Communications Choices and Org Comm Test Review

Question 1

What is a competent communicator?

Accepted Answer

someone that incorporates knowledge, attitudes, and skill

Question 2

The process of creating and exchanging meaning through sym- bolic interaction.

Accepted Answer

Communication

Question 3

A part played in a specific setting or situation.

Accepted Answer

Role

Question 4

An established level of requirement of excellence is called a

Accepted Answer

Standard

Question 5

If you’re UNIQUE, you cannot contribute to the diversity of groups in which you participate.

Accepted Answer

False

Question 6

The situation in which communication occurs.

Accepted Answer

Context

Question 7

Which is an example of an individual’s culture clashing with an organization’s culture?

Accepted Answer

a business requiring employees to work on religious holidays

Question 8

the ability to speak or act without offending is called

Accepted Answer

Tact

Question 9

The struggle between two or more parties who sense interference in achieving goals.

Accepted Answer

Conflict

Question 10

Do you have the responsibility for establishing your own standards for the situations?

Accepted Answer

Yes

Question 11

A polite gesture or remark such as opening a door for a lady would be considered what?

Accepted Answer

Courtesy

Question 12

What is suitable for a specific situation.

Accepted Answer

Appropriateness

Question 13

Set of life patterns passed down from one generation to the next

Accepted Answer

Culture

Question 14

An obligation or willingness to work toward the well-being of others.

Accepted Answer

Social Responsibility

Question 15

Confusion or anxiety that results when faced with a different cul- ture than your own.

Accepted Answer

Culture Shock

Question 16

ALL of the following are examples of nonverbal communication EXCEPT

Accepted Answer

Talking

Question 17

What are three relationship skills that are good to have?

Accepted Answer

Courtesy, Tact, Respect

Question 18

Which is not a primary function of an organization?

Accepted Answer

Diversity

Question 19

Attitudes influence the way you see yourself and other people

Accepted Answer

True

Question 20

The person that leads the organization in a positive way

Accepted Answer

A Hero

Question 21

A number of people with specific responsibilities who are united for some purpose.

Accepted Answer

Organization

Questions 21