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Decision Making review for final Flashcards | StudBud
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Decision Making review for final
Decision Making review for final
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final
Flashcards
59 cards
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Practice quiz
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Questions
59
Answers
1
Qualities of effective leaders include
task oriented
all of the above
good listening
relationship oriented
2
True or false? When we work in groups, we can learn about ourselves.
True
false
3
Communication is about
all of the above
creating meaning
sharing our sense of the world
making sense of our world
4
Group synergy means
is a string of connected stories
the whole is greater than the sum of its parts
is the process of reducing uncertainty
5
True or false? People often join groups out of a need to belong
false
true
6
The crash of the space shuttle Challenger is often blamed on
either/or fallacious reasoning
an unclear vision
groupthink
effective listening
7
In order to lower stress before a speech, it's important to
visualize success
all of the above
take deep breaths and a power pose
practice, practice, practice
8
Which of the following are true?
As we get to know each other, attractiveness matters less
Agendas can help group effectiveness
all are true
Critical thinking and analysis are keys to group success
9
Small group communication is 3-20 people who
feel a sense of belonging
feel they exert influence
have a common purpose
all of the above
10
What percentage of communication is through nonverbal channels?
66%
25%
53%
80%
11
A social loafer
an effective group leader
a team player who doesn't pull his or her weight
is a type of bread served to groups
a stylish leather shoe
12
An ad hoc committee
is used to go over a company's taxes
is usually appointed for a specific task, and it disbands
is a committee with various tasks
is specific to hockey teams
13
Can constructive conflict bring people closer together?
Nope.
Yup.
14
What are Tuckman's group stages?
Forming, Storming, Norming, Performing
It doesn't matter, because Tuckman is a loser.
Forming, socializing, performing
Forming, norming, performing, befriending
15
When we speak in public, it's important to
plant our feet like trees
make eye contact and face our audience
cite our sources in the body of our speeches
all of the above
16
Which is a good way to avoid groupthink?
all of the above
have a devil's advocate
avoid critical thinking
jump on the bandwagon
17
Which type of power would you have if you were appointed a title of leader?
informative
expert
legitimate
reward
18
The three types of speeches are
informative, persuasive, and current events
informative, persuasive, entertaining
poetry slams, graduation, and informative
19
In general, the best group decisions are made by
flipping a coin
an expert
consensus
voting
20
Confirming responses
all of the above
may ask for clarification or provide support
may include an agreement about content
cause people to value themselves more
21
Groups that take the time to collaborate usually
all of the above
view a conflict as a problem to be solved
have better outcomes
set grievances aside
22
Powerpoint slides should
have simple, eye pleasing images
have lots of graphs
have many images per slide
have lots of words
23
Which group is more likely to be effective?
The group of people who have the same strengths
The group of people who have different strengths
24
True or false? Knowing your strengths and weaknesses can help you become a better team player
true
false
25
Are listening and hearing the same thing?
No
Yes
26
In an interview, it's best to
all of the above
be there about 5 minutes early
avoid personal questions
write a thank you within 24 hours
27
True or false? Jokes, stories, and shared experiences are always a waste of a group's time.
False
True
28
Which types of groups have the most satisfied members?
authoritarian
laissez-faire
leadership style doesn't really matter
democratic
29
Characteristics that enhance group success include all except
problem solving abilities
being closed to new ideas
supportiveness
positive attitudes
30
Effective team members
all of the above
are results oriented
deal with conflict constructively
trust each other
31
Which of the following is NOT a characteristic of an effective team?
external support and recognition
a competitive environment
principled, ethical leadership
a clear, elevating goal
32
Are optimists usually more successful than pessimists?
No way
Absolutely
33
Nonverbal communication includes
how we look and move
how we smell and how we use time
our expressions
all of the above
34
Focus groups
are structured like committees
are only for people who wear glasses
are often used by ad agencies for research
all of the above
35
Which of the following are true?
all are true
competent communicators adjust behaviors for each situation
We communicate from the minute we're born
we communicate through our clothing
36
Ways to enhance group effectiveness include
all of the above
clear ground rules
each member knowing their responsibilities and tasks
a plan for the team
37
In Maslow's Hierarchy of needs the need to feel worthwhile and valued is called the
self-actualization need
belongingness need
survival need
esteem need
38
Is it a good idea to wear perfume or cologne to an interview?
Oh, yea!
No way!
39
Domestic abuse can be
all of the above
verbal or emotional
physical or sexual
financial or cyber
40
Does surrounding yourself with positive people increase your chances of success and happiness?
yes
no
41
Which of the following are true?
Audiences usually don't like stories
Random acts of kindness can increase our happiness
It's good to have a lot of words on our Powerpoint slides
it's a good idea to pass things around during a speech
42
True or false? In an effective team, communication can be more important than intelligence.
false
True
43
In interpersonal relationships, it's helpful to write down the rules for constructive conflict
That's a useless idea.
That's a true statement
44
This logical fallacy tries to convince us because "everyone" thinks it's a good idea.
bandwagon fallacy
red herring
causal fallacy
hasty generalization
45
Which type of logical fallacy is it when someone undermines an idea by citing irrelevant facts?
Red herring
Bandwagon
Causal fallacy
Attacking the person
46
Sources should be
recent
all of the above
accurate
reliable
47
Which competency deals with task focus and managing interactions?
discussion management
relational
solution-oriented
problem-oriented
48
When using Robert's Rules of Order there should be
a written agenda
all of the above
focus on one topic at a time
a person who takes minutes
49
What percentage of the time do most managers in Fortune 500 companies spend in meetings?
50%
10%
70%
25%
50
Which of the following are true about group decision making?
Poor data often leads to poor decisions
It's best to determine several decision alternatives
all of the above
Decision making usually follows predictable patterns.
51
When we brainstorm for ideas it's good to
Be positive and open-minded
Accept all ideas without hesitation
Have a notetaker
all of the above
52
Steps to active listening include
all of the above
stop what you're doing and look for nonverbal cues
listen and ask questions
paraphrase content and feelings
53
This type of question usually has a yes/no response:
policy
prediction
fact
value
54
Which of the following afford the best opportunity to clarify meaning?
Phonecalls
texts
face-to-face
email
55
Which of the following is NOT true?
Groups naturally change over time
Positive team expectations lead to better results
It's important for group members to get to know one another
Goals are relatively unimportant for group decision making
56
A team does not need to collaborate when
there are unmanageable conflicts
all of the above
an expert has the answer
there is limited time
57
Which of the following are true?
Questions, stories, and quotes = good ways to start speeches
Around 80% of people are anxious about speaking in public
Speeches should have a beginning, middle, and end
all of the above
58
Which of the following contribute to a supportive group climate?
emotional involvement and equality
all of the above
Problem orientation and openness
"I" language instead of "you" language
59
The standards of a small group that establish which behaviors are permitted or encouraged are
roles
laws
goals
norms
