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Retailing Review: Part II Flashcards | StudBud
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Retailing Review: Part II
Retailing Review: Part II
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StudBud Administration
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Retailing Utah Core Review
Flashcards
42 cards
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Practice quiz
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Host live
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Questions
42
Answers
1
Expressed in terms of dollars saved, time enhanced and/or the reduction of risk.
Benefit
Feature
Buying Motives
Needs
2
During this stage, the product is established & the manufacturer must maintain market share.
Growth
Maturity
Decline
Introduction
3
$99 is less in the minds of consumers than $100.
Psychological Pricing
Price Skimming
Penetration Pricing
Economy Pricing
4
Inventory for which sales fluctuate dramatically according to the time of the year.
Fad
Seasonality
Staple
Fashion
5
The notice or attention given to someone or something by the media.
Marketing
Publicity
Product
Popularity
6
Inventory that has continuous demand by customers over an extended period of time. (aka basic)
Staple
Fashion
Fad
Seasonality
7
A systematic approach to maximize ROI by planning sales and inventory to increase profitability
Merchandise Plan
Advertising Plan
Marketing Plan
Marketing Strategy
8
What is the importance of forecasting?
Sales Forecasts help plan ordering or manufacturing.
Market Forecasts examine the market at large.
Actual sales seldom reach the potential of the marketplace.
A small business must adjust constantly to market changes.
9
A set of practices employed by retail companies to preserve profit; designed to reduce losses.
Loss Prevention
Internal Loss
Shrink
Operational Errors
10
What are the four stages of the product life cycle?
Introduction, Growth, Maturity and Decline
Launch, Development, Peak, Conclusion
Merchandising, Retailing, Advertising, Marketing
Beginning, Middle, Climax, End
11
A type of referral communication from person to person relying heavily on credibility.
Employee Recognition
Customer Service
Word-of-mouth
References
12
Which stage has increasing sales and profits?
Maturity
Growth
Introduction
Decline
13
What are the factors that influence a company's pricing decisions?
Explicability, Competition & Political factors
Earning high profits & Charging low prices
Price/Quality relationship & Product line pricing
Effects on distributors and retailers & Negotiating margins
14
A ratio showing how many times a company's inventory is sold and replaced over a time period.
Profits
Stock Turnover
ROI
Inventory Turnover
15
Why is lead time so important to retailers?
Time is Money -- competitive edge
Direct impact on Customer Satisfaction
High lead time, more accurate demand forcast
High lead time, High inventory
16
What are the characteristics of an effective retail sales associate?
Consult customer decisions using passion & patience.
Observant of customer behavior
Present products available that fit customer needs.
Ask targeted, probing questions; understand customer habits.
17
This "P" consists of public relations, advertising, sales promotion and personal selling.
Price
Product
Place
Promotion
18
To set a price with this strategy, add the material, labor and overhead costs to the markup.
Premium Pricing
Cost-plus pricing
Economy Pricing
Psychological Pricing
19
Any stealing, use or misuse of an employer's assets by an employee without permission.
Internal theft
External theft
20
Developing retail floor plans and three-dimensional displays in order to maximize sales.
Displays
Store Layout
Visual Merchandising
Store Design
21
The person responsible for planning, selecting & purchasing quantities of goods & merchandise.
Store Manager
Owners
Merchandising Manager
Retail Buyer
22
Any reductions from the original selling price.
Discount
Markdown
Markup
Pricing
23
The use of historic data to determine the direction of future trends.
Forecasting
Management Role
Historic Review
Fortune-telling
24
Goods that are popular and have strong customer appeal at a particular time.
Seasonality
Fad
Fashion
Staple
25
What outlines the creation, release, printing & finalization of receipts for new inventory?
Purchasing Process
Customer Service
Marketing Plan
Receipt Process
26
The difference between what a product costs and the final price (aka gross margin/gross profit)
Discount
Markdown
Markup
Pricing
27
This type of display is built directly into the foundation of the retail operation; permanent.
Custom Sign-holders
Countertop Displays
Custom Fixtures
Permanent (built-in) Displays
28
A low-cost approach to marketing; keeps prices low to attract a price-sensitive market.
Economy Pricing
Psychological Pricing
Penetration Pricing
Premium Pricing
29
What is necessary to successfully find the price point to maximize sales and profits?
Retail Strategy
Pricing Strategy
Merchandising Strategy
Marketing Strategy
30
The point at which cost or expenses and revenue are equal: there is no net loss or gain.
Break-even point
Markdown
Markup
Cost Plus
31
This strategy is designed to capture market share with a low price that attract buyers.
Premium Pricing
Economy Pricing
Psychological Pricing
Penetration Pricing
32
Identify need, Select product, Choose team, Budget, Research suppliers, Get bids Award contract
Advertising Process
Marketing Process
Selling Process
Purchasing Process
33
When a marketer sets a high price for a product at first, then lowers the price over time.
Economy Pricing
Price Skimming
Penetration Pricing
Psychological Pricing
34
A system for purchasing, shipping, receiving, tracking, warehousing, turnover, and reordering.
POS
Point of Purchase
Inventory Control
Wholesaler Computer
35
Which stage is characterized by a small or no market, high costs, and losses--not profits?
Maturity
Introduction
Decline
Growth
36
A characteristic of a product or service; specifications.
Buying Motives
Feature
Benefit
Needs
37
This strategy establishes a price higher than the competitors.
Penetration Pricing
Economy Pricing
Psychological Pricing
Premium Pricing
38
A merch category that generates a lot of sales for a very short time—often less than a season.
Fad
Staple
Seasonality
Fashion
39
The time taken from the moment an order is placed, till the moment it is delivered.
Extra Time
Product Time
Processing Time
Lead Time
40
Which stage is clearly demonstrated by the fall in both sales and profits?
Growth
Maturity
Decline
Introduction
41
Every interaction with a customer; awesome multi-channel and self-service support.
Customer Service
FAQs
Facebook Ad
Secret Weapon
42
What are the main components of a merchandise plan?
Review, Merchandise planning, Range planning, Space planning
Introduction, Body, Conclusion
Merchandising, Retailing, Advertising
Marketing Plan, ROI, Profitiablity