What is a Travel Management Company (TMC)?

Handles all travel arrangements for businesses

Which systems feed GDS with information about inventory?

Computer Reservation Systems (CSR)

Why is direct booking a threat for Online Travel Intermediaries (OTI)?

A guest bypasses the OTI and buys directly from the hotel

Which of these is NOT how tour operators use IT?

Website design for hospitality provider

Online Travel Intermediaries provide which digital service seen in the photo

Mapping (search results produced on a map)

Semantic Search is when you search with something similar to this:

"I want the cheapest flight from Malta to Paris"

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Technology and Travel Intermediaries

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How GDS, Online Travel Agents and Travel Intermediaries are affected by Technology

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Questions 15

Answers

1
What is a Travel Management Company (TMC)?
Finds the best prices for airline tickets
Handles all travel arrangements for travellers who pay extra
Handles all travel arrangements for businesses
Checks review sites to find the best travel services
2
Which systems feed GDS with information about inventory?
Bulk Purchase Control Systems
Reservation and Payment Stems
Computer Website Systems
Computer Reservation Systems (CSR)
3
Direct booking by a traveller is what for a GDS?
A weakness
A threat
An opportunity
A strength
4
Which of these is not a major GDS?
Amadeus
Worldspan
Sabre
Worldsprint
5
This was one of the first Online Travel Agents co-founded by Microsoft
Expresstraveller.com
Holiday Inn Express
Express Hotels
Expedia.com
6
Trivago, Kayak, Skyscanner, and Google Hotel Finder are examples of
Travel review sites
Hotel direct booking services
Traditional intermediaries
Meta search engine
7
Why is direct booking a threat for Online Travel Intermediaries (OTI)?
Costs more to do themselves
A guest bypasses the OTI and buys directly from the hotel
Can be done when the OTI is closed at night
They need to have more staff
8
Which of these is NOT a back-office application?
Business Intelligence Software
Accounting System
Computer Reservation System
Human Resources Management
9
Which of these is NOT how tour operators use IT?
Package creation
Tour package distribution
Reservations and customer management
Website design for hospitality provider
10
The PNR in a booking is
Planning for New Regulations
Passenger Number Resume
Passenger Name Record
Passport Notes Record
11
Which of these is NOT a core GDS function?
Provide traveller information
Handle e-bookings for airlines and passengers
Gather hospitality inventory from industry
Create tour packages
12
Which of the following is threat to traditional travel agencies/retailers?
Online Travel Agencies
Threat of terrorism
Foreign languages
Cost of transport
13
Online Travel Intermediaries provide which digital service seen in the photo
Mapping (search results produced on a map)
Local tour guiding for free
Printed maps
Free mobile to use on location
14
Semantic Search is when you search with something similar to this:
"Malta +Paris"
"I want the cheapest flight from Malta to Paris"
"Malta air ticket Paris France"
"AirMalta AirFrance Alitalia"
15
IT applications that handle guest information guest check-in/out, housekeeping etc are called
Front-office applications
Back-office applications
Digital concierge
Front-of-house services

Technology and Travel Intermediaries Flashcards | StudBud