MA Mod. 11 - Administrative Assisting

Question 1

A patient has a fee-for-service Medicare plan. Which form is used when a service may be considered medically unnecessary

Accepted Answer

Advance Beneficiary Notice of Noncoverage (ABN)

Question 2

Which of the following has an impact on determining the duration of an appointment?

Accepted Answer

Provider preferences

Question 3

Which report is used to show health care service charge amounts that are outstanding to an organization?

Accepted Answer

A/R aging report

Question 4

Which of the following is a benefit of a medical assistant calling to remind a patient of an upcoming visit?

Accepted Answer

Decreased no-show rates

Question 5

Which of the following services can require case mgmt. and preauthorization from a third-party payer?

Accepted Answer

Elective and costly medical services

Question 6

Which of the following applications should be used to create an encounter form?

Accepted Answer

Practice Management Software

Question 7

Using coding guidelines, which should be supported with code selections when preparing a billing request?

Accepted Answer

Medical Necessity

Question 8

A MA is checking out a patient following their appt. Which of the following actions should the MA take?

Accepted Answer

Review the after-visit summary with the patient and

Question 9

Which of the following is a benefit of using drop-down menus when entering patient info into the medical records?

Accepted Answer

Greater accuracy

Question 10

Which of the following actions should a MA take if a patient is having trouble logging into a telehealth visit?

Accepted Answer

Assist the patient with logging in and verify their settings are correct

Question 11

Which of the following types of patient visits is more resource intensive?

Accepted Answer

New Patient

Question 12

Which of the following actions should a MA take for a claim that was denied for lack of medical necessity?

Accepted Answer

submit an appeal

Question 13

Which of the following services does a clearinghouse provide?

Accepted Answer

Claims adjudication for the third-party pater

Question 14

Which of the following questions should be asked during the screening process to determine the type of appt. needed?

Accepted Answer

What is the reason for the visit?

Question 15

In which of the following does a MA record a payment of $20 that a patient pays toward their appt. at time of services?

Accepted Answer

Copayment

Question 16

Which of the following is a purpose of an equipment inspection log?

Accepted Answer

to document a timeline of scheduled maintenance

Question 17

Which of the following describes the purpose of interoperability?

Accepted Answer

Supports the importance of documentation

Question 18

Which of the following does the health care facility provide a patient w/ to log into their patient portal?

Accepted Answer

A username and access code

Question 19

Which of the following is a function of performing charge reconciliations?

Accepted Answer

Posting the amounts in the patient's account

Question 20

Which of the following codes are determined by reviewing the reason for a patient's visit?

Accepted Answer

Diagnosis Codes (ICD-10-CM)

Questions 20