State Board Pathway to Success Review

the moral standards that guide a persons conduct

showering, brushing your teeth and shampooing your hair are all example of personal

your personal assessment of self-worth is your

the steps you take to ensure your guest always leaves with a positive impression

a policy purchased to protect from risk of loss

running late, deadlines, or personal issues can be demanding situations that can cause

___ is when a stylist rents space in an existing establishment and has the ability to independently generate revenue

identify the open-ended question

budgeting, employee management, inventory and purchasing are necessary skills in

recommending that your guest adds some highlights and/or lowlights to their existing hair color, is known as

an agreement between you and an employer that states if you decide to quit,you cant work in a salon within certain miles

an image or trademark that represents you or your business

connecting with potential guests in a social setting is

what is a strategy to use so that your guest returns within a specified time for their next service

marketing to your desired demographic

keeping and using a cancellation list, and the perception it creates for your guests, is an example of

to set, monitor, and achieve a personal or organizational desired end-point within a specific time frame

paraphrasing uses your

certain regulatory agencies and taxing laws require that you maintain correct

an organized system to track all business transactions and expenses

a form of ownership by a group of people that is organized and designed by a lawyer

a ______ should include the guests name and contact information, along with the original requested time and date of appt

an extremely important skill that will affect your retention, referrals and rebooking

the benefits of guest retention can include growth of paycheck, job security and

what communication uses body gestures and eye movement to send and receive information

what is an arrangement in which two or more parties agree to share all costs,profits, and responsibilities of a business

the money a typical guest spends on services and products during their salon visit determines

an individual who has total responsibility for all profits and losses of a business

percentage of total dollars you receive from services and retail products sold is

___ is using verbal and non-verbal cues to show you are interested in the conversation

gaining new guests through word-of-mouth recommendation

shampoo and conditioner your guest purchases to maintain their style at-home

being respectful of others, ethical and honorable are traits of

describing your recommendations in a clear, detailed way so that your guest understands your vision is a form of

a document that provides details of your work history, education and qualifications for a position

scheduling your guests next appt while they are still at your station

marketing can include which type of communication

a document the employer provides that gives specific information about a job

the movement and position of your body is a communication skill

pictures of your best work, awards or certificates displayed professionally in an album or electronic folder

find solutions to your guests concerns and develop a mental picture of your guests expectation is determined during the

a ___ is required when seeking financial assistance to open your salon

all people in the cosmetology field wear bright, vibrant hair color, this is an example of a/an

supplies used in daily salon operation

individuals hired and compensated by a company to provide services