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MGMT/HS 350 Exam 2 Review Flashcards | StudBud
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MGMT/HS 350 Exam 2 Review
MGMT/HS 350 Exam 2 Review
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Questions
38
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1
An organizational chart is a graph of decisions and their possible consequences.
False
True
2
In the BCG matrix, _____ have high market share and high growth potential.
stars
question marks
dogs
cats
3
Tesla sells unique, high-priced cars to a select market segment. What strategy is Tesla using?
Cost-leadership
Differentiation
Cost-focus
Focused differentiation
4
___________ is making a choice without the use of conscious thought or logical inference.
Rational decision making
Intuition
Satisficing
Probability
5
You run a hair salon and frequently visit other local salons to watch services offered, costs, and other areas of_____.
forecasting
scenario planning
benchmarking
operational planning
6
Cascading goals flow from strategic goals to divisional, then departmental goals, before flowing to ______ goals.
individual
operational
tactical
long-term
7
Creating a unique and valuable position, trade-offs in competing, and creating a “fit” among activities are parts of __.
forecasting
strategic positioning
benchmarking
tactical planning
8
At MSSU, Roary the Lion represents what level of organizational culture?
Enacted value
Basic underlying assumption
Observable artifact
Espoused value
9
What is the second step of the strategic management process?
Implement strategy
Develop a mission statement
Execute strategy
Assess the current reality
10
Cost leadership and differentiation strategies both focus on broad markets.
False
True
11
In a SWOT analysis, what are drawbacks that hinder an organization in executing its strategies called?
Strategic holes
Threats
Opportunities for advancement
Weaknesses
12
A ______ expresses what the company stands for, its core priorities, and the values its employees embody.
value statement
mission statement
ethics statement
vision statement
13
In a _______ culture, employees are expected to work hard, react fast, and deliver quality work on time.
adhocracy
market
hiearchy
clan
14
Effective vision statements are characterized by future focus and __________.
clarity
outputs
diversity
infographics
15
A ____________ expresses the organization’s purpose, or reason for being.
code of ethics
vision statement
climate survey
mission statement
16
________ is a process involving all managers in the formulation and implementation of strategies and strategic goals.
Operational strategizing
Forecasting
Strategic management
Tactical planning
17
Person-job fit reflects the extent to which your personality and values match the organization's culture and climate.
True
False
18
______________ involves setting goals and deciding how to reach them.
Delegating
Planning
Oragnizing
Controlling
19
__________ is agreeing for the sake of unanimity and thus avoid accurately assessing the decision situation.
Satisficing
Groupthink
Brainstorming
Dialectic method
20
Consumers prefer ground beef that is 80% lean as opposed to 20% fat, and example of the ___________ bias.
hindsight
availability
framing
confirmation
21
Step two of the planning/control cycle is to carry out the plan.
True
False
22
Organizational _____________ is concerned with who reports to whom and who specializes in what work.
structure
values
culture
strategy
23
A values statement describes “what” an organization wants to become, and the actions needed to get there.
True
False
24
The ability of decision makers to be rational is limited by numerous constraints, a phenomenon called satisficing.
True
False
25
___________ is the process of analyzing raw data sets in order to make conclusions about the information they contain.
Artificial intelligence
Predictive modeling
Scenario analysis
Data analytics
26
A _______ structure places diverse occupational specialties into groups by similar products, customers, or regions.
matrix
hollow
divisional
functional
27
To maximize profitability and competitiveness, firms should avoid alignment across all levels of strategy.
True
False
28
__________ is the ability of a computer system to perform tasks that would normally necessitate human intelligence.
Big data
Benchmarking
Artificial intelligence
Crowdsouring
29
According to the BCG matrix, four types of organizational design are clan, adhocracy, market, and hieararchy.
False
True
30
Sunk-cost bias occurs when people seek information to support their point of view and discount data that does not.
True
False
31
___________ attempts to achieve sustainable competitive advantage by preserving what is distinctive about a company.
Tactical decision making
Expert analysis
BCG matrix
Strategic positioning
32
A forecast is a projection of the future.
False
True
33
____________ is the process by which people learn the values, norms, and required behaviors of an organization.
Value transfer
Intuition
Organizational socialization
Competing Values Framework
34
Short term goals generally span 24 months or less.
True
False
35
What goals focus on achieving the strategies identified in a company’s strategic plan and typically span 1-5 years?
SMART goals
Long-term goals
Short-term goals
Cascading goals
36
Which of the following is a type of group problem-solving technique?
All of the above
Devil's advocate
Brainstorming
Consensus
37
A _________ organizational structure has a central core of key functions and outsources other functions to vendors.
horizontal
hollow
matrix
simple
38
One constraint to rational decision making is ______, or extreme and inflated sense of pride, certainty, and confidence.
hubris
intuition
satisficing
bounded rationality