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Introduction of Principles of MKT - Chapter 1 Flashcards | StudBud
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Introduction of Principles of MKT - Chapter 1
Introduction of Principles of MKT - Chapter 1
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Chapter 1 Marketing: Creating Customer Value and Engagement
Flashcards
10 cards
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Practice quiz
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Questions
10
Answers
1
When backed by buying power, wants become ________.
social needs
demands
exchanges
physical needs
2
When are sellers most effective?
when they focus more on the price of their products and services
when they focus more on where their products and services can be purchased
when they focus more on the benefits&experiences produced by their product
when they focus more on their specific products and services
3
1) Which of the following is NOT an accurate description of modern marketing?
Marketing involves satisfying customers' needs
Marketing emphasizes selling and advertising exclusively
Marketing involves managing profitable customer relationships
Marketing is the creation of value for customers.
4
Consumer research, product development, comm, distribution, pricing, and service are all core ________ activities
outsourcing
positioning
production
marketing
5
Marketing is defined as a social and managerial process by which individuals and organizations obtain what they need and
innovation and creativity
value creation and exchange
manufacturing efficiencies
research and development
6
The art and science of choosing target markets and building profitable relationships with them is called ________.
marketing mix
market offering
marketing management
positioning
7
A ____ is some combination of products, services, infor, or experiences provided to consumers to satisfy a need or want
value proposition
brand positioning
market segment
market offering
8
Marketing is managing profitable customer relationships
False
True
9
According to management guru Peter Drucker, "The aim of marketing is to ________."
fulfill unrealistic customer expectations
make selling unnecessary
maximize profits of the company
emphasize customer wants and not customer needs
10
Accord-to the five-step model of the MKT process,which of the following is the final step in creating value 4 customers
understanding the marketplace and customer needs
constructing an integrated marketing program that delivers superior value
capturing value from customers to create profit and customer equity
designing a customer-driven marketing strategy