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MGT420 EXAM 4 Review Flashcards | StudBud
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MGT420 EXAM 4 Review
MGT420 EXAM 4 Review
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Topic 7 & Topic 8 Review for Exam 4
Flashcards
60 cards
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Questions
60
Answers
1
Pay is generally considered a ____________ reward
skill based
extrinsic
intrinsic
absolute
2
Affirmative action programs are designed to ensure ____________.
equal opportunity for groups historically underrepresented.
sales goals and BARS for employees.
corrective action for employees who are not ethical.
3
A_________is a criterion that organizations can largely justify for use in screening candidates
bonafide occupational qualification
realistic job preview
BARS
job description
4
Groups where the patterns of values outwardly reject those of the larger organization are _____
organizational myths
external adaptation rejectionist
cultural lag
counter cultures
5
The patterns of values and philosophies that outwardly reject those of the larger organization
counterculture
sagas
rituals
organizational development
6
The division of labor by forming work units or groups within an organization is called ________
horizontal specialization
vertical specialization
coordination
control
7
___________reward employees based on overall organizational profits made.
Profit Sharing
Job Sharing
Gain Sharing
8
The process of creating new ideas and putting them into practice is
process innovation
innovation
product innovation
creative destruction
9
A good performance objective is written in such a way that it ________________.
has a flexible time table
can be easily measured
is impossible to accomplish
is general and not too specific
10
An employment test that yields different results over time when taken by the same person lacks:
realism
reliability
behavioral anchors
validity
11
Among the financial ratios often used for control purposes, Current Assets/Current Liabilities
is known as the debt ration
current ratio
net margin
inventory turnover rate
12
_________is the set of mechanisms to link the actions of subunits into a consistent pattern
departmentation
control
coordination
formal authority
13
Job__________increases job_________by combining in one job several tasks of similar difficulty.
rotation, breadth
enlargement, breadth
enlargement, depth
rotation, depth
14
What is one of the reasons employers are hiring more part-time or contingency workers?
it's hard to get people to work full-time anymore.
full-time employees don't have up-to-date job skills.
part-timers are known to work much harder than full-timers.
you can hire them when you need them & let go when you don’t
15
A team leader is not living up to the concept of MBO if he or she
jointly reviews performance results with each team member
sets performance objectives for individual team members
16
The professional bureaucracy (organic type) ______________.
has more horizontal specialization & coordination mechanism
is larger
has more vertical specialization and control
is more efficient for routine operations
17
Creation of new ideas and putting them into practice is ______________
process innovation
product innovation
innovation
creative distruction
18
_______are standardized recurring activities used at special times to influence behaviors.
Sagas
Rites
Rituals
19
Commonly held causeeffect relationships that can't be empirically supported are referred to as:
rituals
cultural lags
organizational myths
management philosophy
20
The 4/40 is a type of _______ work arrangement.
job sharing
compressed workweek
21
______is a condition in which dominant cultural patterns are inconsistent with new innovations.
organizational cultural lag
internal integration
external adaptation
management philosophy
22
Management by exception means _________.
the same thing as just-in-time delivery
focusing attention where the need for action is the greatest
managing only when necessary
the same as concurrent control
23
Socialization of newcomers occurs during the ________ step of the starting process.
recruiting
selection
orientation
advertising
24
What is management by exception?
the same as just-in-time delivery
managing only when necessary
focusing attention where the need for action is greatest
the same as concurrent control
25
Which is an accurate statement about an adhocracy?
use of IT is minimual
IT handles problems efficiently
The design facilitates information exchange and learning.
IT is quite common in older industries
26
Culture concerns all of the following except ____________.
the collective concepts shared by members of a firm
the beliefs of members
acquired capabilities
the personality of the leader
27
A major distinction between line and staff units concerns __________________.
their use of computer information systems
their linkage to the outside world
linkage of their jobs to the goals of the firm
the amount of resources each is allowed to utilize
28
Which of the following is an accurate statement about an adhocracy?
use of IT is always minimal
IT is quite common in older industries
The design facilitates information exchange and learning
there are many rules and policies
29
In the integrated model of motivation, what predicts effort?
rewards
motivation
ability
organizational support
30
Grouping individuals and resources in organizations around products/services/clients/territory
functional specialization
divisional specialization
31
Comparative methods of performance appraisal include all of the following except
Forced Distribution
Ranking
Paired Comparison
MBO
32
When MBO is done right, who does the review of the team member's performance accomplishments?
team member
both team member and leam leader
team leader
HR representative
33
____________are systems of __________.
Rites, rituals
sagas, artifacts
Rituals, rites
artifacts, sagas
34
The steps in the control process include all of the following except
the creation of a collective identity
comparing results to objectives and standards
measuring actual performance
setting performance objectives and standards
35
Which selection technique has a candidate perform the job while observed by a recruiter?
work sampling
job coaching
mentoring
critical incident testing
36
Management by exception focuses attention on the
greatest need for action.
least important need for action.
37
The story of corporate turnaround attributed to the efforts of a visionary manager is
an example of a latent cultural artifact
an example of a saga
an example of a foundation myth
an example of internal integration
38
________ is the process of measuring performance and taking corrective action if needed.
controlling
planning
leading
39
What does CPM stand for in CPM/PERT?
current planning matrix
control plan map
critical path method
control planning management
40
When a team leader evaluates the performance of all team members as “average,” the possibility
for halo error in the performance appraisal is high.
for personal bias error in the performance appraisal is high
for recency error in the performance appraisal is high.
for central tendency error in performance appraisal is high.
41
Groups whose values & philosophies outwardly reject those of the larger organization
subculture
stakeholders
shareholders
counterculture
42
Gives the opportunity to earn more by receiving shares of productivity gains they helped create
profit sharing
gain sharing
43
Heroic accounts of organizational accomplishments
sagas
rites
rituals
44
______sought to create management & organizational practices that increase work efficiencies.
Scientific management
Herzberg's two factor theory
Psychological empowerment
45
Which question can an interviewer legally ask a job candidate during a job interview?
Are you pregnant or planning to soon start a family?
What skills do you have to do this job really well?
Do you get financial support from a spouse?
Are you at least 10 years from retirement?
46
In job characteristics model, a person most likely finds an enriched job motivating if he/she:
has ability and support
is unhappy with job context
receives stock options
has strong growth needs
47
HRM is the process of ____________, developing, and maintaining a high-quality workforce.
selecting
attracting
compensating
appraising
48
The______purpose of a performance review is to identify training that could improve performance
legal
development
judgmental
49
A sense of personal growth experienced from working at a task is an example of a/an______reward
comparative
extrinsic
intrinsic
absolute
50
Division of labor through the formation of work units/groups within an organization is called
vertical specialization
control
coordination
horizontal specialization
51
A job that allows a person to do a complete unit of work would be considered high in:
task significance
task autonomy
task identity
feedback
52
A feeling of achievement after completing a very challenging task with a good person-job fit is
an example of an intrinsic reward
Is an example of an extrinsic reward
53
After objectives and standards are set, what step comes next in the control process?
modify standards to fit circumstances
compare the results with the objectives
take corrective action
measure results
54
Layers of cultural analysis include all of the following except
common cultural assumptions
observable culture
shared values
organizational design
55
The formal structures of organizations may be shown in a(n)
environmental diagram
matrix depiction
organization chart
56
External adaptation concerns __________.
the unproven believes of senior executives
the processes of working together
the process of coping with outside forces
the vision of the founder
57
A matrix structure __________.
gives some employees two bosses
reinforces unity of command
58
Control involves all but _____________.
establishing goals
taking corrective action
measuring results
selecting manpower
59
Grouping resources into departments by skill, knowledge and action is the __________pattern.
matrix
vertical
functional
divisional
60
Performance assessment methods that don't accurately measure performance on job content lack:
performance contingency
Strictness
leniency
validity