To look professional at work:

follow the center’s dress code.

Which is considered to be a courtesy?

Saying “please” and “thank you”

The best way to look professional at work is to:

follow the center’s dress code

Which nursing team member has a bad attitude?

The LPN who tells everyone about how hard he works.

You are the carpool driver today. You need to get gas. What should you do?

Leave earlier than usual to get the gas.

One way to respond to stress is to:

Have a regular exercise routine

Which of the following is good work ethics?

Making a doctor’s appointment for your day off

Which statement is true about priorities?

Setting priorities helps provide safe care.

Which statement about stress is correct?

Stress affects the whole person.

the response or change in the body caused by emotional, physical, social

You have multiple ear piercings. You should:

follow the center’s dress code.

Which will protect residents and yourself from harm?

Following your job description and center policies and procedures

an event or factor that causes stress.

Which behavior is acceptable in the workplace?

Going to a private place if angry or upset

It is important that a nursing assistant be healthy. This is accomplished by:

Having your eyes checked annually

You are ill and cannot work as scheduled. What should you do?

Follow the center’s attendance policy.

Which statement about harassment is correct?

Victims of sexual harassment can be men or women.

A resident’s care is assigned to Sally. The resident needs to use the bathroom. Sally is on a meal break. Who will help?

Any staff member on the unit can help the resident.

Which of the following is good work ethics?

Having your son meet you for lunch during your break

studbud

Chapter 3 Work Ethic

55 termsStudBud Administration1,886 plays

CNA

Flashcards55 cardsFPractice quizPHost liveL

Questions 55

Answers

1
When you eavesdrop, you:
promote confidentiality.
commit fraud.
invade the person’s privacy.
gossip.
2
Necklaces and earrings are dangerous because:
they can scratch residents.
they can damage care equipment.
residents can pull them off.
they provide a place for microbes to grow and multiply.
3
Uniforms, stockings, socks, and shoes must be:
in style.
clean.
provided by the center.
white.
4
You should wear a wristwatch that:
has a stopwatch
has a second hand.
is digital.
has an alarm.
5
To look professional at work:
wear your favorite clothes.
wear shoes that are in style.
keep your nails polished.
follow the center’s dress code.
6
Which article of jewelry is acceptable to wear to work as a nursing assistant?
Dangling earrings
Bracelet
Wedding band
Necklace
7
Understanding your feelings, strengths, and weaknesses is:
consideration.
trustworthiness.
conscientiousness.
self-awareness.
8
Laughing can help you reduce or cope with stress.
True
False
9
Which is considered to be a courtesy?
Saying “please” and “thank you”
Refusing to help in order to foster independence
Requiring residents to open their own doors
Calling a resident by his or her first name
10
The best way to look professional at work is to:
ask your friends to help you shop for uniforms.
check yourself in the mirror before leaving for work.
follow the center’s dress code
wear your favorite clothes to work.
11
Nail polish:
must be a dark shade.
is not worn.
must be in good repair.
must be a light shade.
12
Guidelines for job safety include the following except:
Understanding your job description
Requesting training when needed
Helping others only when asked
Knowing the policies and procedures
13
Which nursing team member has a bad attitude?
The nursing assistant who offers to help others.
The LPN who tells everyone about how hard he works.
The nursing assistant who says “please” and “thank you” a lot.
The RN who gives praise and compliments.
14
Large rings and bracelets are dangerous because:
residents can pull them off.
they can scratch residents.
they can fall off.
they can damage care equipment.
15
You need to arrive for work:
before your shift starts.
within 10 minutes of your shift’s starting time.
when your shift starts.
within 5 minutes of your shift’s starting time.
16
Which will not promote physical and mental health?
Having your eyes examined
Good nutrition
Exercising once a week
Taking medications as a doctor prescribed
17
You are the carpool driver today. You need to get gas. What should you do?
Get it after you pick everyone up.
Get it after work.
Ask everyone to help pay for the gas.
Leave earlier than usual to get the gas.
18
Work Ethics means
right and wrong conduct.
trusting others with personal information.
behavior in the workplace.
being polite and considerate.
19
One way to respond to stress is to:
Sleep only 4-6 hours a night
Have a regular exercise routine
Avoid all carbohydrates
Multi-task, doing more than one thing at a time
20
Childcare emergencies are:
the center’s responsibility.
your responsibility.
your coworkers’ responsibility.
part of your benefits package.
21
Being dependable means:
making promises you can’t keep.
working when scheduled.
being eager to learn.
reporting to work on time the majority of time.
22
You see two health team members talking quietly to each other. You tell your coworkers what you overhead. This is:
defamation.
gossip.
eavesdropping.
an invasion of privacy.
23
You need to call your children. When should you make the call?
During meal or break times.
After you finish assigned tasks.
When residents are napping.
When the nurse is talking to the doctor.
24
Which of the following is good work ethics?
Making a doctor’s appointment for your day off
Carrying a personal pager
Asking a coworker for lunch money
Using the center’s computer to update your social network status
25
You say things that offend another person. This is:
being rude.
harassment.
gossip.
defamation.
26
Which statement is true about priorities?
Setting priorities helps provide safe care.
Only a nurse can set priorities.
Setting priorities is always easy.
Priorities never change.
27
Which statement about stress is correct?
Stress is abnormal.
Stress affects the whole person.
Stress only occurs while you are at work.
Stress occurs only when you are sleep deprived.
28
Confidentiality includes information about:
All of the above
The family
The resident
Co-workers
29
You are scheduled to work from 3:00 PM to 11:30 PM. Which statement is correct?
You can leave for a childcare emergency.
You must stay the entire time.
You can leave no later than 11:30 PM.
You do not have to work overtime.
30
Having concern for a person is:
caring.
enthusiasm.
empathy.
respect.
31
Before leaving the unit for a break, you need to:
tell every patient goodbye.
tell the nurse.
write your time of departure down at the desk for the nurse to see.
use the restroom.
32
Treating the person with dignity is:
respectfulness.
enthusiasm.
empathy.
cheerfulness.
33
Setting priorities can help you reduce or cope with stress.
False
True
34
Stress is:
what causes illness.
the response or change in the body caused by emotional, physical, social
anxiety, fear, anger, dread, and depression.
anything that is not pleasant.
35
An application is required when applying for a job. The following information is required except:
Social security number
Marriage license
Identification
Proof of citizenship
36
Perfumes, colognes, and after-shave lotions:
must be a light fragrance.
must be approved by the center.
may offend residents.
prevent body odors.
37
You have multiple ear piercings. You should:
plug the holes.
ask the residents if they mind you wearing them.
wear as many earrings as needed.
follow the center’s dress code.
38
Which will protect residents and yourself from harm?
Telling your spouse you made a mistake once you have left the facility
Making excuses or blaming others for your actions
Following your own gut instinct for how a procedure should be done
Following your job description and center policies and procedures
39
A stressor is:
the response/change in the body caused by any emotional, physical, social
what causes illness.
anything that is not pleasant.
an event or factor that causes stress.
40
You can share information about a resident with:
the family.
visitors.
coworkers.
the nurse.
41
Professional speech and language includes which of the following?
Using slang
Speaking clearly
Shouting only when other residents are fighting
Cursing only when necessary
42
Which behavior is acceptable in the workplace?
Bringing fund-raising items to work
Going to a private place if angry or upset
Checking cell phone messages between residents
Borrowing money for lunch
43
It is important that a nursing assistant be healthy. This is accomplished by:
Eating foods high in sugar for extra energy
Having your eyes checked annually
Getting 5-6 hours of sleep a night
Starting a vigorous exercise program
44
When resigning from a job, an employee should give:
One week’s notice
No reason for leaving
A verbal notice
A written notice
45
Good personal hygiene involves:
daily bathing.
brushing teeth
taking a tub bath.
taking a shower.
46
You are ill and cannot work as scheduled. What should you do?
Go to bed.
Follow the center’s attendance policy.
Find someone to work for you.
Call your supervisor after your shift starts.
47
Which statement about harassment is correct?
Harassment does not involve pictures.
Harassment is always sexual.
Harassment always involves touch.
Victims of sexual harassment can be men or women.
48
Your break time is 15 minutes long. How long can you take?
20 minutes
15 minutes
10 minutes
As long as it takes you to get food
49
A resident’s care is assigned to Sally. The resident needs to use the bathroom. Sally is on a meal break. Who will help?
Any staff member on the unit can help the resident.
Sally. She will have to return to the unit.
No one. The resident will have to wait until Sally is done eating.
The resident’s family can help the resident.
50
Stress in your personal life can affect your work and the care that you give.
False
True
51
Which of the following is good work ethics?
Using phones on the nursing unit to make personal calls
Selling your handmade crafts at work
Having your son meet you for lunch during your break
Bringing your child to work with you
52
During lunch, your coworkers are talking about other staff members. What should you do?
Tell the nurse what happened.
Excuse yourself and leave the table.
Share the comments with staff members who were not there.
Sit there without saying anything.
53
Which is not a source for finding a job?
Phone book yellow pages
The state employment service
Newspaper classified ads
The state nursing assistant registry
54
You have a tattoo. You should:
cover it.
show it to residents.
wear uniforms that allow it to be seen.
have it removed.
55
During an interview, an applicant should:
Examine the person’s desk for clues
Watch body language
Respond only to “yes” or “no” questions
Avoid eye contact

Chapter 3 Work Ethic Flashcards | StudBud

Chapter 3 Work Ethic

55 termsStudBud Administration1,886 plays

CNA

Flashcards55 cardsFPractice quizPHost liveL

Questions 55

Answers

1
When you eavesdrop, you:
promote confidentiality.
commit fraud.
invade the person’s privacy.
gossip.
2
Necklaces and earrings are dangerous because:
they can scratch residents.
they can damage care equipment.
residents can pull them off.
they provide a place for microbes to grow and multiply.
3
Uniforms, stockings, socks, and shoes must be:
in style.
clean.
provided by the center.
white.
4
You should wear a wristwatch that:
has a stopwatch
has a second hand.
is digital.
has an alarm.
5
To look professional at work:
wear your favorite clothes.
wear shoes that are in style.
keep your nails polished.
follow the center’s dress code.
6
Which article of jewelry is acceptable to wear to work as a nursing assistant?
Dangling earrings
Bracelet
Wedding band
Necklace
7
Understanding your feelings, strengths, and weaknesses is:
consideration.
trustworthiness.
conscientiousness.
self-awareness.
8
Laughing can help you reduce or cope with stress.
True
False
9
Which is considered to be a courtesy?
Saying “please” and “thank you”
Refusing to help in order to foster independence
Requiring residents to open their own doors
Calling a resident by his or her first name
10
The best way to look professional at work is to:
ask your friends to help you shop for uniforms.
check yourself in the mirror before leaving for work.
follow the center’s dress code
wear your favorite clothes to work.
11
Nail polish:
must be a dark shade.
is not worn.
must be in good repair.
must be a light shade.
12
Guidelines for job safety include the following except:
Understanding your job description
Requesting training when needed
Helping others only when asked
Knowing the policies and procedures
13
Which nursing team member has a bad attitude?
The nursing assistant who offers to help others.
The LPN who tells everyone about how hard he works.
The nursing assistant who says “please” and “thank you” a lot.
The RN who gives praise and compliments.
14
Large rings and bracelets are dangerous because:
residents can pull them off.
they can scratch residents.
they can fall off.
they can damage care equipment.
15
You need to arrive for work:
before your shift starts.
within 10 minutes of your shift’s starting time.
when your shift starts.
within 5 minutes of your shift’s starting time.
16
Which will not promote physical and mental health?
Having your eyes examined
Good nutrition
Exercising once a week
Taking medications as a doctor prescribed
17
You are the carpool driver today. You need to get gas. What should you do?
Get it after you pick everyone up.
Get it after work.
Ask everyone to help pay for the gas.
Leave earlier than usual to get the gas.
18
Work Ethics means
right and wrong conduct.
trusting others with personal information.
behavior in the workplace.
being polite and considerate.
19
One way to respond to stress is to:
Sleep only 4-6 hours a night
Have a regular exercise routine
Avoid all carbohydrates
Multi-task, doing more than one thing at a time
20
Childcare emergencies are:
the center’s responsibility.
your responsibility.
your coworkers’ responsibility.
part of your benefits package.
21
Being dependable means:
making promises you can’t keep.
working when scheduled.
being eager to learn.
reporting to work on time the majority of time.
22
You see two health team members talking quietly to each other. You tell your coworkers what you overhead. This is:
defamation.
gossip.
eavesdropping.
an invasion of privacy.
23
You need to call your children. When should you make the call?
During meal or break times.
After you finish assigned tasks.
When residents are napping.
When the nurse is talking to the doctor.
24
Which of the following is good work ethics?
Making a doctor’s appointment for your day off
Carrying a personal pager
Asking a coworker for lunch money
Using the center’s computer to update your social network status
25
You say things that offend another person. This is:
being rude.
harassment.
gossip.
defamation.
26
Which statement is true about priorities?
Setting priorities helps provide safe care.
Only a nurse can set priorities.
Setting priorities is always easy.
Priorities never change.
27
Which statement about stress is correct?
Stress is abnormal.
Stress affects the whole person.
Stress only occurs while you are at work.
Stress occurs only when you are sleep deprived.
28
Confidentiality includes information about:
All of the above
The family
The resident
Co-workers
29
You are scheduled to work from 3:00 PM to 11:30 PM. Which statement is correct?
You can leave for a childcare emergency.
You must stay the entire time.
You can leave no later than 11:30 PM.
You do not have to work overtime.
30
Having concern for a person is:
caring.
enthusiasm.
empathy.
respect.
31
Before leaving the unit for a break, you need to:
tell every patient goodbye.
tell the nurse.
write your time of departure down at the desk for the nurse to see.
use the restroom.
32
Treating the person with dignity is:
respectfulness.
enthusiasm.
empathy.
cheerfulness.
33
Setting priorities can help you reduce or cope with stress.
False
True
34
Stress is:
what causes illness.
the response or change in the body caused by emotional, physical, social
anxiety, fear, anger, dread, and depression.
anything that is not pleasant.
35
An application is required when applying for a job. The following information is required except:
Social security number
Marriage license
Identification
Proof of citizenship
36
Perfumes, colognes, and after-shave lotions:
must be a light fragrance.
must be approved by the center.
may offend residents.
prevent body odors.
37
You have multiple ear piercings. You should:
plug the holes.
ask the residents if they mind you wearing them.
wear as many earrings as needed.
follow the center’s dress code.
38
Which will protect residents and yourself from harm?
Telling your spouse you made a mistake once you have left the facility
Making excuses or blaming others for your actions
Following your own gut instinct for how a procedure should be done
Following your job description and center policies and procedures
39
A stressor is:
the response/change in the body caused by any emotional, physical, social
what causes illness.
anything that is not pleasant.
an event or factor that causes stress.
40
You can share information about a resident with:
the family.
visitors.
coworkers.
the nurse.
41
Professional speech and language includes which of the following?
Using slang
Speaking clearly
Shouting only when other residents are fighting
Cursing only when necessary
42
Which behavior is acceptable in the workplace?
Bringing fund-raising items to work
Going to a private place if angry or upset
Checking cell phone messages between residents
Borrowing money for lunch
43
It is important that a nursing assistant be healthy. This is accomplished by:
Eating foods high in sugar for extra energy
Having your eyes checked annually
Getting 5-6 hours of sleep a night
Starting a vigorous exercise program
44
When resigning from a job, an employee should give:
One week’s notice
No reason for leaving
A verbal notice
A written notice
45
Good personal hygiene involves:
daily bathing.
brushing teeth
taking a tub bath.
taking a shower.
46
You are ill and cannot work as scheduled. What should you do?
Go to bed.
Follow the center’s attendance policy.
Find someone to work for you.
Call your supervisor after your shift starts.
47
Which statement about harassment is correct?
Harassment does not involve pictures.
Harassment is always sexual.
Harassment always involves touch.
Victims of sexual harassment can be men or women.
48
Your break time is 15 minutes long. How long can you take?
20 minutes
15 minutes
10 minutes
As long as it takes you to get food
49
A resident’s care is assigned to Sally. The resident needs to use the bathroom. Sally is on a meal break. Who will help?
Any staff member on the unit can help the resident.
Sally. She will have to return to the unit.
No one. The resident will have to wait until Sally is done eating.
The resident’s family can help the resident.
50
Stress in your personal life can affect your work and the care that you give.
False
True
51
Which of the following is good work ethics?
Using phones on the nursing unit to make personal calls
Selling your handmade crafts at work
Having your son meet you for lunch during your break
Bringing your child to work with you
52
During lunch, your coworkers are talking about other staff members. What should you do?
Tell the nurse what happened.
Excuse yourself and leave the table.
Share the comments with staff members who were not there.
Sit there without saying anything.
53
Which is not a source for finding a job?
Phone book yellow pages
The state employment service
Newspaper classified ads
The state nursing assistant registry
54
You have a tattoo. You should:
cover it.
show it to residents.
wear uniforms that allow it to be seen.
have it removed.
55
During an interview, an applicant should:
Examine the person’s desk for clues
Watch body language
Respond only to “yes” or “no” questions
Avoid eye contact