What is NOT required of customers when signing up for TVision Service?

Must be a T-Mobile customer for more than 1 year

How many channels are available in the TVision Home package?

150+ Channels with TVision Home package

What is so special about the TVision DVR?

1 TB of storage & can record up to 8 shows simultaneously

What do we mean when we use the term "Transparent Billing"?

Simple billing including all fees yo your subscription

What does Over-the-Top mean?

Delivered via open internet; stream the content on devices

How much does it cost add additional TV's to my subscription?

$10 per additional Lie-box, up to 8

What are NOT requirements for a self-install?

TV has to be on the first floor

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TVision | Test Your Knowledge

14 termsStudBud Administration1,176 plays

Activity #1 of the TVision Launch Party.

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Questions 14

Answers

1
True or False. Customers can purchase Pay-Per-View (PPV) content with TVision?
False
True
2
What is NOT required of customers when signing up for TVision Service?
Must be a T-Mobile customer for more than 1 year
Customer is in a serviceable area
High speed broadband w/ one approved ISP in their area
Valid debit or credit card
3
How many channels are available in the TVision Home package?
150+ Channels with TVision Home package
50 channels with TVision Home package
100 channels with TVision Home package
100-125 with TVision Home package
4
What is so special about the TVision DVR?
You can record 9 shows at the same time
1 TB of storage & can record up to 8 shows simultaneously
2TB of storage
It is the same as our competitors
5
What do we mean when we use the term "Transparent Billing"?
Simple billing including all fees yo your subscription
Taxes and fee included
No bills at all!
Billing is emailed versus mailed
6
What additional products are NOT integrated into TVision?
Google Home mini
Amazon Alexa
Nest
They are ALL included!
7
What should you never purchase or show on the in-store TVision demo?
All
"R" rated content
Premium Channels like HBO, Sports Channels, etc.
PPV
8
What does Over-the-Top mean?
No idea!
Similar to HBO, Starz, etc.
Channel that is included in TVision
Delivered via open internet; stream the content on devices
9
What does 4K TV mean?
UHD, UltraHD
4,000
It is the same as 1080p
It is the same as 720p
10
How much does it cost add additional TV's to my subscription?
$5 per additional Lie-box, up to 8
$10 per additional Lie-box, up to 8
$5 per additional Lie-box, up to 10
$8 per additional Lie-box, up to 10
11
What is the difference between HD & SD?
Better sound quality with HD
SD = 480P, HD= 720P and 1080p
SD= 720p; HD is 1080p
12
What are NOT requirements for a self-install?
no more than 20 ft between Set-Top Box & Lite Boxes
TV has to be on the first floor
Router within 6 ft of main TV
13
What system is used to create customer accounts and tech appointments?
Tapestry
Maestro
Salesforce
Watson
14
What question should you ask to see if TVision is a right fit for your customer?
Are you in a cable/internet bundle?
All
How would you describe your internet package?
What TV services do you use at home?

TVision | Test Your Knowledge Flashcards | StudBud