The most important reason for effective leadership in change and transformation is:

Change is more likely to be successful

Key Performance Indicators are useful:

When data is collected and compared with a benchmark

Two strategies a business can implement to seek new business opportunities domestically include

Innovation & Developing a market niche

The three attributes for effective leadership

Diagnosing, Adapting, Communicating

Low risk strategies include

Two-way communication, Empowerment & Support/Incentives

Empowerment is where employees

Are given autonomy & responsibility for decision-making

Five key words to help remember Senge's five principles of the learning organisation.

Systems, Personal, Mental, Vision, Team

studbud

VCE Business Management

12 termsStudBud Administration613 plays

Revision U4, AOS 2

Flashcards12 cardsFPractice quizPHost liveL

Questions 12

Answers

1
What businesses need to take corporate social responsibility actions?
International corporations only
Small, local businesses only
Large businesses only
All businesses
2
Improving quality in production has potential benefits including
Reducing costs in production
Market share
More sales
Staff motivation
3
Which is not a major factor in Corporate social responsibility?
Social
Political
Environmental
Economic
4
The most important reason for effective leadership in change and transformation is:
Minimises redundancies
Change is more likely to be successful
People will be supported.
Change occurs
5
Key Performance Indicators are useful:
When data is collected and compared with a benchmark
As they indicate success
When data is collected and analysed
And can point to a number of issues within a business
6
Strategies to improve motivation can include
Two-way communication
Penalties for poor performance
More pay
Recognition & Rewards
7
Kurt Lewin's 3 Step Change Model involves
Urgency, Monitoring, Communicating
Unfreezing, Changing, Institutionalising
Unfreezing, Moving, Refreezing
Driving, Restraining, Force Field analysis
8
Two strategies a business can implement to seek new business opportunities domestically include
Research & Development and Moving operations offshore
Exporting products & services & Innovation
Marketing & Outsourcing supplies internationally
Innovation & Developing a market niche
9
The three attributes for effective leadership
Communication, negotiating, time-management
Communicating, manipulating, negotiation
Participating, supporting, communicating
Diagnosing, Adapting, Communicating
10
Low risk strategies include
Redundancies and pay decreases
Two-way communication, Empowerment & Support/Incentives
Threats & manipulation
Negotiating & Communicating
11
Empowerment is where employees
Are given the opportunity to discuss potential changes
Are involved in the change process
Are given autonomy & responsibility for decision-making
Are responsible for change management
12
Five key words to help remember Senge's five principles of the learning organisation.
Systems, Personal, Mental, Vision, Time
Systems, Personal, Mental, Vision, Team
Specific, Measurable, Achievable, Relevant, Time-bound
Systems, Mental, Achievable, Relevant, Team

VCE Business Management Flashcards | StudBud