Unit 6.0 Business Skills

Question 1

Establishing contacts that may lead to employment opprotunities

Accepted Answer

networking

Question 2

A written agreement with a buliding owner that outlines responibilities for repair and etc....

Accepted Answer

lease

Question 3

A simple resume should be how many pages

Accepted Answer

1

Question 4

The average time an employer will spend looking over a resume

Accepted Answer

10 sec, 20 sec

Question 5

Information about a specific population

Accepted Answer

demographics

Question 6

In the cosmetology industry, putting clients first is

Accepted Answer

required

Question 7

Skills mastered at other jobs that can be used in a new position

Accepted Answer

transferable skills

Question 8

Written summary of education and work experience

Accepted Answer

resume

Question 9

A small salon owned by an individual or 2 or more partners is a(n)

Accepted Answer

independent salon

Question 10

You should think about questions you want to ask the interviewer and bring a list in necessary

Accepted Answer

True

Question 11

The best way to improve you performance is to

Accepted Answer

find a role model

Question 12

Large national chains are owned by individuals who pay a fee to use the name

Accepted Answer

false

Question 13

A __________recognizes and resolves problems constructively

Accepted Answer

problem solver

Question 14

Supplies that are used and replaced daily in the salon are called

Accepted Answer

consumption supplies

Question 15

Renting a booth or a station

Accepted Answer

chair rental

Question 16

A plan to meet financial obligations

Accepted Answer

budget

Question 17

In planning the physical layout of the salon,it should be designed for,

Accepted Answer

maximum efficiency

Question 18

To prepare for questions that may be asked in an interview, you should,

Accepted Answer

reflect on answers in advance

Question 19

Deductive reasoning means to eliminate options you know are wrong

Accepted Answer

true

Question 20

when choosing a salon to work at, it is important to choose one that

Accepted Answer

services the type of clientele you want to serve

Question 21

Information on your resume should be relevant to

Accepted Answer

position you are applying for

Question 22

what you actually get paid for work

Accepted Answer

compensation

Question 23

The stockholder of a corporation has to pay unemployment insurance taxes on

Accepted Answer

salary

Question 24

Document that outlines the duties and responsibilities of a particular position in the salon

Accepted Answer

job description

Question 25

When opening a new salon, the location should reflect

Accepted Answer

primary clientele

Question 26

Newspaper, radio ads and charitable events are all forms of

Accepted Answer

advertising

Question 27

The practice of recommending and selling additional services to clients

Accepted Answer

upselling

Question 28

Recommending professional products to clients for at home use

Accepted Answer

retailing

Question 29

Process of reaching logistical conclusions with logistical reasoning

Accepted Answer

deductive reasoning

Question 30

staff or employees

Accepted Answer

personnel

Question 31

Scheduling a client for their next appointment before they leave the salon it is called

Accepted Answer

rebooking

Question 32

As a new salon professional the best form of compensation is

Accepted Answer

salary

Question 33

When researching employment opprtunities, it is important that a stylist make

Accepted Answer

informed comparisons

Question 34

Booking appointments and greeting clients is the responsibility of the

Accepted Answer

receptionist

Question 35

Telling clients about products without stressing that they buy it is a(n)

Accepted Answer

soft sell

Question 36

Recommending and selling additional services to clients

Accepted Answer

ticket upgrading

Question 37

not paying back loans

Accepted Answer

defaulting

Question 38

Understanding strategies for taking test

Accepted Answer

test wise

Question 39

Money to invest in a business

Accepted Answer

capital

Question 40

Customers who are loyal to a particular stylist

Accepted Answer

client base

Question 41

Commitment to a strong moral code

Accepted Answer

integrity

Question 42

After a salon visit, you should

Accepted Answer

send a thank you note

Question 43

To ensure all key areas of a salon are observed during you visit, you should develop a

Accepted Answer

checklist

Question 44

A _________ describes a business and foresees projections for the next 5 years

Accepted Answer

business plan

Question 45

in the salon environment you must practice and perfect your

Accepted Answer

people skills

Question 46

Percentage of revenue taken from services performed by a stylist

Accepted Answer

commission

Question 47

A salary plus commission structure is used to motivate stylists to increase

Accepted Answer

productivity

Unit 6.0 Business Skills

Questions 47

Unit 6.0 Business Skills

Questions 47