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1101 Pre-Post Prep Flashcards | StudBud
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1101 Pre-Post Prep
1101 Pre-Post Prep
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1
What tool can be used to avoid potential issues when upgrading from Windows 10 to 11?
Windows Installation Planner
Windows Upgrade Advisor
Windows Installation Wizard
Windows PC Health Check
2
What technology is leading IoT implementation?
Remote Controls
Indirect Interfaces
Digital Devices
Connected Sensors
3
What method should be used to dispose of a computer monitor that is unrepairable?
Observe local restrictions and codes
Store in bulk for ultimate compaction
Place it on the curb for pickup
Return ship to the manufacturer
4
What should you to do a hard drive before upgrading/installing an OS?
Disk clean up and defragging
Disk cleaning and fragmenting
Disk sweeping and sequencing
Disk wiping and defragging
5
Which protocol retrieves email messages giving users the option to keep mail on the server?
SMTP
NTP
IMAP
POP3
6
What type of connection is used on a standard CAT5e cable?
Rj-45
BNC
Rj-11
Coaxial
7
What is the best action to take when determining the problem?
Refer to the event viewer
Interview the customer
Run diagnostic software on the computer
Ask the customer to describe the problem in an email
8
Which is the most efficient way to determine the meaning of a PC error code?
Device Manager Search
Event Viewer Search
BIOS search
Internet search
9
What protocol is used between email servers?
SMTP
SNMP
HTTP
FTP
10
Email text has now evolved to what phone application?
Short Messaging Service
Multimedia Messaging Service
Talk Messaging service
Quick Finger Slide
11
What is used to identify a specific device on a network?
HTTP
Domain Server
Router
MAC
12
Which devices regenerates a signal out to all connected ports without examining the frame or packet contents?
Switch
Bridge
Router
Hub
13
Which of the following objects should you place between the motherboard and system case?
Fans
Heat spreaders
Passive heat sink
Standoffs
14
Which of the following is the BEST coaxial cable type for HD video?
F-type
RG-59
RG-6
BNC
15
Which is NOT an employee right in the workplace?
Safe work environment
Free use of computers and Internet
Due process
Protection from sexual harassment
16
What is the origin of the word "bit"?
Decibel Digit
Baseline Digit
Binary Digit
Decimal Digit
17
If an office printer is backing up from high print volume, you should...
upgrade the memory.
replace the drum.
hit the print button again.
replace the fuser wire.
18
What term describes someone sending a large amount of requests to a server to disrupt services?
Root Kit
Wardriving attack
Denial of Service attack
Blue snarfing
19
Which cloud computing solutions delivers software applications to a client?
PaaS
IaaS
SaaS
DaaS
20
Which RAID increases speed without incorporating any fault tolerance?
RAID 5
RAID 0
RAID 1
RAID 10
21
What should be done before opening an unplugged computer case?
Wear an electrostatic wristband and connect it to the case
Plug the electrical socket in to ground it
Place multimeter leads on electrical plug and take a reading
Attach a magnet to the case
22
What printer interface is most common for home printers?
Parallel
Serial
Wi-Fi
USB
23
Which of these should be the FIRST step taken in solving a computer problem?
Rebooting the computer several times
Ask the customer to describe the symptoms
Running an expert diagnostic
Replacing suspicious components
24
Which CLI command would be used to rearrange data on a hard drive to group parts of a file together (contiguous)?
sfc.exe
defrag.exe
chkdsk.exe
msconfig.exe
25
What does a Domain Name Server (DNS) do?
Convert IP addresses
Convert WINS names
Convert hardware addresses
Assign IP addresses
26
In the T568A standardwhich wire is pin 1?
Blue
Orange / white
Green
Green / white
27
What is done to ensure adequate computer case cooling?
Make sure all the system fans are working
Make sure the case is closed for air ventilation
Remove the dust cover plate
Add LCD indicators
28
Which Windows accessibility feature should be enabled for a blind user?
On Screen Program
Accessibility Wizard
Highlighter
Narrator
29
Which rounded number represents the capacity of a terabyte hard drive?
1,000,000,000,000,000 bytes
1,000,000,000 bytes
1,000,000 bytes
1,000,000,000,000 bytes
30
How do you confirm an IP address in Windows?
CMD >> ipconfig /all
Control Panel >> Internet Connection
Network Settings >> IP Address
CMD >> Ping /all
31
Which storage media is capable of the fastest speeds?
SATA SSHD
SATA HDD
SATA SSD
NVMe SSD
32
Who is responsible for maintaining a safe work environment?
Everyone
Supervisors
OSHA
Building maintenance
33
What is the purpose of a firewall?
To authenticate users
To restrict or allow packet flow through a network
To separate computing downloads from public space
To question authorized private networks
34
Which chip generates and stores cryptographic keys?
USB device
Trusted Platform Module (TPM)
BitLocker partition
BIOS/UEFI
35
What network topology connects many devices to a single switch?
Token
Ring
Star
Bus
36
What is the best way to align a CPU to its socket?
Check for missing #1 pin
Turn it until it aligns
Use the installation manual
Align with the notches on the motherboard
37
Which cloud feature allows for more users to be added without hardware upgrades?
On-demand
Rapid elasticity
Measured service
Resource pooling
38
What is the purpose of a proxy server?
Translate URLs
IP Addressing
Fetch data on your behalf
Connect two networks
39
Who should have full control permissions?
Modify
Administrator
Power User
Reader
40
Which port must be opened on the firewall of a Windows system so that a Remote Desktop connection can be established?
123
3389
22
23
41
What is the most commonly used protocol to install and configure on a network interface card?
NetBEUI
TCP/IP
Linux
IPX/SPX
42
What component in mobile devices converts touch into input?
GPS
Accelerometer
Gyroscope
Digitizer
43
What is the primary function of BIOS?
Upgrade the OS
Store user files
Control hardware devices
Configure user files
44
Where is the administrative tools applet located that points to services which can be disabled by a technician?
Start Menu
Control Panel
Event Viewer
System Tray
45
To conserve phone battery power, when is the best time to do updates?
Anytime
When connected to cellular data
When connected to wireless
When connected to 3D
46
Which of the following should you NEVER do on an SSD drive?
Set up automatic processes
Change Mean-Time-Before-Failure setting
Store high-performance data on the drive
Defragment the drive
47
Which of the following is the biggest advantage of 64-bit processors over 32-bit processors?
Ability to run multiple applications at the same time.
Ability to use over 4 Gb of memory.
Use of the IA-32 instruction set.
Support for hyper-threading.
48
What does BIOS stand for?
Basic Instruction/Operation Setup
Basic Input/Optimum System
Basic Input/Output System
Basic Instruction/Output System
49
What can you do to most effectively reduce electricity usage in a computer lab?
Turn off the lights
Install energy star compliant computers
Read environmental tips
Uninstall peripheral devices
50
What connector is used to connect to an external peripheral?
20 pin connector
PATA
USB
EIDE
51
What is NOT indicated by an illuminated flashing light on a network adapter?
Good RJ-45
Activity
Website
Connectivity
52
Which electrical component is used to increase and decrease voltage?
Resistor
Transducer
Capacitor
Transformer
53
What is the BEST problem-solving sequence?
Question, replicate, question, correct, communicate
Replicate, question, eliminate, communicate, correct
Replicate, question, eliminate, communicate, correct
Question, replicate, eliminate, correct, communicate
54
What causes a laser printed page to smear when touched?
The corona wire is broken
The drum is damaged
The fuser is broken
The transfer wire is broken
55
Where is regulatory information about secure, private, and medical patient information found?
AMA (American Medical Association)
CompTIA (Computing Technology Industry Association)
HIPAA (Health Insurance Portability and Accountability Act)
ECPA (Electronic Communications Privacy Act)
56
What should you do first when setting up a USB printer in Windows?
Load drivers
Run automatic updates
Run a printer test page
Connect the USB cable
57
What can be done to reduce the risk of others in the workplace viewing private information on your screen?
Wait until others are not near you when you work.
Install a privacy filter over your screen.
Work odd hours when others are not around.
Move your desk against a wall.
58
What should you check first if a laser printer prints a blank page?
Toner cartridge
Conditioning roller
Fuser Assembly
Transfer corona
59
How would you describe a VGA connector?
Round with 6 pins
D-shaped with 25 pins
D-shaped with 15 pins
Regtangular with one beveled corner
60
Which application is NOT native to Windows?
Internet Explorer
iTunes
Desktop
My Computer
61
How would one change the boot sequence?
Command Prompt
Device Manager
BIOS/CMOS setup utility
Administrative Tools
62
What is the primary goal of a phishing attack?
Preventing others from obtaining vital information
Having the look and feel of a legitimate resource
Being accepted in most Internet protocols
Acting as a firewall to protect data
63
What application enables an assessment of Windows conflicts and problems over time?
System Security
Event Viewer
Config.sys
Autoexec.bat
64
Which of the following detects intrusions and alerts the network but does not block traffic?
Intrusion prevention
Intrusion detection
Anti-Spam
VPN
65
What service handles client requests for internet access without exposing the client's IP address?
WINS
Proxy
DNS
DHCP
66
If a laptop display has a DC-to-AC inverter, what kind is it?
Plasma display with own backlight
LED display with LCD backlight
LCD display without backlight
LCD display with CCFL backlight
67
What routine tests the motherboard, memory, disk controllers, video, keyboard and other system hardware?
BIOS
POST
EEPROM
CMOS
68
Which action is an unethical use of information technology?
Conducting market research for a product
Backing up files
Selling shareware/freeware software
Emailing a report to a supervisor
69
Which component is NOT part of project management?
Planning
Securing resources
Avoiding changes
Organizing
70
Which two ports allow for a protol where files and directories are shared via TCP/IP?
20
80
110
21
71
When using a projector, the image appears to be distorted. Which setting may fix the issue?
Frames
Keystone
Aperture
Lumens
72
Convert the number 10010110 (binary) into its base number (digit format).
100
10
1
150
73
Which version of RAID offers the greatest performance?
1
5
2
3
74
Which of the following is simulated memory that is created through a paging file on the hard drive?
Virtual memory
RAM
Disk thrashing
VMM
75
Which device is responsible for forwarding traffic in between networks?
Access point
Switch
Router
Network Interface
76
Which of the following mobile connection types can enable other mobile devices to connect to the internet?
Bluetooth
Hotspot
USB
NFC
77
Which security threat when used with malicious intent is used to obtain confidential information about a person?
Keystroke logger
Malware
Social Engineering
Hoax
78
Which is the fastest type of motherboard expansion slot?
PCIE
PCI
AGP
ISA
79
What type of data cable is used to connect a modern hard drive to a motherboard?
Ribbon Cable
Molex
4-pin connector
SATA
80
Which feature is NOT a way to secure a wireless network?
SSL
MAC Filtering
WEP
WPA2
81
What database stores settings and options for Windows?
CMOS
Windows Registry
System.ini folder
BIOS registry
82
Which function does a motherboard's chipset perform?
Maintains an accurate system time and date.
Initializes devices during the boot process.
Controls devices and functions attached to themotherboard.
Allows processor, memory, and peripheral devices to communicate.
83
Which should be a primary concern for preventative maintenance?
Power consumption
Construction of system
Location and Environment
Number of peripherals
84
How can you determine a problem has been corrected?
Run an automated system review
Verify full system functionality
Document the correct solutions
Manually check peripheral devices
85
What method best maintains the security and integrity of a backup?
Backing up with mirrored drives on site
Backing up on-site and off-site
Storing on site using magnetic tape
Not being overly concerned about the process
86
How can you determine if a fault with a hot swappable drive is the drive itself of the drive bay?
Throw the drive away and replace it
Check connections for tightness
Move the drive to a working bay
Check power with a multimeter
87
Which two technologies does Bluetooth utilize?
2.4 GHz radio wireless
5.75 GHz wireless
Personal area network (PAN)
Line-of-sight transmission
88
What ensures ownership and legal protection of original technology designs for 20 years?
Copyright
Software License
Trademark
Patent
89
Which connection technology is replacing SATA connections for storage media?
IDE
m.2
PS/2
USB 3
90
Which potentially dangerous component, found in computer equipment, will store an electrical charge indefinitely?
Transducer
Resistor
Conductor
Capacitor
91
What term describes the dimensions, layout and type of a motherboard?
Expansion Slots
System Case Diagram
Computer blueprint
Form Factor
92
How does an NTFS-formatted drive control security?
Access control entry
Access control list
NTFS security list
Encryption list
93
What can cause carpal tunnel syndrome?
Incorrect keyboard height
Wrist rests
Improper lighting placement
Loud noises
94
What needs to be created if access to SMTP port 25 needs to be allowed through a router's firewall?
User
Exception
Acceptance
Control Given
95
What type of printer uses ink dispersion to make color copies?
Dot Matrix
Laser
Dye Sublimation
Inkjet
96
What is the maximum number of devices that can be supported by USB?
127
63
208
154
97
What Windows installation type allows the best options for personalized setup?
Custom
Standard
Full
Express
98
What are the two mesh protocols that are used most often with IoT devices?
Zbot
Z-Wave
Zigbee
Zerg
99
What must you place between the CPU and heat sink to disperse heat?
ESD Strap
Graphite Paste
Static Spray
Thermal compound