
showing up on time and ready to work
showing that you love what to do
24
All payments received from clients for services and home care products purchased is known as:
income
compensation
expenses
taxes
25
An important aspect to remember when managing the financial operations of a salon is to:
avoid generating business through promotion
dismiss advice from an accountant
create a budget
ignore economic conditions
26
A client retention strategy in which clients reserve a future appointment before leaving their current visit is:
word of mouth
balancing
upselling
prebooking
27
Net worth is calculated by subtracting liabilities from:
loan balances
assests
student loans
charge accounts
28
What is considered the best form of adsvertising?
pamphlets
television
billboards
word of mouth
29
The salon professional's name, scheduled service, client's name, date and client's # should all be included in the form:
I-9 form
federal income tax from
appointment book
state income tax form
30
An easy, effective and inexpensive way to attract new clients is to:
point out weaknesses of other stylist to clients
distribute business cards to potentail clients
run behind to show the salon is busy
promote service that aren't available in the salon