Health Science Paying for Healthcare Quiz

Question 1

HC workers are alert to situations when pt verbal & nonverbal messages don't match by use of...

Accepted Answer

observation

Question 2

median is...

Accepted Answer

number exactly in the middle of a number set

Question 3

Which of the following is a good way to improve listening skills?

Accepted Answer

face the sender

Question 4

All of the following are parts of the communication process except...

Accepted Answer

protocol

Question 5

Through feedback, a sender learns that the receiver understood the message as it was intended.

Accepted Answer

True

Question 6

a person's ability to obtain & understand health-related info & make decisions using that info.

Accepted Answer

health literacy

Question 7

procedure for submitting costs for medical procedures so that payment may be collected.

Accepted Answer

claims process

Question 8

Charting or signing for another HC worker would falsify that patient's record?

Accepted Answer

True

Question 9

term for the science that includes collection, organization & interpretation of numerical data.

Accepted Answer

statistics

Question 10

evaluation process in which a group of patients is sorted according to urgency of need for care

Accepted Answer

triage

Question 11

A frown, smile, raised eyebrow for frown are examples of nonverbal messages sent through...

Accepted Answer

body language

Question 12

Patient_____ shows major illnesses and surgeries as well as those of close relatives.

Accepted Answer

family and personal history

Question 13

The "Do Not Use" list of medical abbreviations is important because...

Accepted Answer

Patients could receive the wrong medication.

Question 14

term for a code of polite behavior among members of a profession or group.

Accepted Answer

etiquette

Question 15

Healthcare workers conscientiously use their own body language to improve patient care by...

Accepted Answer

looking at a patient and leaning in when listening

Question 16

facts about a specific topic, which are used for reference or analysis.

Accepted Answer

data

Question 17

Health Assessments refer to forms & notes that HC workers add to medical records by charting.

Accepted Answer

False

Question 18

The SOAP method for communicating patient information to other healthcare providers stands for

Accepted Answer

Subjective, Objective, Assessment, Plan

Question 19

mode is...

Accepted Answer

number that occurs most frequently

Question 20

The key element in communication is...

Accepted Answer

understanding

Question 21

Mean is..

Accepted Answer

mathematical average of your data

Question 22

How have PCs & networking capabilities improved medical documentation processes and procedures?

Accepted Answer

all of the above

Question 23

written reports of observable, measurable and reproducible findings from patient exams.

Accepted Answer

medical documentation

Question 24

medical document containing info from all clinicians involved in a patient's care.

Accepted Answer

electronic health record

Question 25

machine used to transmit pictures or written documentation using the public telephone network.

Accepted Answer

facsimile machine

Question 26

file containing documents describing a patient's med hx & care w/in a healthcare organization.

Accepted Answer

medical record

Question 27

Which of the following is a characteristic of a good listener?

Accepted Answer

providing feedback by asking further questions

Question 28

detailed account of each claim processed by an insurance plan-sent to pt as notification

Accepted Answer

explanation of benefits

Health Science Paying for Healthcare Quiz

Questions 28

Health Science Paying for Healthcare Quiz

Questions 28