Chapter 31 On the Job

It is recommended that you select which of these people as a role model?

The term __________ refers to the % of the revenue that the salon takes in from services performed by a cosmetologist

Which of the following methods of compensation is not likely to be encountered in the salon industry?

The first reality when you are in a service business is that your career resolves around __________

A __________ is a document that outlines all the duties and responsibilities of a particular position in a salon or spa

Make yourself available for public speaking that will put you in front of people in your community who are ___________

The practice of recommending & selling additional services to your clients is known as ___________

The common range for commissions is _________________

To be a proficient salesperson, you must be able to apply all but which of the following principles of selling products?

The internet is a powerful medium to __________and attract new clients

The act of recommending and selling products to your clients for at-home use is known as __________

Which of the following information is not typically included in a job description?

Which of these terms refers to customers who are loyal to a particular cosmetologist?

Which of these strategies will help you to effectively meet your client's needs?

Being a good team player includes ____________

Keeping track of where your money goes is one step toward making sure that you ___________

If you default, it means that you _________

Which of these is usually the best form of compensation for a new salon professional to start out?

A good way to get the conversation started on retailing products is to __________

The consequences for not reporting cash tips as income include fines and potential jail time as well as __________

When is the best time to think about getting your client back into the salon?

Which of these is a recommended method of increasing your income?

Which of the following strategies does NOT represent a marketing technique that will help you expand your client base?

Once you understand the principles behind selling, you can also feel good about providing your clients with ___________

Which payment structure is often used to motivate employees to perform more services, thereby increasing productivity?