Records Management- ARMA Rules

Question 1

In a terminal-digit filing system, what is the key sorting method?

Accepted Answer

Last two digits of the number

Question 2

What is a suspension file used for?

Accepted Answer

To hang and organize folders inside a filing cabinet

Question 3

Do spaces or capital letters change filing order?

Accepted Answer

No, they are ignored

Question 4

What should you do with a business name like “The Daily Bean”?

Accepted Answer

File under “Daily Bean”

Question 5

"Nothing" always comes before "something" when filing.

Accepted Answer

True

Question 6

File numeric names before alphabetic names, and numbers are filed in digit order, not spelled-out order.

Accepted Answer

True

Question 7

You see “Dr. Mary Anne Miller Jr.” — What part of her name matters most for filing?

Accepted Answer

Miller

Question 8

Which of these should be filed as written, even if it has a prefix?

Accepted Answer

Van Gogh

Question 9

When indexing a person’s name, what order should you follow

Accepted Answer

Middle, last, first

Question 10

When should a record be destroyed?

Accepted Answer

When it's outdated or past retention policy

Question 11

Why is records management important to a business?

Accepted Answer

It ensures quick access to accurate information

Question 12

What is the main purpose of records management in an organization?

Accepted Answer

To organize, store, and retrieve records efficiently

Question 13

What is the correct order when filing a person’s full name?

Accepted Answer

Last, First, Middle

Question 14

We have to include personal and professional titles, but do ignore suffixes at the end.

Accepted Answer

False

Question 15

You find a file named “J. A. Smith” and “John A. Smith.” What do you do?

Accepted Answer

Check if they refer to the same person

Question 16

AT&T is filed as ATT

Accepted Answer

True

Question 17

Which filing method groups records based on where they’re used or created?

Accepted Answer

Geographic

Question 18

You have a company name with numbers and letters. Which comes first in the file?

Accepted Answer

Numbers

Question 19

Which comes first in alphabetical order?

Accepted Answer

Green

Question 20

How should government department names be filed?

Accepted Answer

By the name of the governmental unit and distinctive department name

Question 21

Which name will come first when filing alphabetically?

Accepted Answer

1st Class Printing

Question 22

RIM stands for Records and Information Management. How do you file it?

Accepted Answer

Under R for RIM

Question 23

According to ARMA rules: Start with the last name, then the first name, and finally the middle name or initial.

Accepted Answer

True

Question 24

Taylor, Sam A. before Taylor, Sam B.

Accepted Answer

True

Question 25

Which of these names is filed exactly the same, ignoring punctuation?

Accepted Answer

D’Arcy and Darcy

Question 26

Treat name prefixes as part of the last name

Accepted Answer

True

Question 27

What is a correct step in filing a physical record?

Accepted Answer

Check if it’s already filed

Question 28

What should you do when two names are exactly the same?

Accepted Answer

Use the company or address to decide

Question 29

File abbreviations as written. Do not spell them out.

Accepted Answer

True

Question 30

You have two files for “Lee, Mia” — one from HR, one from Payroll. What do you do?

Accepted Answer

File them separately using department as a tie-breaker

Question 31

File business names as written, ignoring articles like The, A, or An.

Accepted Answer

True

Question 32

What filing system stores records by last name or company name?

Accepted Answer

Alphabetic

Records Management- ARMA Rules

Questions 32

Records Management- ARMA Rules

Questions 32