D5 OES Challenge Advising

Behaviors noted in the Guide to Coaching indicate that partners are in the owning stage of their development path

An operational tool that helps baristas perform a task more effectively

Hiring Expectations Key Behaviors is a tool to help leaders hire the right partners with the right qualities

"How do you support partners' development?" is a generating insights question under the SM Approach

The DM Approach helps to develop leaders who consistently inspire teams to create the Starbucks Experience

Period Planning Guide supports planning conversations between SMs and DMs during the planning period

Business Analysis and Problem Solving ensures the right products are in the right place and quantity to grow sales

Reflecting on what has been effective, or should change about my plan is part of __________

Acting Courageously, Identifying Talent, and Demonstrating Ownership are developmental shifts for

Welcome, Mark, Ring, Tender, Gather and Finish are part of what routine?

Which is not part of the Developmental Shifts of the Store Manager?

PPK needs to be posted in the stores how many weeks prior launch

Intends to support partners who are advising in their current role and aspires to grow onto their next role

Which is not a Core Tool

Facilitating Collaboration is one of the District Manager’s Developmental Shifts

SS Approach: Promotes an atmosphere of engagement and pride in creating the Starbucks Experience and achieving goals

Who collaborates across functions to provide operational expertise and consultation to deliver the Starbucks Experience?

SM Approach: Conducts meaningful development conversations and actively supports partner development plan

Has plans in place to achieve established goals and space to adapt to the unexpected is under which Approach

The Deployment Plan is used by the SS to prepare for work to ensure breaks and other actions happen on time