OS

Question 1

A user formatted their hard drive and lost all their files. What should they do first to try to recover their data?

Accepted Answer

Use file recovery software before writing new data to the drive

Question 2

A user needs to stop a frozen application that is not responding. What is the best way to do this?

Accepted Answer

Use Task Manager or Activity Monitor to force quit the application

Question 3

A Mac user accidentally deleted an important document. What is the best way to try to recover it?

Accepted Answer

Look in the Trash folder and restore the file

Question 4

A Windows user says that their computer is very slow, & they see that an app is "Not Responding." How do you fix this?

Accepted Answer

Use Task Manager to end the unresponsive process

Question 5

A Linux admin notices that a specific apps is using too much CPU & slowing down the system. How do you manage this?

Accepted Answer

Use the "kill" or "top" command to stop or manage the process

Question 6

A Linux admin notices that the server is running out of memory. What should they do first to diagnose the problem?

Accepted Answer

Check memory usage with a system monitoring tool

Question 7

A user says that the PC is running slowly. How do you check which background processes are using the most resources?

Accepted Answer

Use Task Manager or Activity Monitor to check resource usage

Question 8

A user needs to create a strong password for their online banking acct. Which is the most secure option?

Accepted Answer

Gp!#9Bz*Lm$72Qx

Question 9

A Linux user needs to find a file in a directory that has thousands of files. What is the fastest way to locate it?

Accepted Answer

Use the "find" or "locate" command in the terminal

Question 10

A user is creating a new password for their PC account. What is the best practice for a strong and secure password?

Accepted Answer

Use a mix of uppercase, lowercase, numbers, and special characters

Question 11

A Windows user is trying to move files but gets the error message "Access Denied." What is the most likely reason?

Accepted Answer

The user does not have permission to modify the file

Question 12

A user suspects that someone else has accessed their computer without permission. What is the best action to take?

Accepted Answer

Change their password and check login history

Question 13

A company wants to create a guest acct but they can't install or change system settings. What type of account is this?

Accepted Answer

Guest account

Question 14

A company wants to give permission to install software but not change system settings. What acct should they create?

Accepted Answer

Standard user account

Question 15

A user is prompted to install an update. What is the best reason for installing updates regularly?

Accepted Answer

Updates fix security vulnerabilities and improve performance

Question 16

A user sees a notification that a system update is available. Why is it important to install updates regularly?

Accepted Answer

Updates fix security vulnerabilities and improve system performance

Question 17

A user is trying to log into their work computer, but their account is locked. What should they do?

Accepted Answer

Contact IT support to reset their account

Question 18

A user is using multiple apps at the same time, and their PC is getting slow. How do you improve performance?

Accepted Answer

Close unused applications to free up memory

Question 19

A user is running a program that keeps crashing due to insufficient memory. What is the best way to address this issue?

Accepted Answer

Increase virtual memory or upgrade RAM

Question 20

A Mac user notices that apps are crashing frequently, and their system is running out of memory. What should they do?

Accepted Answer

Close unused applications using Activity Monitor

Questions 20