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MMB HUDDLE REFRESHER Flashcards | StudBud

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MMB HUDDLE REFRESHER

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Questions 10

Answers

1
WHICH OPTION IS COVERED UNDER QSP?
BATTERY CHANGES
WI-FI CHANGES
WEAR AND TEAR
RESETTING PASSWORD TO PULSE
2
ON THE DSC IMPASSA SYSTEM, WHAT WOULD YOU PRESS TO VIEW TROUBLE CONDITIONS?
*2
**
*3
*2*
3
AFTER RE-ADDING A CAMERA BACK, WHAT SHOULD YOU ATTEMP TO DO?
ADD THE CAMERAS TO SYSTEM
RECREATE RULES FOR THE CAMERA (S)
END THE CALL IMMEDIATELY
TRANSFER TO EC TO PURCHASE ANOTHER CAMERA
4
WHAT OPTION IS NOT COVERED UNDER QSP?
CAMERA OFFLINE WITH NO INTERNET CHANGES
SYSTEM BUTTONS STICKING
SENSORS THAT BROKE DUE TO NORMAL USE
SYSTEM STUCK ON POWER UP SCREEN
5
WHAT SHOULD YOU ASK A CUSTOMER BE FOR DELETING A CAMERA
HOW MANY CAMERAS DO YOU HAVE?
IS THERE CLIPS YOU WOULD LIKE TO SAVE?
DO YOU WANT TO RENAME YOUR CAMERAS?
ALL OF THE ABOVE
6
HOW DO YOU FIND HOW MUCH A CUSTOMER MONTHLY MONITOROING RATE IN MMB?
RMR IN CHUDLY
CUST SITE
CONTRACTS
A/R HISTORY
7
WHERE WOULD YOU LOOK FOR CONTRACTS IN MMB?
CUSTOMER SITE TAB
CONTRACTS TAB
CUSTOMER HISTORY
A/R HISTORY TAB
8
HOW DO YOU OPEN MOST COMMAND SYSTEM MOTION DETECTORS?
REMOVE THE SCREW
PUSH BUTTON ON TOP
PUSH IN AT THE BOTTOM
SCHEDULE A TECH
9
IN MMB WHAT IS THE FIRST THING YOU NEED TO CLICK TO PLACE A SYSTEM ON TEST?
DISPATCH
EVENT HISTORY
INCIDENTS
FUNCTION
10
HOW DO YOU FIND THE VERBAL SECURITY PW IN MMB?
CTRL +S then ALT + P
CTRL + P then ALT + S
CTRL + D then ALT+G
CTRL + F then ALT + X