What is multithreading?

Operating multiple applications at the same time.

Before cleaning any device, what should you do?

Turn it off and unplug the device from the power source.

What is the first step in installing RAM.

Align the notches on the RAM then press till clicks in place

Installing app that was downloaded from different device

What is a design consideration for mobile CPUs used in laptops compared with desktop CPUs?

They require smaller cooling mechanisms than desktops do.

What roles does the OS have?

Controlling Hardware Access, Managing Applications

Some keyboard keys are not working properly. What should the technician check first?

if the Num Lock key and Scroll Lock key is on

Which important tasks are included in Preventive maintenance?

Hard drive error checking, Hard drive backup

Which feature of an Android or iOS mobile device helps prevent infections of the device?

Mobile device apps are run in a sandbox that isolates them

What is a closed-ended question that you may ask when solving a possible laptop battery failure

Can the laptop operate using the AC adapter?

Which method is recommended for cleaning the print heads in an inkjet printer

Use the printer software utility.

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Cisco Information Technologies Essentials

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Questions 100

Answers

1
Which is not a software tool?
Disk Management
Firewall
Toner Probe
FDISK
2
What is multithreading?
Two or more users use individual accountsat the same time.
Operating multiple applications at the same time.
Splitting a program into smaller parts.
Using two or more CPUs.
3
What consists of a radio transmitter that is capable of connecting end devices wirelessly?
Wireless access point
Switch
Router
Firewall appliance
4
Before cleaning any device, what should you do?
Turn it off and unplug the device from the power source.
Unplug it
Turn it off
Put on an ESD strap
5
Can a 32-bit OS be converted to a 64-bit OS by upgrading?
No
Does it matter?
Yes
Maybe
6
What connects end devices using network cables?
wireless access point
firewall appliance
router
switch
7
How many bits does 1 byte equal?
6
8
10
4
8
A MAC Address specifies ________.
The device port
The address at Layer 2
The devices hardware ID
How to access a device
9
Which cellular standard is an example of a 2.5G transitional standard?
LTE
GSM
GPRS
CDMA
10
With how many computers do peer-to-peer networks work best with?
2
Less than 10
Greater than 15
55
11
How could a user share a locally connected printer with other users on the same network?
Install a USB hub.
Enable print sharing.
Install shared PCL drivers.
Remove the PS drivers.
12
What is the first step in installing RAM.
Visually check for exposed contacts.
Align the notches on the RAM then press till clicks in place
Make sure that the side tabs have locked the RAM module
Take out the hard drive
13
Which two terms describe unlocking the bootloader of Android and iOS mobile devices.
Jailbreaking and Rooting
None of the above (or below)
Jailbreaking
Rooting
14
Which tool traces cable?
External Hard Drive Enclosure
Loop back Adapter
Digital Multimeter
Toner Probe
15
What is Sideloading?
Loading app from official source
Loading app from side micro SD card
Installing app that was downloaded from different device
Loading app via Bluetooth
16
In most cases, which type of document takes longer to be printed
\a high quality page of text
a draft text
a draft photo quality printout
a digital color photograph
17
What are the two most basic models to reference in a TCP/IP network?
IEEE & DOD
OSI & DOD
IEEE & OSI
OSI & TCP/IP
18
What is a design consideration for mobile CPUs used in laptops compared with desktop CPUs?
They require smaller cooling mechanisms than desktops do.
They are interchangeable with desktop CPUs.
They consume more power than desktops do.
They operate at higher clock speeds than desktops do.
19
What roles does the OS have?
Controlling Hardware Access
Making me a sandwich
Managing Applications
Displaying Images
20
What is the default subnet mask for a class C network?
255.255.255.255
255.255.255.0
255.255.0.0
255.0.0.0
21
There can be up to how many primary partitions per hard drive?
1
4
6
2
22
Less than ? volts damage computer components, it takes ? volts for a person to feel.
25/5,000
1,000/10,000
60,000/20
30/10,000
23
Which type of RAM modules are designed for the space limitations of laptops?
SIMMs
DIMMs
SODIMMs
SRAM
24
Some keyboard keys are not working properly. What should the technician check first?
if the Num Lock key and Scroll Lock key is on
if the AC adapter is charging correctly
if the WordPad program is not corrupted
if the touch pad is working
25
At what layer in the OSI Model are Ethernet frames sent?
Layer 2
Layer 1
Layer 3
Layer 7
26
A preventive maintenance plan provides the following except:
Decreased repair costs
Decreased downtime
Improved performance
Improved downtime
27
Some dust has accumulated in the cooling vents. What should a technician use to remove the dust
mild detergent
cleaning disk
damp cloth
compressed air
28
If battery's are wired in series, what adds together?
Voltage
Current
Amps
Watts
29
Which partition boots the OS?
active
passive
extended
primary
30
Which file system is more secure?
FAT 32
FILEMNGR
NTFS
AT
31
Which has a higher level of authority?
user EXEC mode
console mode
Privileged EXEC mode
administrator EXEC mode
32
Power supply wattage affects this
Keyboard
Monitor
Internal Drives
Ethernet Port
33
Dots per inch is used as a measure for which characteristic of a printer?
cost of ownership
quality of printing
speed
reliability
34
To send packets beyond the local network, network switches connect to ________
port
WAN switches
servers
network routers
35
Which important tasks are included in Preventive maintenance?
Hard drive cleanup
Hard drive error checking
Formatting Hard drive
Hard drive backup
36
You shouldn't connect this to an UPS.
Server
Laser Printer
Computer
Router
37
Which feature of an Android or iOS mobile device helps prevent infections of the device?
The carrier prevents the app from accessing some features
Mobile device apps are run in a sandbox that isolates them
Remote lock prevents programs from infecting the device
The passcode restricts the app from access to programs.
38
What is commonly used to test connections between computers?
Registry
Ping
The Internet
Task Manager
39
What service saves users from having to type IP addresses into the web browser?
NIC
DHCP
IP address
DNS
40
To help prevent ESD damage you should use
rubber shoes
grounded hats
grounded wires
grounded mats
41
Why would you upgrade hard drives and RAID?
To provide additional storage
To increase processing speed.
To lower power usage.
To improve overall system performance
42
10Mb Ethernet uses which pins
1,2,7,8
1,2
1,2,4,6
1,2,3,6
43
What does the term WAN stand for?
Wrong Area Network
WuTang Apple Netscape
Windy Area Network
Wide Area Network
44
If battery's are wired in parallel, what adds together?
Wires
Amps
Voltage
Power
45
What secures outgoing traffic and restricts incoming traffic?
router
firewall appliance
switch
wireless access point
46
What is an open ended question about the OS?
Has anyone else used the computer recently?
Can you boot the OS?
What problems are you having?
Can you boot up in safe mode?
47
What is a closed-ended question that you may ask when solving a possible laptop battery failure
What software has been installed recently?
Have you recently upgraded your display driver?
What problems are you experiencing with your laptop?
Can the laptop operate using the AC adapter?
48
Which method is recommended for cleaning the print heads in an inkjet printer
Use the printer software utility.
Use compressed air.
Wipe the print heads with a damp cloth.
Wipe the print heads with isopropyl alcohol.
49
What number of disks is the required minimum to implement RAID 0?
1
4
2
3
50
In Windows 7, what is used to display a list of tasks that are unique to the application?
Pinned applications
Aero
Thumbnail previews
Jump list
51
What is post?
A piece of wood that holds a mail box.
When a dumb person challenges you to a fight.
The error message given during a hard drive or RAM failure
Power-on self-test.
52
TCP stands for ______.
Transfer computer protocol
Transmission control protocol
Two computers protocol
Transport control protocol
53
Services provided by the Cisco IOS are generally accessed using what?
Web browser
Packet tracer
CLI
GUI
54
Which statement describes the S4 ACPI power state?
The CPU and RAM are receiving power, unused devices arent
The laptop is off and nothing has been saved.
The CPU and RAM are off, The contents of the RAM are saved
The laptop is on and the CPU is running.
55
How many protocols are there for E-Mails?
6
5
1
7
56
How many total wires are inside of a CAT5 Ethernet network cable?
7
5
8
4
57
What printer problem can be fixed by updating the driver?
The paper is jamming in the printer.
The printer power LED does not come on.
The document prints for one application, but not for another
The printer does not print a test page.
58
What are two disadvantages of sharing a directly connected printer from a computer?
The pc connected to it needs to be on, even if not in use.
The pc sharing the printer manages all the print jobs
b and c
Only one computer at a time can use the printer.
59
What is used to prevent the motherboard from touching metal portions of the computer case?
ZIF sockets
an I/O shield
standoffs
thermal compound
60
What is a proactive way to keep a laptop clean?
Use mild soap to clean the screen.
Use compressed air to blow the dust off the optical drive.
Keep fluids away from the laptop computer.
Clean the keyboard using cotton swabs.
61
A computer continually requests an IP address every __ minute(s).
15
1
5
10
62
What does EMI stand for?
Nothing; it's a word by itself
Electric Mild Interference
Environment Ministerial Intrusion
Electromagnetic interference
63
The Task Manager has the following tabs except:
Processes
Networking
Usage
Services
64
Networks were created to _____.
Allow people to communicate remotely
Allow for data to be transfered and accessed remotely
'Cause some guy wanted to
Keep people from leaving their chair.
65
Cmd to force the computer to request an IP address again
sh U:\legfield
ping
ipconfig
ipconfig /release
66
Which statement describes a mobile device feature?
Docking stations can add some functionality to mobiledevices
When a mobile device isnt fast, the user must upgrade memory
Most mobile device hardware is upgradeable.
There are no field-replaceable parts for mobile devices
67
What is used to describe the process of making a connection between any two Bluetooth devices?
syncing
joining
pairing
matching
68
What should a technician install and configure if a printer can't be connected directly to a pc
a LAN switch
a docking station
a hardware print server
a USB hub
69
What is the 1st action that should be taken when performing preventive maintenance on a printer
Clean the print heads using the printer software utility.
Disconnect the printer from the power source
Remove the paper from the printer paper tray.
Disconnect the printer from the network.
70
The operating system on a network device is known as a ______
iOS
windows operating system
Operating system
Networking operating system
71
Which statement describes the Airplane Mode feature found on most mobile devices?
It locks the device so that it cannot be used by someoneelse
It automatically lowers the volume of the audio output
It allows the device to roam from one cellular network
It turns off cellular, Wi-Fi, and Bluetooth radios
72
Refer to the exhibit. Which expression best describes the pattern that is shown?
a Quick Response code, which represents a link to a wsite
a standard bar code that indicates the price of an app
a 3D pattern that helps visually impaired users
the camera calibration pattern of a mobile device
73
Which of the following is a networking device?
Networking Cable
Router
Mouse
Hard Drive
74
The operating system on home routers is usually called ____
Jim
brick
firmware
cloud
75
Cat5e ethernet cable uses which jacket?
FX-100
RJ45
North Face
DB908
76
What does a NAS consist of?
RAM
Hard Drives
Latency
NIC
77
What is a computer network?
A lot of computers in a net
Many computers
A series of interconnected devices
A way for people to communicate
78
Which is not a way to acces the CLI environment in cisco IOS devices?
Remote
SSH
AUX port
Console
79
What is latency?
The amount of time is takes
The amount of energy is takes
The current
The voltage
80
This provides the user with menus and icons.
CLI
GUI
OLI
OS
81
What type of connector would be used to supply power to an PATA optical?
Berg
PS/2
AT
Molex
82
To access safe mode press this key on boot up.
F8
F6
F4
F2
83
What is a disadvantage of a peer-to-peer network?
All of the above
No security
No network administration
Hard to manage
84
Which are types of touchscreens (You have 5 seconds)
Resistive
Conductive
Capacitive
Impactive
85
What forwards data packets to and receives data packets from the Internet?
Router
Switch
Wireless access point
Firewall Appliance
86
A technician determines the problem. What is his next step.
Determine the exact cause.
Document the findings.
Implement a solution.
Verify the solution and full system functionality.
87
What is a protocol?
Numbers
Letters
An ISR
A set of rules
88
At what layer in the OSI Model are IP packets sent?
Layer 4
Layer 7
Layer 5
Layer 3
89
A technician determines that a cellphone cannot connect to WiFi, What step is this?
Determine the exact cause.
Implement a solution.
Establish a theory of probable causes.
Identify the problem.
90
What is a function of the BIOS?
Provides temporary data storage for the CPU.
Enables a computer to connect to a network.
Provides graphic capabilities for games and applications.
Performs a check on all internal components.
91
What two sources of information are used to enable geocaching, geotagging and device tracking
Cellular or Wi-Fi network
GPS signals
the relative position to other mobile device
GPS signals and cellular or Wi-Fi network
92
Two disadvantages of replacing printer parts with ones that are not made by the manufacturer...
Print quality may be poor
The warranty may be voided.
The printer may need cleaning more often.
Nonrecommended parts may be less expensive.
93
Where is the saved BIOS configuration data stored?
Hard Drive
Cache
VRAM
CMOS
94
Which mobile standard marked the switch from analog to digital?
2G
3G
4G
1G
95
A tech guy is trying to configure a cellular WAN adapter. What is the first step he should take
Uninstall the device driver in Device Manager.
Download software from the cellular service provider.
Ensure the device is enabled in the BIOS settings.
Run Windows Update.
96
A tech guy finds that a printer has been connected to the wrong port. What could this cause?
The print queue is working but print jobs are not printed.
Blank pages are printed by the printer.
The print spooler displays an error.
When a doc prints there are unknown characters on the page
97
What is an example of an expansion slot on a laptop
EISA
ExpressCard
AGP
External PCI
98
At which point must a key be pressed to start the BIOS setup program?
During the Windows load process.
During the POST.
After the POST, but before Windows starts to load.
Before the computer is powered on.
99
What is the maximum range of a Class 2 Bluetooth network?
10 meters
2 meters
5 meters
50 meters
100
What is Static IP addressing?
EMI Interference
Manually assigning IP addresses
DHCP
Electricity

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