Test your etiquette knowledge!

When you receive a gift from someone, a face to face thank you is sufficient?

It is acceptable to spend time on your cell phone when you are in the company of others?

When an elderly person requires a seat, it is polite to offer them your seat.

Etiquette is a set of rules used for behavior in a polite society or in a professional setting.

Netiquette describes good Internet behavior.  

It's okay to use ALL CAPS in an email message.  

Always use the adults title: Mr. or Mrs. or Ms. in front of the last name.

Listening is one of the main activities in the workplace.

Memos are used for interoffice communication.

Context Clues – are hints about the meaning of unfamiliar words or phrases.

There is QS after the title in a report.

A business letter is a formal method used to communicate with people outside the office.