Why do we use QA processes like SOPs, CAPA, and training?

To keep quality high and avoid mistakes

Where do you officially consider the lobby of the IPD Colombo office to be located?

Application Engineering Department Floor – 2nd Floor

What are the values of IPD

knowledge, courage to evolve , stronger together

What behaviors are condemned and not accepted at IPD ?

Bullying, Harassment, Sexual Harassment and Intimidation

What positions does Mr. Mohamed Yoosuff hold within IPD group and IPD Colombo

Director Strategic Development and chairman of IPD Colombo

What does RMA stand for?

Return Merchandise Authorization

1.What is one of the key responsibilities of backend support for Product Managers?

Handling inquiries on CRM and escalating when necessary

What are the core functions of the Online Interaction team?

Providing support in web solutions, data management, technical documents

Which is not a key focus of IPD training division?

Income generated through the training division

What system do we use to record and manage customer details?

CRM (Customer Relationship Management)

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IPD - Turbo Test

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Questions 20

Answers

1
Why do we use QA processes like SOPs, CAPA, and training?
To reduce the number of staff
To increase product variety
To keep quality high and avoid mistakes
To make products cheaper
2
Where do you officially consider the lobby of the IPD Colombo office to be located?
HR Department Floor – 3rd Floor
Estimating and Drafting Engineering Department Floor – 1st Floor
Ground Floor Reception / Entrance Area
Application Engineering Department Floor – 2nd Floor
3
Who are the parties not allowed to get trained through the IPD training division at the moment?
Engineering interns
Engineering graduates
Technicians
IPD staff
4
What are the values of IPD
knowledge, courage to evolve , stronger together
Short-term wins only , stronger together
Keep knowledge secret , stronger together
Maximize profits at all costs , Courage to evolve
5
What behaviors are condemned and not accepted at IPD ?
Learning and sharing knowledge
Providing excellent customer service
Taking ownership of tasks
Bullying, Harassment, Sexual Harassment and Intimidation
6
Which of the following is not a type of board designed and estimated by the DB Estimations team?
PFC units
Tee-off boxes
Combiner boxes
Meter panels
7
Into how many groups is the Design and Drafting team currently divided?
Five
Three
Four
Two
8
What is the annual accounting period (Financial year) for IPD Colombo (Pvt) limited?
1st January to 31st December
1st October to 30th September
1st April to 31st March
From 1st of July to 30th June
9
What does PIM stand for?
Project Integration Module
Personal Internal Mail
Product Information Management
Process Improvement Manual
10
What positions does Mr. Mohamed Yoosuff hold within IPD group and IPD Colombo
Director Strategic Development and chairman of IPD Colombo
Managing Director of IPD Colombo
Chief Financial Officer (CFO)
Chief Executive Officer (CEO)
11
What system is used for managing discontinued items, replacements, and part modifications?
Oracle
QuickBooks
Pronto system
SAP
12
Who are the external auditors of IPD Colombo (pvt) Limited?
SJMS Associates
KPMG
Deloitte Sri Lanka
Ranwatta & Co.
13
What does RMA stand for?
Return Merchandise Authorization
Refund and Maintenance Approval
Retail Management Agreement
Resource Management Allocation
14
Which of the following tasks is not performed by the DB Estimations team?
Busduct estimations
Compliance reports
Switchgear estimations
Grading studies
15
Which of the following is not part of IPD Group’s IT support structure?
Internal IT Support Engineer
Help Desk Ticket System
IPD Group Service Desk Team
External IT Support Contractor
16
1.What is one of the key responsibilities of backend support for Product Managers?
Managing social media marketing strategies
Handling inquiries on CRM and escalating when necessary
Developing new product designs
Conducting customer surveys
17
What is our INTERNAL HR system is known as ?
Elmo
Bamboo
Oracle HCM Cloud
Litmos
18
What are the core functions of the Online Interaction team?
Providing support in web solutions, data management, technical documents
Organizing company-wide travel and accommodation bookings
Supervising facility maintenance and office cleaning schedules
Managing office cafeteria services and meal planning
19
Which is not a key focus of IPD training division?
University collaborations with IPD labs
Income generated through the training division
Development of leadership & communication
Undergraduate and graduate trainee intake
20
What system do we use to record and manage customer details?
ERP (Enterprise Resource Planning)
LMS (Learning Management System)
CMS (Content Management System)
CRM (Customer Relationship Management)

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