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Groups and Teams; Communication; Types of Ownership Flashcards | StudBud
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Groups and Teams; Communication; Types of Ownership
Groups and Teams; Communication; Types of Ownership
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a study guide for exam 1
Flashcards
31 cards
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Practice quiz
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Questions
31
Answers
1
A group is a number of individuals with complementary skills and common purpose.
False
True
2
Moderately rich channels allow for transmission of multiple cues
False
True
3
The umbrella that covers all of organizational communication includes all but the following.
feedback loop
context of the conversation
field experience
general competence
4
Proxemics only refers to how close one stands to another in a social or business setting
False
True
5
Emergent behaviors are personal; not essential to the group process.
False
True
6
"DBA" refers to procedure to establish a proprietorship.
True
False
7
When the manager encourages people to
own
their part of the process, the communication strategy is:
control
emotional
motivation
8
Paralanguage is expressed by all except one of the following.
touch
articulation
volume and modulation
9
Top-down is one model expressing the flow of organizational communication.
False
True
10
This is also called total integration
norming
emergent behaviors
performing
11
a informal group is an ad hoc body endorsed by the organization
True
False
12
the gap between the
intended
message and the
received
message is:
the Ringelmann Effect
Mehribian Communication Theory
Arc of Distortion
13
A bad decision by a partner only impacts that person, in terms of liability.
True
False
14
This is designed to increase the clarity of a message received by the sender
emergent behavior
feedback loop
haptics
nonverbal communication
15
Poor listeners may be perceived as less intelligent.
true
false
16
this type of speech uses "you" statements when offering feedback
top-down communication
assertive
aggressive
non-assertive
17
Which of these is
not
a challenge to downward communication?
specialization inhibits breadth of knowledge
messages may be filtered by sender
distortion due to capacity issues
18
This indicates a person does not carry their weight in a group or team.
diversity concensus dilemma
Ringelmann effect
enacted behaviors
social loafing
19
In a general partnership, everyone shares benefits, liability, and management.
True
False
20
What is the loan amount and the interest rate for your cafe?
25,000 at 12% interest
10,000 at 20% interest
20,000 at 5% interest
25,000 at 10% interest
21
An emblem is a kinesic concept referring to controlling the flow of conversation
True
False
22
A challenge of upward communication is the "kill the messenger" mentality.
False
True
23
These are expected group outcomes.
performance, rewards
inputs and throughputs
membersatisfaction, performance, team viability
performance, throughputs, rewards
24
We derive more meaning from non-verbal signs than we do from the words spoken.
False
True
25
Regulators
are signs with recognized meanings.
False
True
26
Group inputs include
how the task is completed
member satisfaction
understanding of available rewards
27
Managing group expectations occurs at this stage.
performing
norming
storming
forming
28
Assertive communication includes:
using qualifiers to support speech
utilizing "you" statements in giving feedbadck
using "I" statement in offering feedback
using firm tone when speaking
29
Lateral communication challenges do not typically include :
competition poses time limits
territoriality
information overload
difficulties of specialization
30
Characteristics of active listeners include all
but
the following.
not talking too much
responding by matching your emotions to those of the speaker
avoiding distracting gestures
paraphrasing to ensure understanding of content
31
How many hours do BizCafe servers work each week?
10
20
40
